President Tuxedo Going Under??

I would start looking elsewhere ASAP. Luckily most suits are pretty standard so you should be able to find something similar.

I would look elsewhere, maybe try a local place. We were going to go through Men's Wearhouse, but they haven't began opening there stores by us. So we canceled and went to a local place. Plus it's cheaper. After that happened the next night I found an article that said Men's Wearhouse could be filing for bankruptcy and closing some stores.

Yeah, I don't know. The store by me hasn't opened. We were by there the other day and they still have signs up from when they first shutdown in March. Like no one has been there, so to me at least for the store by me it doesn't look like they are going to re-opening any time soon.

The only way Men's Wearhouse would communicate with us was through email, they had chat but at one point I had it up at work for over 3 hours and never got connected to anyone. I asked repeatedly for ETA of when the store by us and the other groomsmen would re-open they said to keep checking the store locator. About 2 weeks we made the decision to no longer continue with them. I called a local place to see if they could accommodate us; they said yes. I emailed Men's Wearhouse informing them I would like to cancel the rentals. I told a small lie and said the wedding was canceled to get the refund for the deposit. But at that point I didn't care anymore.

The store is still closed

Maybe try Generation Tux or The Black Tux? I'm so sorry President Tuxedo has been totally MIA!!

I totally understand! You definitely need something prompt and reliable right now, and regular retail has clear expectations and processes!

And make sure they give you a tracking number