Rude venue vendor

Reply that you do not wish to cancel entirely, simple to reschedule. offer some available date/times and ask what works best for her.

Agree with Andi. I had the same situation with my caterer. It came with the venue, so we had no choice. They offered 1 tasting every 3 months and if you couldn't make it, you would wait 3 months and go then. My 1st tasting was over the 4th July weekend and we were out of town. 2nd tasting was on my companies biggest day of meetings and I would lose my job if I missed that day. The caterer even told me to call in sick. I told her hell no. We worked out an early afternoon tasting (10am) on a Wednesday. I had to call in sick to get the day off, but it worked out in the end. They sure rubbed it in our face though when we got there. "We made all this food just for you, you better be hungry" and gave us sour faces when we didn't eat for 10 people. Whatever, its over, we got the food we wanted and we are just 3 weeks away! Definitely email her back and "apologize" for the miscommunication, but you would like to reschedule not cancel. Give her a few days and times and see what she says.

I agree with AndixLyn

Her reply was a little terse, but canceling a tasting on a Saturday, on a Monday, is kind of short notice for them; didn't you know you'd have school responsibilities? Don't forget that their kitchen is probably also doing other events, at that venue and off premise, and at this point in the season, that Sunday may be the only day off she's had since September; I know this is the case with many of my venue directors.

Tastings are very often considered as important as your event, and planning goes into them. Your business IS important, but tastings, frankly, are a big pain.

Write her back and tell her you need to reschedule, find out what works for them. When is your wedding?

I don't think her response was rude at all. You are the one who wants to reschedule and your suggested date does not work for her. A lot of people keep Sundays aside for family. Reply back nicely and let her know that you don't want to cancel, but to reschedule, and ask what dates work for her.

Also, please stop with the double &&…it's so confusing to read!

Thank you all for your advice, you all make good points, I was not attending school at the time ..

I think her English isn't very strong, she may not have realized that this came across as rude. I have a lot of foreign friends and while they speak very while in writing it can be hard to interpret what they mean. Her writing reminds me of some of my friends so I think she was just saying that Sundays don't work for her.

I agree with others just advise you wanted to reschedule. Make sure that it is a time you will be able to make it for sure

I would never cancel a tasting, etc unless it was an emergency or I was ill. A lot of work goes into that for the vendor. With that being said, her response was not really rude, but sort or terse. I would email her back and let her know you don't want to cancel completely and reschedule. You don't want there to be an issue between the two of you if you are going to have to use her as your caterer.

He polite but smart back. My venue is rude as well and I will not be tipping them. This is an out of state wedding for us and she is now always late on emails and tried to scam is. Thank god I re read the contact. Just deal with it sadly. It's what we are doing but a review goes a long way!