My fiancé got me the engagement ring of my dreams but the curved band is difficult to fit with a wedding ring. I went to the same jeweler to see if they could make a simple contoured band. The entire process was terrible. No communication on their end, no options provided, no questions...just “yep we can do that”. I wouldn’t hear from them for weeks and when I went in or called to check they would say “oh it’s ready” and both times the results were terrible. The first fail I told them it was all wrong and the second time I took it knowing it wasn’t right. I’m done dealing with them, but now I don’t know what to do. I hate the wedding band but I don’t know how to get it right.
The first pic is what they made, the second is what I wanted...
Oh my gosh, I am so sorry! That is nothing like the inspiration picture! I would march back into that jeweler, show them these two pictures side-by-side, and demand they either make you a new ring like the one you requested, or refund you your money. To be honest, if this is their second attempt and it’s still that far off, I don’t think they have the capabilities of making what you want. I would really push for the refund so you can go somewhere that CAN!
Oh wow the first band is WAY thicker than the second....I see why you're so upset. I would be too!
Many brides are using online retailers for their rings and bands! Plenty of them also do custom rings and will have consultations with you! Olive Ave Jewelry has this option. Brilliant Earth is another option!
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Chrysta that’s exactly what I’m thinking. There’s no way a third try is going to go from a terrible jigsaw puzzle ring to what I envisioned. I’ve already taken the ring and I’m scared to go back. I’d love a refund but feel embarrassed since I told them I liked it at the store.
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Girl, don’t feel embarrassed! If anything, THEY should feel embarrassed for trying to pawn that ring off as what you asked for! If you need to, take an outspoken friend or family member with you to back you up when you confront them. Demand a refund and don’t back down! The inspiration picture is beautiful and would look perfect with your ring- you deserve THAT ring!
OMG! Nothing like your inspiration photo! Take it back & show them what you want. If they still can’t get it right, get a refund. We got my engagement/wedding set at Kay’s & they had we’d bands that you are looking for.