i need help on deciding what to do about photographer, touchy subject disabled photographer

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It's called caring about her feelings

View Quoted Comment Maybe you should try a smoke signal.

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I think that would be you Mandi. You commented twice saying how far away my wedding was as if that should determine when I should reach out to my vendors and then commented that you wanted to know why I felt the need to contact her so much. I don't see how that would be any of your business or how that would be a great response to my question, especially since I never mentioned how many times I have tried to contact her. I was responding to your questions. But if you must know I have contacted her five times since Jan and only three of the five have been since I hired her. Once to get some info, once to set up a meeting, Once to ask for a copy of the documents she was supposed to send me after our initial meeting and twice to try and get my engagement pictures scheduled.

View Quoted Comment A smoke signal is a literal thing. I think you tried to make a joke?

It sounded like you were constantly emailing her and going to the headache client folder.

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It's actually called pandering and trying to play savior to a person who doesn't need it. She is a woman in a wheelchair who runs a business, that's all. People with disabilities don't need your pity, they need your respect and equal treatment, and that includes not focusing on their disabilities when talking about your legitimate problems with her, which is that she's a bad communicator. If you want to fire her, then do it and tell her why you're unsatisfied, but don't wring your hands about how no one else would ever give a poor lady in a wheelchair a chance and how she'll obviously use her disability against you.

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Thirteen days is not almost a month.

You should have it in writing expressing your concerns. If you do happen to fire her, have evidence/proof that there were issues that had nothing to do with her disability.

View Quoted Comment Right! People are so quick to assume things and there zero excuse to ignore or respond late to email messages!

I personally, would wait it out since you have plenty of time.
Now, if you were getting married in June, I'd be concerned.
Just wait, she may be working and developing pictures from a wedding.

I lost touch with my photographer for two weeks after my engagement photo session because she was on vacation.

Id give her the benefit of the doubt for now. I know there are times I can't get back to my customers and I don't think I'm unprofessional, just busy

Good luck!

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Thanks for understanding Tara

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Thanks Anna!!

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That's about half a month, it's more than a week. Too long to not respond,especially since it's not the first time.

View Quoted Comment 🤞hope it works out for you.

I would just be straight forward and write her an email saying that although you love her photos due to the various communication issues and her tardiness you will be looking for a photographer else-wear.

View Quoted Comment Exactly this^

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Ditto this. I've only talked to my photographer 2 times so far. I told her I would be fine waiting until closer to the wedding to discuss must-have shots. She asked me for them like 3 months ago but I told her I didn't know yet. That's something you really have to consider with wedding vendors. These people probably stay booked all year and the closer the wedding date, the more priority you have. I'm going to touch base with my photographer a month before to discuss what's needed and the timeline.

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This was very straightforward, but I honestly agree with it. You shouldn't have met with her because she has great photos and she has a disability and people may over look her. You should have met with her because she has great photos period. It seems you have more than enough valid points on why you no longer want her services. Her disability shouldn't be the reason you keep giving her chance after chance cause in the end you are going to be the one upset with your pictures. Ask yourself this if she didn't have a disability would you hesitate to fire her.... probably not.... If this is how she conducts business TRUST she has heard these complaints before/ and if she hasn't its a first time for everything.

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That's great that you have only spoken to your photographer twice. You may have received what you needed. As I stated in the previous comments, we are supposed to have our engagement pictures done. So that is my concern, I have to pay for hair, makeup, clothes and the location. I am not going to spend money on all these other things and I don't know if my photographer is going to be there. But aside from that, even if I contacted her 20 times, you should never go weeks without responding to a paying client. A few days are ok. A week would be ok if you responded with an apology for the delay but anything beyond that is a no

I personally get upset when a vendor takes a long time to contact me. Especially if they have already been hired and paid. I feel if the communication is not good now, what is it going to be like a month, a week, or even the day of your wedding? From what in reading, you only contacted her to verify things and get everything in order. I see nothing wrong with that.
If you are certain you want to fire her and move on and are okay loosing your deposit(if its not refundable)
I would write her an email stating you are disappointed in communication, list all of the dates you contacted her and how long it took for to respond. I say keep it for your records just for proof and reassurance for yourself so she cant come back and say you discriminated against her something. I would love to hear what you decide to do. Good luck!

If I were you I would write her a an email telling her how I feel. I saw that she s not responding so you may not get a response. But give her a deadline. Tell her that you really want her to be your photographer, but you need her to stay active and respond to you within a reasonable time. If she does not respond by a certain date then you will have to consider your partnership terminated and you will start looking for a replacement.

Personally, I get very frustrated when a vendor does not respond within a few days. I start looking for a new one immediately. You have other things to worry about. You should not have to worry about the professional you are paying for to do their job. Unfortunately, this circumstance is different and I feel that you have had perfect patience. However, I think that it is time to put your foot down (if you have not already).

Best of Luck!