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Just Said Yes October 2019

i hate my day of coordinator and i don't know what to do.

April, on July 24, 2019 at 1:08 PM Posted in Planning 0 7

Hi ladies! I have been extremely upset because of my DoC...the reason why I hired her is that she is the only bilingual DoC I could find that speaks the mother language of my side of the family. I want to make sure my parents and some other relatives are well taken care of on the wedding day. This DoC also does full wedding planning - her profile is very tacky and ugly in my opinion but I ignored that thinking I'd only need her language and organization skills, I can do the rest. I did end up using her "consultation and vendor selection" services as well because I have been extremely busy with work and was hoping she could keep me on track with the timeline and help narrowing down the vendors. She said this is exactly what she does.


She hasn't been doing any of that. The only vendors she recommended are the ones she can either get a kickback from or friends of hers. If I don't like them (I never do, because these are the people that made her tacky weddings), she would make no effort to look for anyone else...even though it clearly says "7 hours of vendor research". I would say she spent 30 minutes on me tops. Fear that it would cause any drama then I won't be able to find another bilingual DoC, even though I already paid for the vendor selection services, I was going to just suck it up and only use her on the day of (she has really good reviews for the day of service on yelp). I kinda stopped asking her questions so I don't make myself upset constantly.


The wedding is only a little bit over 2 months away, she hasn't reached out ONCE in the past month. The only time I saw her the past month was at my tasting (she invited herself). She was asking my venue manager questions that has nothing to do with me and said "oh I am just asking for my future clients". On the same day I also asked her if she knew any calligrapher...she acted really surprised and questioned why I can't just use a printer. Then she said she doesn't know anyone and I should look on etsy...I thought that was what I hired her for!


At this point I don't think I can put up with this anymore...I worry I would be so mad seeing her at the wedding if we don't get this resolved. But how do you even begin the discussion with someone so unprofessional? Please I need your help!



7 Comments

Latest activity by Gen, on July 24, 2019 at 3:11 PM
  • M
    Legend June 2019
    Melle ·
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    Yea maybe it would be better just to only use her as doc and not her vendor consultation services. I hope she would make a better doc for you, gah
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  • A
    Just Said Yes October 2019
    April ·
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    Yeah...I just don't see how such an unprofessional person could suddenly be professional on the wedding day. Not sure if I want to risk it. Smiley sad

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  • M
    Legend June 2019
    Melle ·
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    Yea that makes a lot of sense :/ did you already pay her anything too? And have a contract with her? Can you easily just cancel her services?
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  • Sharon
    Super September 2021
    Sharon ·
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    If you can get out of your contract with her I'd do it. It sounds like she's adding more stress to your life when you're literally paying her to take away a lot of the stress. She doesn't sound like she's worth the money or aggravation. Does your venue have a DOC or can you ask a good friend to help out day of?
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  • Melissa
    VIP October 2018
    Melissa ·
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    This exactly.

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  • earias
    Champion December 2017
    earias ·
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    If you can't get out of contract with her or risk losing too much money, then schedule a meeting with her and share with her what you wrote here. Those are very valid reasons to be disappointed in her and they provide actual examples. Keep it business-like and leave emotion out of it. But sometimes, just calling a person out on their unprofessional behavior does the trick. I actually had to do this with the venue coordinator and I got married at a 5-star hotel. But unfortunately, this venue coordinator was the 3rd I had in the year leading up to my wedding and she was very unorganized and didn't take notes. I gave her some leeway 2 months before my wedding because I figured she needed time to come up to speed. But when it was 1 month before my wedding and we were going over the same things we had discussed a month prior (because she didn't take notes), I very firmly and directly told her my expectations and how she failed to meet them. I think she was shocked someone actually called her out and her attitude quickly changed. She was very organized after that and I had no more problems with her. I think some people will treat you badly until you speak up for yourself.

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  • Gen
    Champion June 2019
    Gen ·
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    Can you get out of your contract with her? Seems like she isn’t someone I would want there!
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