Discussions from Account Support

I'm very blessed to have a fiance that wants to help, but he can't get linked to our account. It keeps coming back saying our account doesn't exist. Even though he used the email they sent him. How do...

We are canceling our wedding so we want this off weddingwire

How do I delete the wedding website and start over?

I’m trying to get my favors ordered from The Knot Shop, but their site never works. I sent wedding wired a message about it and they said that it was my computer. But I tried it on a different...

Is there a simple way to move everyone back to pending with no food selection? We were cancelled for 3/21 and beginning to start plans for our next date. I know this isn't a common need, but I'd...

Looking to take the menu option off the RSVP section of our wedding website. I have removed the option in the guest list page, I have removed the options from the RSVP section when building the...

Is there a way I can upload all our guest addresses so I can just print them all in labels?

Hi! I'm having issues getting the registry manager to save new information that I put in. Several times, I've gone in and made changes, including my fiancé's name, the location, and I tried adding a...

How can you add a plus one to one of your guest without having to put a name? I see the link that says “add related guest or plus one” but you have to type in a name. Is there a way to say just “plus...

Hi, we got married in 2010 and tried to keep up our website. We haven't visited it since 2016 and we don't hear any music playing in the background anymore. Does anyone know if they disabled that...

Hello brides and grooms! I hope everyone is staying safe during our current circumstances. As we all are aware, the COVID-19 outbreak has left couples with no choice but to change their wedding date....

Does anyone know how on the website builder RSVP spot how to remove the dinner options? We are doing a Buffett and don’t want people to think they are picking something that’s not being offered

Hi! I'm attempting to create my website on weddingwire and don't like the look of the maps included automatically for each of my events. Is it possible to remove that map?

Does anyone know how to add an additional day for your wedding if your wedding is on more than one day?

I have been updating my WeddingWire website regarding how COVID-19 is affecting our wedding plans. Does my guest list receive any kind of notification when I do this? Is there a way to set it up so a...

We recently paid for a website domain. Does anyone know how to sync the website domain with the website on WeddingWire.com?

Does anyone know how to search a review you’ve already written?

Has anyone else created a wedding website on here for their guests? I made one for my wedding in October for guests to find event information and RSVP. When guests search their name it gives them an...

This is the second time posting about this but I wanted to again share some further insight on vendor reviews on wedding wire (and the knot) as we have learned a lesson in how clients are treated in...

Is there a way on wedding wire to list a wedding on one date and a reception on a different day? We are doing a destination wedding and then reception when we return.