Hi everyone!
I just wanted to make sure all of your bride and grooms are really diligent about KEEPING EVERY RECEIPT YOU GET for your wedding! I just had to dispute a bill that was sent to us from our wedding venue, where the coordinator (who is no longer there) did not properly update our payment. Then, when I was able to prove to them that I paid the bill, the biller I spoke to took 3 tries to explain to me what the remainder was for. The bill was for $152 and I paid IN CASH $121 as a final payment when we upgraded our services. Thankfully, I had an email where the coordinator acknowledges that she received it in cash. The biller tried to then tell me the remaining $30 was for credit card transaction fees, but I then offered to send her a copy of the email proving we paid cash (not to mention that their cc fee is 6% not 20%!). Then she tried to push it off as a transaction fee in October, which I have another receipt for and said "Nope". Finally....TBC
