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Just Said Yes October 2019

Planner is unresponsive

Stephanie, on August 6, 2019 at 9:34 AM Posted in California Planning 0 1

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So my planner has taken about a week to reply to me with a couple questions. We are two months from my wedding with almost nothing done. But now it’s been 2 weeks and not even a word from her. Not responding to calls, texts, emails, voicemails. I’m really starting to panic. It’s in less then 90 days away and I’m trying to do it all myself meanwhile she’s MIA. What do I do?

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1 Comments

Latest activity by Clíodhna, on August 8, 2019 at 7:18 AM

WeddingWire Administrator January 2030
Clíodhna · on August 8, 2019 at 7:18 AM
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Hi there Stephanie!
Firstly, welcome to the WeddingWire community.
I’m really sorry to hear about this situation. I can totally see why this is stressing you out.
In the past, what has been the best method of contact for you to reach her? I would advise you reach out again, whether it’s email, phone call, text, etc, and ask to arrange a face-to-face meeting. Before this meeting review your contract and bring concrete examples of where she hasn't met what she promised to do. Be polite and calm, but direct.
Hopefully, in addressing these issues and taking some time to realign with what is contracted, things can be improved going forward.
If you still cannot get in contact, is your planner part of a larger company you can reach out to or is she self-employed?
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