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Just Said Yes October 2021

Wedding website url / Custom domain

TIMOTHY, on March 4, 2021 at 8:46 PM Posted in Account Support 0 2

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Hi,

I previously had a custom website for my wedding which was postponed because of the COVID pandemic. The site has expired and I have since begun to restart planning including renewing the payment for 1yrs domain access. My domain appears as "available",

But when I try to claim it, I receive this nondescript message and no changes occur. It doesn't do anything. Going to the registered domain just yields a 404 error.

This happens on any browser (chrome, edge, firefox) and using the mobile app. Can this be addressed? Else the $24 annum is for nothing...

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Latest activity by WeddingWire Support Team, on March 23, 2021 at 2:29 PM

Just Said Yes October 2021
TIMOTHY · on March 4, 2021 at 8:47 PM
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My images don't seem to be appearing. The message I get, in red text, reads: "You now have a domain associated with your website". But the availability prompt doesn't go away. It seems to be some kind of dead loop.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on March 23, 2021 at 2:29 PM
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Hi Timothy,
You'll need to reach out to our Support Team at help@weddingwire.com so they get take a look at your account to see what's going on.
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