Southern Blooms co. legit?

So just a little note for anyone else wondering about Southern Blooms Co. I placed my custom order for only a bridal bouquet, nothing else, on June 12th. Received my "invoice" order # etc through email. Today 6/28 I messaged them on their web page and also emailed asking for an update. I wanted to send a couple more pictures of the look I am shooting for. Then I also noticed that now they have color samples so I wanted to tell them what colors I chose....aaaand I noticed that flower #31 which was like a peony is not on their website as a flower choice for the custom bouquets anymore, this was one I picked, and now i'm nervous they don't have it available for my bouquet. I haven't received a response yet but it's only been about an hour. Our wedding is Oct. 20th. I'm hoping with just having to make the one bridal bouquet it won't take as long a some of the other orders that have a lot more, but you never know. I will keep everyone updated on my process until I get my flowers.

View Quoted Comment Yes girl, I received my order a couple of weeks ago and mine was incorrect and damaged from shipping. I understand they cant help damage from shipping but it blew my mind that not anywhere on the box was "fragile". It was also super disappointing how the wires were coated with black plastic and hanging out of the bottom of the bouquet and not covered with twine. Also the corsages were not worth the $20 each considering there were 2 small, maybe 1 inch flowers and the rest was an ugly white felt that stuck out 2 inches beyond the flowers.

It took me awhile to finally get a refund after a few messages being ignored. I left a comment on a photo post on Facebook and it was immediately deleted, I guess they dont want the truth about their products to be revealed. I'm super bummed this has worked out the way it has but I ended up ordering more sola flowers from a different company and I cant wait to put my own bouquet together now!

View Quoted Comment How long did it take them from the order date to shipping?

View Quoted Comment I'm so glad they came out beautifully. How long did you wait for them, Tricia?

I am about to place an order and extremely nervous about it!

It took them the 9-12 weeks that was stated. I got them literally the week of my wedding on the 12th week but i went into purchasing them knowing it would be a last minute thing, cause i found them right on time to be able to get them before my wedding.

YES you should be worried. I am 16 weeks into my 9-12 week order. and getting married in less then 30 days. still no sign of my flowers

View Quoted Comment Sarah I am at 16 weeks as well... I have sent three seperate emails with no response... I reached out to amazon pay today ... hoping they can assist with motivation... really hoping these make it in time for the wedding... I’m not sure I can recoup the costs and do something different before then!

Use fb messaging to reach them. So much faster in responses then emailing

Does anyone have pictures of their ACTUAL bouquets and not just the ones from the website? I'm looking to order for SouthernBlooms, but all I'm seeing is the pictures from the website being reused and that makes me nervous.

Adela, im not sure how to upload pictures on here but i have fb if you do.... i can message you the pictures of my bouquets if you'de like. My name is Trish Bailey-Helmedach on fb!

I received my flowers after 12 weeks, a week before my wedding, and the colors weren’t exactly what I asked for, but it was too late for them to fix it if I wanted them on time. My grey looked light blue and my maroon looked more pink. The communication with them had been stressful since they would take days to respond and they were very vague. The best way to communicate to them is through Facebook. I would look into a different company if I were to do it again.

Ordered my custom bouquet today!!

I ordered 4 bridesmaids bouquets and one bridal bouquet on July 4th and haven't received them yet. We're going on 19 weeks here. I did order them quite in advance after reading the feedback so I still have time but every time I message them on Facebook, they tell me just another week or two. I've been getting that answer since Sept 10.

I had such a headache trying to just order samples from them. It took them a week longer to ship the sample than they said it would. When I got the box it was missing 3 of the colors and they said they would send those out right away. 3 weeks later, still nothing. Reached out again and was ignored. Left a negative post on their page about the poor customer service and they deleted it. I messaged them to tell them they were handling this poorly and that I just wanted to know if I needed to keep an eye out for the samples I was missing and they finally offered to send them again. But I told them not to worry about it as I wasnt going to trust such an important thing to them if they couldn't handing sending 3 single flowers to me.

View Quoted Comment They delete a LOT of negative posts and dont even have a review option on their page. So disappointing!!

This is a reminder that all reviews of vendor services need to go through our review system, so that they can be properly verified and so that your reviews can get the most exposure to the couples who are looking for feedback on that business.

You can submit your feedback in the form of a review here.

Follow up to my frustrated comment on Nov 12 - I received my flowers on Nov 21. It was just exactly 20 weeks from when I ordered- much longer than what was quoted. That being said, they are beautiful and were worth the wait. There are a couple of things here and there that need to be fixed like the wire for one bouquet sticking out more than it should but I am happy with my decision to choose them. The bouquets are also much lighter than I thought they'd be and I'm glad about that. I hope they either adjust the time frame they give brides or work on efficiency to meet the time line they give. I have included pics of my bridal bouquet and my maid of honors bouquet. The other bridal bouquets are a style they no longer offer.