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Dedicated February 2022

Venue never sent a copy of the contract nor invoice ?

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Brittani, on July 7, 2017 at 8:49 PM

Posted in Planning 26

So we booked our venue about a month ago. We sent a signed contract and paid the down payment and I forgot to ask my FH if he ever got a receipt for the transaction or a copy of the contract signed by the venue. Well last night I was writing out the budget and asked for it. Turns out there was no correspondence after we did our end. I'm nervous. Did you guys get a signed contract back or receipt? I've emailed them and am waiting for a reply back.

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26 Comments

VIP August 2018
Red2018 · on July 9, 2017 at 12:43 PM
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I have been getting receipts for every payment made for this wedding and they all go into a folder with whatever vendor contract it is attached to
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Dedicated August 2017
Jennifer · on July 9, 2017 at 2:22 PM
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My FH got a receipt from them when he paid the rental fee.
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Super September 2017
Natalie · on July 9, 2017 at 2:28 PM
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I would call them asap! We paid our deposit, signed, then the owner took the contract, made a copy and handed it to us before we left. Every time we've sent a payment we've received an emailed invoice within 2-3 days of when they should have received it.
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Dedicated February 2022
Brittani · on July 10, 2017 at 10:42 AM
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To update after calling financial sent it over, big sigh of relief lol thanks for the advice.
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VIP November 2018
Spaghetti · on July 10, 2017 at 10:44 AM
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Glad it worked out!
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Master September 2018
Munchkin9218 · on July 10, 2017 at 10:49 AM
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I would think your best option in this case would be to just call or email them and say "hey we never received any copy of our invoice. Can you please send that to us ASAP for our records?" I'm sure your venue will be more than happy to comply and it shouldn't be a big deal.

when we signed our contract we Signed ours in person and received a copy of it immediately. We had to wait a day for the credit card company to approve the charge (since it was such a large amount) but I also asked the Banquet Manager to email us a copy of the paid invoice for our deposit after the card had been run. She also did this immediately afterwards. I know have a paper and scanned copy of all payment correspondence.

The safest way to handle this is to just contact them and request the paperwork!
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