Hey there! So I found this woman on theknot website with a 5 star review. She told us when we booked with her that pictures could take 6-8 weeks after wedding to be finished/edited and delivered. On our signed contract it says in the fine print that we have to be given pics by 8 weeks. We have received nothing! I emailed her June 8th, she responded they'd be done by the end of the following week. Now 4 days after the 8 weeks stated in the contract.
The most irritating part is that we were never given any "sneak peek" pictures, which I've seen other photographers offer, but ours did not. She was also not overly friendly, and I am frustrated that It's like she just doesn't care. If we were given sneak peeks, we would be more willing to wait longer for the rest. I know if I email again, I won't be too friendly at this point, however she's holding our pics hostage. What should I do? It's unheard of for a photographer to not offer sneak peeks around here, I just didn't know better