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Kaley
Just Said Yes September 2022

How to Turn Down Wedding Vendors?

Kaley, on August 3, 2021 at 3:33 PM Posted in Planning 0 9
I am starting to really get into the planning part of wedding planning. We’ve gotten information from several vendors and have shopped around to compare pricing and packages of different vendors. We have made a couple of decisions, but I’m struggling on how to respond to the vendors we are not using. I don’t want to ghost or ignore those vendors but I am struggling with a polite/professional way to let them know we have decided to go with another vendor or company for our days any help is appreciated!

9 Comments

Latest activity by Melissa, on August 4, 2021 at 3:11 PM
  • Jessi
    Super October 2022
    Jessi ·
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    I just sent out a quick email to each thanking them for their time but saying that we decided to go with another vendor because... Most reasons were super simple like "they were closer to our venue" and everyone but one officiant was super cool with it. That guy sent me multiple emails months after ghosting me originally telling me what I better have the officiant I picked do or they wouldn't be worth having and my day would be ruined. Very glad I didn't pick him!

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  • Lisa
    Rockstar July 2022
    Lisa ·
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    You could respond to them with something along the lines of, "We appreciate all of the info that you have provided us! We really liked your work, but we have decided to go with a different vendor that fits more with what we were looking for. Thank you for your time."

    You don't owe any kind of lengthy explanation or any additional info. Most companies definitely understand that they won't book every person who asks them for info, and they'll likely appreciate that you at least let them know you are not planning to book them instead of leaving them wondering whether or not you're still interested.
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  • A
    Super December 2020
    Anais ·
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    You really don’t have to go into many details. Just say “Thank you for all the information. At this time, we have decided to go with a different vendor. We wish you the best.”
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  • Sara
    Dedicated September 2021
    Sara ·
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    The wedding industry is a business and nothing else. These vendors are so used to turn downs. I understand though as I am not the type to let others down and I felt I was doing that when booking our own vendors and weeding out the ones we decided not to go with lol

    We simply thanked them for their time and complimented them on their service/style but let them know that we had chosen someone that fits exactly to our needs/vision. Wished them luck and carried on Smiley smile

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  • mrswinteriscoming
    VIP December 2021
    mrswinteriscoming ·
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    It is definitely preferable to inform your vendors that you will not be using their services as this allows them to essentially take your name off their lists and make your wedding date available for someone else (in addition to sparing them any hassle in chasing you up).

    Something short and sweet will do.

    My general go to response was "On this occasion, we have decided to use the services of another vendor, though we sincerely appreciate your time and assistance up to date and wish you all the best with other endeavours".

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  • Kari
    Master May 2020
    Kari ·
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    You simply thank them for the information they have provided you but let them know you selected another vendor that was a better fit.

    Professional vendors want to work with couples that are a good fit - it goes two ways. They are not so desperate for work that they want contracts from clients who aren't going to be satisfied with the services they provide. Pro wedding vendors want you to pick the vendor that is best for you, even if its not them.

    You should definitely let potential vendors know when you have decided to go in a different direction. Ghosting is not helpful and not respectful of their time.

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  • Samantha
    Expert December 2021
    Samantha ·
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    Keep it short and sweet. "We appreciate the information you provided for us but we have decided to hire a different vendor for our wedding. Thank you for your time".
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  • S
    Super September 2022
    Sarah ·
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    Just like others have said, I've been saying "Thank you for your information, it was lovely chatting with you. We have decided on another vendor for our wedding. Thank you." They're pretty used to this, most people are talking to multiple vendors at once. A few of them reached back and said "Thank you, good luck with your wedding!" I even had one photographer, that I LOVED but couldn't afford, politely ask for any reasoning to better improve himself and his business. He was super nice about it and I was glad he asked! Because now he knows what other competition is like out there! They're all super understanding.

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  • Melissa
    Dedicated October 2023
    Melissa ·
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    What I say is, "Thank you for taking the time to send me a quote/tell me of your services/ reach out to me, but we have chosen another vendor. Thank you for your time and energy, you are appreciated."

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