Brooklyn
Savvy September 2019

Photographer Issues- Am i Overreacting?

Brooklyn, on July 19, 2019 at 1:42 PM Posted in Planning 0 21
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Hi all, sorry for the long post! Just needed to vent. So my FH and I hired our photographer a few months ago and I didn't love her personality (she's a little rude and bossy, and I wish she was a little sweeter- but I could live with it) We did the engagement pictures and I only liked about half of them but again, I could live with it. There was another photographer that got back to me at this point who I liked way better and was cheaper- but we had already put a deposit down on the first one so we decided to just keep her. Now three months away from the wedding, the venue dropped out and we had to completely re-plan the wedding- which included changing the date. I got a few available dates from our photographer, who wasn't too happy we were rescheduling it but went with it anyway. Long story short, we had to pick a date she was going to be out of town. We checked with the other photographer we liked and she was available, so we decided to cut our losses and go with her. When we told the original photographer we had to cancel the contract because she wasn't available on our date she freaked out- called us over and over again, texted us about 20 times telling us she would change her trip so we didn't have to cancel. Since then she will only talk with my fiance and leaves me on read every time I try to text her. A month later and she tells my fiance its a $250 rescheduling fee because she had to change her flight. We thought, okay, it's too stressful to get a new photographer anyway. But now with 2 months until the wedding, I reach out to her about the hair and makeup artist (in her package she says she will provide a hair and makeup artist for the bride). She of course doesn't respond to me but to my fiance and says she will only pay for $85 of hair and makeup and I can pay for the rest on my own, because her stylist in her hometown would do it for that much (on the other side of the country). This is not in the contract or her package, but she claims she mentioned it earlier (I don't remember that). At this point, with paying for most of my own hair and makeup, and having to pay her rescheduling fee, getting the other photographer would only be an extra $400- should I cut my losses and go with the other photographer or am I overreacting and should just deal with it?

21 Comments

Latest activity by Paula, on July 23, 2019 at 6:37 AM
  • Jessica
    VIP October 2019
    Jessica ·
    • Flag

    Ugh.. she sounds like a giant headache. Is the other photographer still available? Have you chatted with her at length or on Skype? I may be inclined to go with the other photographer...

    • Reply
  • Jasmine
    Master August 2021
    Jasmine ·
    • Flag

    In my personal opinion, I would go with another photographer. That just seems way to unprofessional. Even if someone gets on your last nerve, you should still play it off and fake it till you make it ya know. This is a business you're trying to run and the way she's acting, I would just cut my losses and go with someone else.

    Like that's not my problem and bringing up stuff that was nowhere in the contract and hassling you after all this time but still won't talk to you but just your fiance? That's all kinds of childish. I would have been done a long time ago. Whichever you choose, I hope you find peace in it and that everything turns for the better. Good luck!

    • Reply
  • Mandi
    Master October 2020
    Mandi ·
    • Flag
    Check your contract and make sure you don't have to pay the amount in full if its within xx days of the wedding. Then book the other photographer.
    • Reply
  • Nikita
    VIP April 2019
    Nikita ·
    • Flag

    I suggest going with another photographer. You also don't want one of your vendors going into your big day with any resentment towards you, or you feeling uncomfortable with her. In addition to being unprofessional and comfortable, the tension will show in the quality of your pictures.

    • Reply
  • Cristy
    Master May 2021
    Cristy ·
    • Flag

    I would go with the other photographer. The original one has proven that she can't be trusted. That is the last thing you need for your wedding. You need to be able to trust your vendors to do what they say they will, and not freak out at every little change. It wasn't your fault you lost your venue and had to basically start over.

    But just reading your story is stressing me out!! Jeez, I would go with the other one. You like her better, and it's really not going to cost you more in the long run. Peace of mind is totally worth it!!

    • Reply
  • Rachel
    Super July 2019
    Rachel ·
    • Flag
    This makes me anxious just hearing about your story, I would cut your losses if the other photographer is available!
    • Reply
  • B
    Dedicated November 2019
    Bethany ·
    • Flag
    I would go with the other photographer. That’s so rude that she doesn’t answer your texts!
    • Reply
  • Alli
    Devoted October 2020
    Alli ·
    • Flag

    I am going to echo everyone else. Drop her like a hot rock. You don't want this kind of drama seeping into your actual wedding day!

    • Reply
  • Emily
    Super April 2020
    Emily ·
    • Flag

    I agree, she sounds like a headache, and if she's causing you stress this close to the wedding, I'd say cut your losses. Vendors are there to assist you, not make it harder for you. Check your contract with your current photographer carefully. Ours states if we were to cancel within 60 days of the wedding, we were still liable to pay the full fee.

    • Reply
  • aseaoflove
    Savvy November 2019
    aseaoflove ·
    • Flag
    I would have gone with someone else at this point, especially with the constant disrespect of ignoring you and only responding to your fiancé. I would not have had it, you are much nicer!!! Good luck
    • Reply
  • M
    Devoted September 2019
    McKenzie ·
    • Flag

    I would RUN to the other photographer. It would be so uncomfortable on the wedding day to have a photographer who refuses to talk to the bride. That is so unprofessional. Be sure to leave a review of your experience so other brides can have a heads up. Good luck!

    • Reply
  • Sherry
    Master September 2019
    Sherry ·
    • Flag

    I would go with the other photographer and cut my losses.

    • Reply
  • Heather
    Expert October 2019
    Heather ·
    • Flag
    Definitely drop her and go with the other photographer. The fact that she won’t reply to you, and only your fiancé is a huge red flag. She clearly has zero respect for you. Cut your loses. You liked the other photographer better anyway.
    • Reply
  • Christine
    Dedicated April 2020
    Christine ·
    • Flag
    Go with the other ! I wouldn't trust her a she may not even show up !
    • Reply
  • Jennifer
    VIP October 2021
    Jennifer ·
    • Flag
    Go with the other!!!! Omg please! And the pictures will be great!
    The Engagement pix you did with the old one you didn’t like most of, Please don’t let the Wedding pix turn out like that!
    • Reply
  • Reni
    Beginner January 2019
    Reni ·
    • Flag
    Go with the other photographer! She is way too unprofessional.
    • Reply
  • Brooklyn
    Savvy September 2019
    Brooklyn ·
    • Flag
    Thanks everyone for your support!! We are going with the other photographer and we’re so happy!!
    • Reply
  • Alycia
    Super July 2021
    Alycia ·
    • Flag

    Your photographer will have a big impact on your wedding day. It sounds like this woman would make your whole day miserable. It's worth the money to switch. Not only that but imagine what you'll deal with after the wedding. You'll still have to get the photos from her.


    On a side note, it's normal not to love every photo from your engagement shoot. It will be the same with your wedding photos, no matter who shoots them. What matters is getting enough you love to make it worth the price, and getting the most special moments as memories.

    • Reply
  • Catherine
    Dedicated November 2019
    Catherine ·
    • Flag
    Definitely switch! This is a day you can’t get back and you deserve to have someone photographing you who you have a mutual respect with! So sorry you had to go through such an awful time with her!!
    • Reply
  • Kelly
    VIP October 2020
    Kelly ·
    • Flag
    Reread the contract about cancelling and if you can cut the loss run! This photographer is unprofessional and awful. You don't want her ruining your wedding with her attitude
    • Reply

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