Hi ladies! Long story short, at the end of November, I noticed that a Diamond was missing. We have the Zales lifetime protection plan but j am so afraid to send my ring to them esp since I was told that it would take 4-6 weeks. The last time I sent send my ring off for a resize I felt like the craftsmanship was horrible and it didn’t lol professional at all. Of course I sent a complain that went no where 😔. I really don’t want them to ruin my ring and I wish he hadn’t brought it from there in the first place 😡.
Has anyone sent in their ring for a repaired zales or one of those chain places ?What was your experience?What was the timeframe of the repair?
Thank you in advance !!
Post content has been hidden
To unblock this content, please click here