Post content has been hidden

To unblock this content, please click here

Expert July 2017

UNFREAKINBELIEABLE! Salon ordered the wrong dress and size!

Flag
Hide content

KandMsayIDO, on July 1, 2017 at 8:35 PM

I went in today to pay the remaining balance and pick up my dress today. It was delayed from the manufacturer for weeks. My sisters and niece meet me there and we're all excited if course. They bring in the dress and I start to try it on. One sister says it doesn't look like my dress but I assure her that it is. I TRY to slip into the dress and it DOES not fit! Like its someone else's dress. Needless to say that I had a fit... both my sisters did as well. The owner argued with me saying that I gained weight in my breasts and waist but NOT in my hips. (Is that even possible?!?). It just so happens that the consultant who helped me was fired for some unknown reason. So today I ended up having to find a new dress and getting it altered. The owner refused to admit fault, yet she did allow me to exchange my dress for the new one at no additional cost. I was so hurt that I cried outside of the bridal shop before I calmed down enough to find another dress. There were two possible cont

Show all

44 Comments

Super November 2017
Jessica · on July 2, 2017 at 6:57 AM
Flag

Hide content
Omg I remember your post about this mess!! Ugh I am so sorry this is happening to you. What a nightmare but I'm sure you are going to look absolutely stunning in your new dress!
- Reply
Expert December 2001
kittycow · on July 2, 2017 at 7:18 PM
Flag

Hide content
I remember your previous post too! Actually I'm really mad right now about this so I can imagine how you feel! Hang in there, girl !! (Don't mind me..lol..it's just that unfairness makes me Hair On Fire when I read about it sometimes =)
- Reply
VIP August 2018
Red2018 · on July 2, 2017 at 7:28 PM
Flag

Hide content
I remember your post about them asking to give your dress away. Sounds like that is exactly what they did! I'm so sorry but I'm glad you found another dress (though you shouldn't have had to!). I hope it is smooth sailing from now until the wedding
- Reply
Expert July 2017
KandMsayIDO · on July 2, 2017 at 8:51 PM
Flag

Hide content
@kitty, @nerd & @red. I agree! That's exactly what they did IMO! I hate that I had to get a new dress as that was stressful as HELL! I am glad that I can go to my fittings at my seamstress's shop instead of the bridal salon. I never want to set foot in there again. I will post pictures of the new dress as soon as I can.
- Reply
Expert July 2017
KandMsayIDO · on July 2, 2017 at 8:53 PM
Flag

Hide content
For what its worth, this is me in the OLD DRESS.
- Reply
Expert July 2017
emily · on July 2, 2017 at 8:57 PM
Flag

Hide content
Ah!!! that was my fear when I ordered my dress because my consultant was completely incompetent. I also remember them calling to ask if you'd switch dresses. Which, in and of itself takes A LOT of balls. I hate that you're going through this. Our date is fast approaching!
- Reply
Expert July 2017
KandMsayIDO · on July 2, 2017 at 9:06 PM
Flag

Hide content
Right @emily! My consultant was awful as well (obviously). Thanks for the kind words.. we're too close for this stress!
- Reply
Expert July 2017
Chanta · on July 2, 2017 at 10:22 PM
Flag

Hide content
Bad review
- Reply
Super January 2019
FutureMrs · on July 2, 2017 at 11:05 PM
Flag

Hide content
I'm so sorry that happened. I would write bad reviews too or make them give you some sort of discount.
- Reply
Master September 2017
NewlyMrsLachney · on July 3, 2017 at 1:41 PM
Flag

Hide content
Them asking you to switch is SO UNPROFESSIONAL. Are you running a business or a flea market? That option should never have even been on the table. Gross.
- Reply
Super May 2018
love8432 · on July 3, 2017 at 1:51 PM
Flag

Hide content
Ugh I'm sorry
- Reply
WeddingWire Administrator May 2015
Jo · on July 3, 2017 at 1:53 PM
Flag

Hide content
I'm so sorry, that sounds so stressful. The pic of you in the first dress is gorgeous, are you getting that same dress reordered? Or have you gone with a completely new dress?
- Reply
VIP May 2017
Runawaybride · on July 3, 2017 at 2:01 PM
Flag

Hide content
The worst part to me is that they body shamed you. Trying to tell you that YOU gained weight instead of taking responsibility for THEIR error? Hell no.
- Reply
Expert September 2017
AdiósCollins · on July 3, 2017 at 2:03 PM
Flag

Hide content
Holy crap, I'm so sorry that happened to you.
- Reply
Super January 2018
LibraryBelle · on July 3, 2017 at 2:08 PM
Flag

Hide content
Wow! This is awful! I feel so sorry that you're having to go through this so close to your wedding day! I'm sure you'll look absolutely stunning in whatever you have! Just make sure to write an honest review about your experience with this vendor!
- Reply
Super August 2017
Tabatha · on July 3, 2017 at 2:15 PM
Flag

Hide content
Oh wow!!
- Reply
Super May 2018
Stephanie · on July 3, 2017 at 2:17 PM
Flag

Hide content
Oh no!
- Reply
Expert July 2017
KandMsayIDO · on July 3, 2017 at 2:18 PM
Flag

Hide content
@Carrie it "just so happened" to be 6/23. 1 week before I picked up my gown.

@wwJo I had to get a completely different gown due to the closeness of my date. The sample was in such bad shape. I wouldn't dream of taking that one.

@runaway I won't lie, I felt like crap for the rest of Saturday. I didn't eat anything.. I even got measured again because I couldn't believe what had happened and my measurements had decreased by inches since Dec when I ordered it! I came home upset and told FH who was pissed but said "I didn't like the 1st one anyway" (he hadn't seen it lol)
- Reply
VIP October 2017
Cassidy · on July 5, 2017 at 1:04 PM
Flag

Hide content
Mistakes happen. Although I'm sorry it was that long to be ordered in.
- Reply

Expert July 2017
KandMsayIDO · on July 5, 2017 at 1:52 PM
Flag

Hide content
@cassidy I sincerely hope that this doesn't happen to you. I'm sure you wouldn't be as "cool" about it if it did.
- Reply