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Mozabrat
Devoted October 2018

Picked up dress...vent! Would you complain?

Mozabrat, on June 6, 2018 at 1:54 PM

Posted in Wedding Attire 24

Designer pic of dress All this stuffed into a garbage bag! Bottom of dress I picked up my dress yesterday...a full ball gown. It was not in a wedding gown bag, but a regular bag that you would pick up dry cleaning in. Like the type of bags I get from Macy's when I buy a suit for work or a cocktail...

Designer pic of dresscfb_971300.jpg

All this stuffed into a garbage bag!cfb_971298.jpg


Bottom of dresscfb_971296.jpg


I picked up my dress yesterday...a full ball gown. It was not in a wedding gown bag, but a regular bag that you would pick up dry cleaning in. Like the type of bags I get from Macy's when I buy a suit for work or a cocktail dress. NOT a ball gown garment bag. White plastic (trash bag type plastic). I am fuming. The dress was stuffed into it like a sausage. Seriously, I drove home looking like there was a body stuffed in the bag in the back seat. The entire bottom of the gown was balled up into the bag as it was not nearly as long as the gown and the train was stuffed all inside. It is totally wrinkled around the bottom especially. How the heck do I get wrinkles out of tulle! It is out of line for me to think with a $1300 gown (I know I know...not exactly expensive for a wedding gown, but still) that they should have put it in a wedding gown bag/protector? I'm livid. To top it off...I go to David's Bridal yesterday afternoon to buy a gown bag from them...and they are closed on Tuesdays. (I did NOT get my dress at David's, only went there for a garment bag). I was in the parking lot sitting in my car looking like "Anger" from the movie Inside Out. What the heck. Am I wrong for thinking that it should have been in a gusseted, longer length bag. Ugh....and how do I get the wrinkles out of the tulle overlay. Ugh, vent, vent, vent.


24 Comments

  • Neffe
    Master July 2020
    Neffe ·
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    Oh no! I am so sorry to see this! I would definitely reach out to the boutique to inform them and see what accommodations they can provide. Have you been able to resolve this yet? I would love to know.

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  • Summer
    Super August 2018
    Summer ·
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    I would be annoyed, depending on where you bought it they should know how to properly handle a dress. I would complain, but then mine was promised to be pressed and no wrinkles as long as I took it out of the bag right when I got it home.

    If they won't fix it I would first use my home steamer (you can buy a decent model from Conair for $20), and if that didn't work I'd buy a proper garment bag and take it to get professionally steamed/pressed.

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  • Keisha
    Dedicated October 2019
    Keisha ·
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    I'd be upset too. If I'm spending that kind of money, I'd expect it to look acceptable! You should complain to the company and see if you can get compensated in some way!

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  • DC Wife 10.27.18
    Master October 2018
    DC Wife 10.27.18 ·
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    This thread is a month old. I'm wondering how the dress turned out.

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