Vendor canceled my floral order due to emailing too much!

I am the mother of the groom, so I was the go between, I had several request from my future daughter-n-law to add on a Mock Bouquet. I had to get a quote for the bouquet. I also had a request from my son to change the boutonnières. I had to change the date for the pick up for the Mock Bouquet. The florist asked me to check on the ribbon color, etc. I never expected or implied that I needed her to respond to any of the above request immediately. I understand that she has other customers to tend to. I thought email is a way people can respond at their convenience. These emails were over a full month, and very short. Mostly acknowledging the changes or add ons.

I can only say that maybe we dodged a bullet, and going with another florist is for the best.

Oh! Well first off I've read threads elsewhere where vendors have said it's a nightmare to deal with the mother of the bride/groom because you're never sure if it's what the bride wants or if you have an overbearing mother. You definitely didn't need to email her more than once a week either! You probably came off like a mother that's overriding the wedding and she backed out to prevent a mishap.
Next time try to be more organized and limit your emails, write down what you need to ask and only send messages once a week. Also remember while it's not unusual for parents to be involved with weddings a vendor won't want to deal with a client that might be hijacking a wedding from their kids, you should be very careful not to seem like one of those crazy mothers! And you probably don't want to be that crazy mom either haha.

Sorry this happened.. do you have time to find someone new? It is not unusual to contact florists by email but I could see how a person may become frustrated with you if you are emailing constantly, making a lot of changes or in their eyes, being a pest in some way. I think its important that vendors and brides/groom/family show each other respect. I have many threads where brides act in an entitled manner, forgetting both mutual respect, proper communication and the terms of their contract. I think it is better for both the bride and vendor to drop each other if they are not satisfied with the service or the way they are being treated. It goes both ways. I hope you will find a new florist and that you will take this experience in mind, ensuring that any email you send gets everything you need to discuss in one shot. GL

Wow. This sounds extreme. I have emailed my florist... maybe 3 times?

I just had a similar experience with a 5-star seller on Etsy. I paid my deposit on March 1. When I asked for an estimated completion date, she said by June or a bit sooner. I hadn’t heard from her at all and so on June 2, I emailed to make sure everything is good. She then says “week of June 23.” On June 24th, she said she was sending shipping that night or in the morning. I didn’t hear back until today and she accused me of sabotaging my order and said that “The delay was because she had reservations about my order. Point blank.” She is going to refund my money but she didn’t have any intention on following through with the order and caused me a lot of stress. My wedding is next Saturday and luckily I was able to go to a local Kroger and get fresh flower arrangements in time and for half the price.

It sounds like you emailed too much.