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Beginner December 2021

Royal Bison Co. canceled

Nicole, on October 31, 2020 at 4:58 PM Posted in Planning 1 37
Hello Brides,
I paid a deposit last year with Royal Bison Co. They canceled their services as a videographer and I still haven’t received my deposit back. Did anybody else book them and have they received their refund?!?

37 Comments

Latest activity by Nicole, on June 5, 2021 at 11:48 PM
  • Rebecca
    Master August 2019
    Rebecca ·
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    What state/region are you in?

    Unfortunately, this is happening to a lot of people. What does your contract say?

    • Reply
  • J
    Just Said Yes August 2020
    John ·
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    My contract says I will receive a full refund.
    Checkout royalbisonvideography.com royalbisonvideography.com. It looks like we’re not the only ones.
    • Reply
  • N
    Beginner December 2021
    Nicole ·
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    My contract says I will receive a full refund, but I haven’t received anything. I have reached out multiple times, but they haven’t responded.
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  • J
    Just Said Yes August 2020
    John ·
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    Forgot to mention that this happened to me too.
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  • N
    Beginner December 2021
    Nicole ·
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    They took their website and Facebook down. I need my deposit back so I can book a new videographer. If I don’t receive it soon I will reach out to a lawyer.
    • Reply
  • J
    Just Said Yes August 2020
    John ·
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    Yes, it’s very unprofessional to ghost everyone after having accepted money from them. I really hope Royal Bison Co. can make good on their refund promise. I’ve considered legal action too.
    • Reply
  • G
    Just Said Yes October 2020
    Gadek ·
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    Yes, me too. I booked a new videographer in August, fully expecting Royal Bison to issue a refund by October 31st, as they promised. My wedding was in October, so I knew I couldn't wait for the refund before I booked a new vendor, but now I've spent nearly FOUR TIMES as much money as I expected to pay for a videographer, between the new videographer's fees, and the full payment that I gave Royal Bison that they still haven't refunded.

    Thanks for the website tip - I went to http://royalbisonvideography.com/ to share my story!

    • Reply
  • N
    Beginner December 2021
    Nicole ·
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    I found this tool https://royalbison.wixsite.com/mysite
    He still shows up on HoneyFund.
    • Reply
  • Criselle
    Just Said Yes April 2022
    Criselle ·
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    This is also happening to me. I’ve been emailing them for about 2 months about getting my deposit Back. I’m upset because they gave me a deadline which is oct 31 and it’s past that date. I’m also upset because we were emailing each other in august but all of a sudden they stopped emailing me. I’ve sent them numerous emails about giving me my deposit back and no reply. This is very unprofessional. If it was a couple hundred dollars, it’d be fine but it’s almost $1000 they owe me. I want to give them the benefit of doubt but I can’t help but think that they just took my money and now they’re running.
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  • Isabella
    Just Said Yes September 2020
    Isabella ·
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    Yes, I haven’t received mine either and haven’t heard anything back!
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  • Isabella
    Just Said Yes September 2020
    Isabella ·
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    I just requested the money from their business on PayPal and his personal account on Venmo. We’ll see how it goes.
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  • N
    Beginner December 2021
    Nicole ·
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    Let me know, if that works.
    • Reply
  • Georgi
    Just Said Yes September 2020
    Georgi ·
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    Late to the party, but I also and waiting on a refund from them. If anyone gets it can they let everyone know! I understand it’s a hard time, but everyone needs their money for services that were not provided...
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  • Isabella
    Just Said Yes September 2020
    Isabella ·
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    Has anyone thought of / tried taking them to Small Claims Court? I’m considering it at this point...
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  • Isabella
    Just Said Yes September 2020
    Isabella ·
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    Https://royalbison.co/


    Check this out, guys!
    • Reply
  • N
    Beginner December 2021
    Nicole ·
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    I called my bank and disputed the charge. I do not trust that he will be able to refund us since was haven’t received communication since August.
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  • Isabella
    Just Said Yes September 2020
    Isabella ·
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    Did disputing the charge with your bank work?
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  • N
    Beginner December 2021
    Nicole ·
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    It takes up to 30 days to complete the investigation and for them to give you a conclusion.
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  • A
    Just Said Yes November 2020
    Allen ·
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    Same here! I looked up everything on them can’t find much. Took down all sites and everything! Was a scam!
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  • A
    Just Said Yes November 2020
    Allen ·
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    Let me know if you do contact lawyer! I took screen shots of his websites and face and of his girlfriend. He scammed us all. And ghosted everyone after getting the money.
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