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Becky
Beginner October 2019

Wedding Planner problems

Becky, on July 5, 2019 at 9:38 AM Posted in Planning 0 4
Hi!

i caved and decided to get a wedding planner. I felt like when I interviewed her we really "hit"
it off. That was back in February. I had my venue already which included the cater, my photographer also. She kinda helped with the DJ but we ultimately found him on our own. She provided my hair and make up people who I ended up firing bc I didn't feel they were professional during the trial and went with people I found. When I hired her she said she would provide monthly to do lists to make sure I was on target, which she hasnt provided at all. She asked to help plan our honeymoon and was going way above our budget and when we asked for edits they weren't any better. I asked her to partner with my fiancé bc I was doing the wedding and he could do the honeymoon. She never responds back to his emails and rarely include him on our emails although I've asked her to several times. I have everything planned on my own for the most part but since it has been wedding season she has been MIA. I appreciate the fact that she gives her couples 100% attention for their day and I am hoping she will do the same for us. I am just frustrated that I am paying for services that I do not really feel I am getting. Most of our correspondence is through email. I had to hound her in regards to transportation which took her about a month to get back to me about. Ultimately I feel like she will be there the day of our wedding and help it run smooth. I'm worried that if I bring up my concerns it could potentially offend her and have her quit (I know this is ridiculous) and I don't want to be scrambling last minute. However we are paying her a significant amount of money. She also wants to do our flowers and I am a little nervous about that as well. Thoughts?

4 Comments

Latest activity by Clíodhna, on July 9, 2019 at 11:15 AM
  • Brooke
    Expert November 2019
    Brooke ·
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    Have you addressed these issues with her? I agree with you that you should not be paying for these services if she is not fulfilling them. My wedding planner meets with me 1-2 times a month to go over what we have completed so far, as well as provided me with lists of vendors and visited them with me. If your wedding planner is not doing this it would be best to discuss this with her now rather than wait to see if she will fulfill these duties on day-of. How long do you have until your wedding?

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  • Becky
    Beginner October 2019
    Becky ·
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    October 26,2019- I just want to make sure I'm not being a bridezilla. I give her ample amount of time to respond
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  • Brooke
    Expert November 2019
    Brooke ·
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    Absolutely not bridezilla, especially with your wedding being so close. I would definitely speak to her about all of this and make sure you are both on the same page moving forward

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  • Clíodhna
    WeddingWire Administrator January 2030
    Clíodhna ·
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    Hi there Becky!

    I'm sorry to read about this situation, I can totally see why you're frustrated.

    Have you had a look at the contract? What did she promise to in this? I would suggest you arrange a face to face meeting with her and bring concrete examples of where she hasn't met what she promised to do. Be polite and calm, but direct.

    Hopefully in addressing these issues and taking some time to realign with what is contracted, things can be improved going forward Smiley smile

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