Discussions from Account Support

I am new to WeddingWire. I used my phone to create an account, but now that I'm home and have my computer I tried to log into my account, but it would not work so I created this account. Is there a...

Has anyone else had trouble reviewing their vendors on here? I have tried to review a vendor that was completely unprofessional and one that people should avoid, but it keep getting taken down. I want...

Hi, does anyone know how I can keep my guest lists private that way when people rsvp, it wont show who else is on the list? We have a lot of people with the same last name, so when you write down a...

Is there anyway to prevent your entire guest list from everyone seeing it on the RSVP?

I like the guest RSVP feature on here (especially with the seating chart! So rad!) but one thing that (I think?) is missing is a "likelihood" or "probability" scale for the guests you're inviting....

Hi, On our wedding party page, it will no longer let me arrange the wedding party into the order that I want. I add a new wedding party member and it adds it to the bottom of the page, and it will not...

I don't understand why "Pending" is an option to filter guests by and "Accepted" is not. The only options are "All" and "Pending". This is not helpful when creating the seating chart. It would make...

I'm having trouble with the RSVP function. First of all, there isnt really a search box anywhere so you just have to type the name in blindly and the it says no guests found. Tried with several names....

Hi, I paid $24 for a custom domain and would like to verify the link before I print the URL on my save the dates. How do I go about confirming it? Also, for those who have purchased a custom...

How do you quickly add plus one to your entire guest list? Adding 1 by 1 is very time consuming. The directions say to click each persons name and type "Plus One" Please tell me there is another way! ...

How do I redirect the custom URL I registered with WeddingWire to another wedding page hosted by zola?

Hi! I messaged a venue I had been in contact with today around 1:30 about confirming a scheduled tour tomorrow. I still had not heard back and noticed that there was not 1 or 2 green check marks next...

I had one set up and realized it has been removed? I am trying to get something set up through Wanderable.com and Weddingwire won't let me add it to my website.

Not sure how this happened, but the section "Our Story" has been removed from my Welcome page. I didn't have anything in it yet, but the option for it is gone. How do I add a section on the welcome...

When someone goes to rsvp the first time, but forgets to choose a meal. And then wants to go back -search name to choose meal..... wedding wire does let the guest go back in to choose meal.. true??...

Is it normal for WW wedding websites to change? Frequently? I noticed mine changed format (all wording is centered now, which I’m actually very happy about). It was a nice surprise, but now that it’s...

Has anyone else’s wedding website been down? Ours doesn’t load but we are able to make edits through the app. I reached out to support a month ago and they have still not fixed it! We need this up and...

Hi! I just sent out my save the dates a few weeks ago and everything was fine on the website. But now, it seems wedding wire has deleted my honeyfund link. I went to the settings and it's still there,...

I paid for your custom domain at $24. I selected a domain, tested it and printed it on all my STDs. Today I discovered it is completely different from one I selected ans printed on ALL my SAVE...

How can i take my wedding website down