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Just Said Yes July 2021

Vendor messages issues

Roxanne, on November 6, 2019 at 3:06 PM Posted in Account Support 0 5

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Hello, I am having trouble responding to vendor messages. For every vendor, it says "This vendor is no longer receiving messages". There are some vendors that I was in mid conversation with and now I can't respond to any vendors!

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5 Comments

Latest activity by Gary, on February 24, 2021 at 9:24 AM

Master October 2019
Meghan · on November 6, 2019 at 3:25 PM
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Just email them from your regular email or call them. That is the most reliable way to communicate when vendors anyway.
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Champion July 2019
Veronica · on November 6, 2019 at 3:49 PM
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I agree with Meghan. I would them an email or give them a call rather than use WeddingWire. It is often faster because not every vendor checks WeddingWire compared to their email.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on November 8, 2019 at 11:19 AM
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Hi Roxanne,
I’m so sorry to hear you’re having trouble! Our support team will be happy to look into this directly. Please reach out at help@weddingwire.com. We look forward to hearing from you!
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Just Said Yes July 2021
Roxanne · on November 9, 2019 at 1:12 PM
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Thanks,

i cannot message any vendor. Every vendor says “is not longer receiving messages”
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Just Said Yes April 2021
Gary · on February 24, 2021 at 9:24 AM
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Vendor messages issues

Why do i keep having this same issues ? Can't message Vendors it keep saying
This vendor is no longer receiving messages.

WHY?
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