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Just Said Yes October 2020

Ruined wedding dress. With pics.

Elena, on September 18, 2020 at 11:30 PM Posted in Wedding Attire 0 15
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Ruined wedding dress. With pics. 1
Ruined wedding dress. With pics. 2
Hello dear brides! So I decided to warn all of you and learn from my big mistake😢 Yesterday I picked up my dress and I went alone ( big mistake!) Dress looked absolutely fine at the front, I was really happy and paid the remaining balance for the alterations. Once I got home I decided to try it on again , first thing my mom noticed is that the zipper is broken, there is one extra loop just hanging in there , the whole “buttons line” is crooked , lace is missing on the right side of the dress😢 I couldn’t believe that they saw all this and said that the dress is perfect and ready for a pick up. Today I went back to the store and they had the nerve to say that I “probably ripped the lace by myself” , yes and also I added and extra loop overnight😄


Please learn from my mistake and always inspect every inch of your dress before picking it up and better yet bring your friend/relative with you. In my situation if I’ve had somebody to tell me what it looks like from the back I would have avoided this problem.
P.S. they told me lace is not a problem at all , “it’s supposed to be like that”
What is your opinion ladies? Does this dress look perfect to you?
I paid $ 4200 for this “beauty”










15 Comments

Latest activity by Willow, on September 19, 2020 at 8:41 PM
  • E
    Just Said Yes October 2020
    Elena ·
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    One more pic
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  • E
    Just Said Yes October 2020
    Elena ·
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    Ruined wedding dress. With pics. 3

    “The beauty”
    • Reply
  • L
    Expert September 2020
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    I can see what you mean about the button part being messed up. I have to be honest, I dont think any of your guests will notice unless they are staring at your back. But the alterations place should definitely fix their mistake! Do you have any pictures of you trying on the dress when you bought it? If so, take them with you and show them. Or maybe another alterations place could fix it for a smaller amount
    • Reply
  • E
    Just Said Yes October 2020
    Elena ·
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    I was a very “unexperienced bride” and took a lot of front pictures during my first and not a single photo of the back. So now it’s impossible to prove that the line was straight and that the lace is missing😢 I’m doing alterations in-store, I thought that’s the safest choice , not in my case though😄 That’s the only mirror photo of the back that I have .Ruined wedding dress. With pics. 4

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  • A
    Super February 2020
    Andrea ·
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    I had a similar experience too, and also went alone. I didn’t catch the back issues until after I asked the seamstress to take some photos so I could show my mom. And that’s when I noticed the problem, and after 4 alteration appointments they gave me 50% of the money back so I could go somewhere else. You think that the in store alterations would have gotten it right?!!!?!
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  • E
    Just Said Yes October 2020
    Elena ·
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    I had 6 alteration appointments and they never got it right and offered no refund unfortunately. If they would I would ran to a different place to fix it. Yes, for some reason I thought that in store alterations would do a better job since their seamstress is more experienced with wedding dresses than my regular one . I was so naive!
    • Reply
  • Belle
    VIP August 2022
    Belle ·
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    I had a minor problem after I picked up my dress alone. At home my adult daughter told me that the dress had 2 bulges on my back. I emailed and went back. She fixed it for free. Maybe you should tell your seamstress, and expect her to fix it.
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  • Kristen
    Master November 2020
    Kristen ·
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    I will be honest. While you have every right to be upset no one will notice except maybe someone helping you get ready. You could pay someone else to fix it but seems like you already shelled out a lot of money. I think you'll be OK but the dress does fit you well.
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  • Mrs. Spring
    Master April 2021
    Mrs. Spring ·
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    I agree with previous posters. I understand and agree with your frustration. I assure you, no one will notice unless they are staring at your back.
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  • Motb
    October 2020
    Motb ·
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    You have every right to be upset. You paid a lot of money for the dress and I’m sure you’re paid a lot of money for the alterations. I would definitely post pictures of the job they did as well as the name of the bridal shop so that Future brides don’t experience the same thing.
    If you have anyone in your family who is at least handy with a needle they could probably fix those things for you so that you would feel less uncomfortable about them.
    But I do agree with previous posts you look Beautiful in the dress don’t let it ruin your day no one’s gonna be paying attention to the back of your dress
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  • A
    Super September 2020
    Alli ·
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    That is horrible!
    You definitely need to take it somewhere else and have them fix it. I wore my hair up and people could see every aspect of the back of my dress. (Including my tan lines - ugh one of my mistakes). During photos, I’m assuming you’ll have some of your back and it’ll be noticed. That dress was expensive and might as well have it perfect in my opinion. Best wishes!
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  • MOB So Cal
    January 2019
    MOB So Cal ·
    • Flag

    The extra loop, the broken zipper, and crooked buttons are definitely things they need to fix ASAP -- and since you were picking the dress up following alterations they should have insisted you try it on. Daughter's alterations were in-house at her bridal salon and she had to try the dress on, and then sign a confirmation that all work was completed to her satisfaction before we could take the dress out of the store. Clearly, your shop didn't have that procedure, but yours is a good cautionary tale for others.

    It's hard to tell in the photo of the dress from when you tried it on the first time, but it does look like the placement of the lace -- both front and back -- is asymmetrical (in the mirror, it looks like there is more of the lace motif on one side of the back than the other, and the front is clearly asymmetrical). It looks beautiful, and especially if you are wearing a veil, I don't think anyone will look at it and think, "Wow! That looks odd!" I think they'll think, "Wow! She looks gorgeous in that beautiful dress!" Good luck getting the buttons, etc. fixed.

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  • Alma
    Expert October 2020
    Alma ·
    • Flag
    You should post a review on Yelp or Google with photos included. Maybe then you’ll get them to fix it. Good luck! Aside from the mistakes though, you look beautiful in your dress!!!
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  • Cristy
    Master May 2021
    Cristy ·
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    This is exactly why I tried mine on before leaving my seamstress at the final pickup. Now I know this isn't always an option, and I'm so sorry this happened to you! I was lucky in that I had hired a private professional who does it out of her home. The fact that she also wanted me to put it on after the last alterations made me feel secure that she cared about how it looked.
    I would try to find someone in your area who might be able to fix some of the problems. Good luck! Hugs to you!!
    • Reply
  • W
    Super September 2020
    Willow ·
    • Flag
    I agree I think the lace is supposed to look like that. The front is asymmetrical as well


    Everything else, they should fix
    If not, are you wearing a veil? No one is going to see it
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