i need help on deciding what to do about photographer, touchy subject disabled photographer

It’s getting into peak wedding season. My wedding isn’t until January 2020 so I’m having trouble getting responses back from some vendors. I think firing someone that hasn’t responded for 2 weeks is a bit extreme. It sounds like you don’t want to work with her, which is fine. I do think it’s important to consider what’s reasonable to expect from a small business during peak season for your next photographer.

View Quoted Comment As stated in previous comments this is not the first time there was a lack of communication. If I didn't want to work with her I wouldn't have met with and then hired her. We're supposed to take engagement pictures and I have to book the venue and pay for hair and makeup which would be a waste if I don't have a photographer

View Quoted Comment Thanks for understanding and I am still waiting to hear from her lol. But I am now reaching out to other photographers

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Half a month is not almost a month. You can't change the goalposts in the middle of the conversation.

View Quoted Comment Wow I would be upset if the photographer I hired and paid a deposit for had not responded for 2 weeks. Can you text her or even if she can’t communicate well other than emails, she must have a phone number or Facebook, Instagram or something else you’re able to contact her regarding your last particular inquiry. Just to let you know, a few of my vendors ghosted me on wedding wire. I was disappointed and annoyed waiting for them to send me quotes. I then find out that WW marked my account as Spam due to too many inquiries. (Well I joined WW to find vendors and they make it so easy to ask for quotes) I couldn’t receive or send new messages. I had to delete, loose all my info and sign up again with the same email. So maybe it’s a technical issue she or you may not be aware of. I would be honest with her when you finally get a hold of her. Set expectations and have an alternate option of communication. She should respect that.

So I found my photographer on WW. She is a really nice person, her pictures are great. Since her pictures and her rates were good I wanted to give her chance. She was about 20 minutes late for our first meeting and I said then oh no that won't work, what if she's late for the wedding. But FH said lets just meet with her anyway. So we ended up hiring her and gave a deposit ( she does have an extra photographer to help her out so you do get two photographers and she has an aide/assistant.) But now my issue is communication. Whenever we communicate it's weeks between messages. I can see 2-3 days but weeks????? She sent me a message on may 3, I didn't check my messages until May 6 it was about midnight so May 5/6 but here it is May 19 and I haven't heard from her. and it's not the first time that it has gone that long. I really want to get a new photographer

Reading that, after taking out the unnecessary comments on her disability, it sounds like you really like her work but you don't like her lack of communication. I would send her another email expressing your concerns, and if things don't change, tell her that you're not happy with her service and you'll be hiring someone else. As others have said, this is a pretty big time of year for weddings. My vendors don't always respond right away and I get that my wedding planner is not only dealing with other weddings, he also has days off-that he deserves. But it's up to you

View Quoted Comment Thanks Cheryl!

View Quoted Comment It's not about days off. It's about not communicating for weeks at a time. Especially when I am scheduled to take engagement pictures and I have to pay the venue, hair and makeup.

Communication problems and tardiness are two red flags from any vendor—regardless of their abilities or disability. If you really want to find a new photographer and are okay with potentially losing the deposit then go for it. You need someone that you can trust on your big day. And when you reach out to your current photographer let her know specifically that your concerns were due to the lack of communication.

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Thanks Sara!