I'm trying to figure out how to reach out and talk to the DJ/photobooth company before posting a review. We had an unfortunate experience, general inattentiveness to details that came into play for announcements and such, but also mic batteries dying in the middle of speeches and not having a functioning back up, not being prepared to announce the grand march, announcing that dinner was beginning 30 minutes late (and only because the caterer came and found me to ask if the timeline had changed). We sent music we really wanted to have played in advance to the company, but we had to request 3 different times that he play it before he admitted he didn't know what songs to play. The photobooth attendant also sat in the back on his phone and only helped every couple times people came in.
I know in the big scheme of things these are by no means the end of the world, they didn't ruin the night or anything. We still had an amazing time and are so excited to be married, but we feel like they did not put in the effort that their reviews and communications with us indicated they would.
Hoping someone can give me advice on how to start a conversation with the vendor so I don't blindside them with a poor review.
Thank you in advance!
