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Just Said Yes July 2021

Problems Syncing Zola and Bed Bath and Beyond purchases???

Nicole, on March 5, 2020 at 10:15 PM Posted in Registry 0 3
Hi everyone! We have linked our Bed Bath and Beyond, Amazon, and Target registries on Zola. I'm getting emails that things have been purchased from Zola but it isnt showing as purchased on Bed Bath and Beyond, and vice versa. Has anyone else had issues with this? One of our gifts has been purchased 3 times because of this!!! I'm not sure what to mark as purchased because I'm not sure what has actually been purchased because of the mix up!

3 Comments

Latest activity by Clíodhna, on March 9, 2020 at 9:41 AM
  • Andrea
    Super May 2020
    Andrea ·
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    Zola and bed bath and beyond can’t be synced. You can add items to Zola from any store but the stores website will not be synced with Zola. Only stores they partner with (like crate and barrel)
    Zola has been a disappointment for us. All our bb&b gifts can’t be actually sent to us, we get the cash to go get it!! If i had known Zola was going to be like this I would’ve never done my registry on it. Now I’ve got tons of gifts on my Zola registry that people have purchased for me for my shower and they think I’m going to be getting those gifts, I’m not, Zola gives me money. It’s ridiculous and feels very deceitful
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  • S
    Expert October 2020
    Shaina ·
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    I also have Zola and I did a mock purchase on my own website registry to test it out (bed bath & beyond) with something I didn't really want and it actually removes it from your registry. It will show up in the gift tracker.

    Even if a person clicks on the item though it will take them to the actual registry website and they will see from there what is available even if Zola is not updated. It is like their fail safe.

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  • Clíodhna
    WeddingWire Administrator January 2030
    Clíodhna ·
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    Hey Nicole. I would definitely recommend you reach out to Zola’s customer service in order to get more insights of this issues and if there is a workaround.

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