Hello!
I thought I'd ask here for some advices if anyone had a similar issue as I'm having..
Also thought to share so that no one will encounter this problem.
It is very stressful and no one needs it..
I just had my wedding last week, and I had a room block (20 rooms) with Wyndham Bayside.
However, three months prior to the event, I asked if they could release 10 rooms due to family medical emergency. They released them and told me I'm still accountable for those rooms unless the hotel reaches 100% occupancy on the night of the event. They said we can only talk about the issue after the day of the event.
The occupancy turned out to be 98%, and they are charging me for the full attrition which is $2,100. Has anyone been charged for the attrition without reduction? Is it ethical business act for them not to give me any reduction?? I understand it was a contract, but we released the rooms three months ago...
Any advice is appreciated :'(