Discussions from Account Support

Has anyone forgot their login to the app and then lost everything? Did support actually fix it and get you back your old account?

Hey there guys I was wondering if you can help me. I want to send RSVP cards with a link on it so they can RSVP online through wedding wire. How do I find the link? And every time I search my name...

Why can I not change the filter to Huntsville and not Birmingham. I don't live there. Thanks

Just trying to share/1

I had honeyfund linked to my website, our wedding was postponed to next year so I went to update dates and noticed my link from Wedding wire to honeyfund had disappeared. How can I correct this?

My fiance and I recently made our webpage and there was a menu automatically added to the rsvp section. I can't for the life of me figure out how to remove it since we have a set menu instead of...

Has anyone else had issues with WeddingWire support? I have been contacting them since December about my guest not being able to find us through the search option and support doesn’t respond. Like at...

I have been trying to change the date to my registry link and it is not working. The date is wrong and every time I try to change it, the site says the change has been saved but it does not save. I've...

Is there a way to block people on here? Thanks.

Does anyone know what the daily limit is on sending electronic invitations?

Does the double green check that shows up on messages on the wedding wire mobile app mean they viewed the message or only that it was sent?

Hello! Just wondering if anyone is having the same problem I'm having with hyperlinking my resgistry on my website. I tried to follow what the directions say for hyperlinking but when I go to edit the...

Hi there, I had to cancel my wedding because of covid and im starting over from scratch. I was wondering if anyone knew how to reset my account so all of my tasks change?

Can you tell me how to "zoom out" on the photos for the welcome page? Somehow they loaded very, very BIG and I need to fix it. I only have 1 page right now and I'm working on it before I add any...

It seems as though our WeddingWire site so longer shows our HoneyFund link, which is 80% of our registry. Am I the only one experiencing this problem?

I cant get my registries to load onto the website. Everytime I click share registry it trys to make me set up a whole new account. I already have registries made and just want to add them to my...

Hey I had a guest search mine and my fiancé’s name to locate our website and nothing comes up. It said that we needed to make our website searchable. I followed online tips and it was for the old...

How do you get a new event to show up on the overview screen?

I don't get it. My photographer asked me to write a review for her, and I have, but It's not showing up on her page. Did I miss something?

We are using the email function in Wedding Wire to send updates on our wedding, however, it seems it isn't working right. I don't have that many people, but it says they were sent but some get them...