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Just Said Yes October 2020

Registry is public but not showing up for guests...

Dakota, on August 26, 2019 at 11:57 AM Posted in Account Support 0 9

I have spent probably 30-60 minutes trying to figure out how to get our registry to show up for guests. I can see it. I HAVE made it public several times. I've tried deleting the page and making a new one.. I've tried everything. Nothing is working. When a guest uses a password to log-in to our website there is no Registry button or tab anywhere. PLEASE someone help before I go crazy...

9 Comments

Latest activity by Emily, on August 26, 2019 at 4:34 PM
  • C
    Just Said Yes November 2019
    Cecilie ·
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    Mine is doing the same thing!!!
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  • D
    Just Said Yes October 2020
    Dakota ·
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    Ugh! And it’s like they don’t really care... I’ve tried calling the support team but it wants you to leave a message and everything. Too much of a hassle.
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  • C
    Just Said Yes November 2019
    Cecilie ·
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    I just put the other registry link on the welcome page to wait for them to answer this. It’s so stupid
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  • C
    Just Said Yes November 2019
    Cecilie ·
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    What is their number?
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  • Sara
    Super October 2019
    Sara ·
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    I used the Knot for our site, but I know they had something in their FAQs mentioning that registries could take up to 24 hours (maybe more, I can't quite remember) to flow down to your website. I definitely made mine active and it took a bit before anything showed up, so maybe let it sit for a while?

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  • C
    Just Said Yes November 2019
    Cecilie ·
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    I’ve had mine up for a year and a half and it was fine. But it then dropped off the face of the planet
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  • Ashlyn
    Beginner September 2019
    Ashlyn ·
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    I'm having the same problem! I am 3 weeks away from my wedding. I need my registry's to show up right now. This is frustrating!

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  • Haley
    Savvy March 2020
    Haley ·
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    Mine is doing the same thing as well! It was working this morning and all the sudden it is saying it is not visible. Must be a website issue.

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  • E
    Beginner October 2019
    Emily ·
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    I've had the same problem and our registry has been public for some time now. I have had so many issues with weddingwire's website platform with very little support or help from their team.

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