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Sos0033
VIP September 2017

Hate my photos

Sos0033, on November 6, 2017 at 9:10 AM

Posted in Etiquette and Advice 52

Knowing photography was really important, we shelled out a lot of money for what we thought were good photographers. They had great reviews everywhere and we loved the samples of their work. Everyone told me not to send them a shot list unless we had a very specific photo we wanted. The...

Knowing photography was really important, we shelled out a lot of money for what we thought were good photographers. They had great reviews everywhere and we loved the samples of their work. Everyone told me not to send them a shot list unless we had a very specific photo we wanted. The photographers also told us they would take care of arranging the standard bridal party/parents/siblings photos etc. Their specialty is capturing candid moments by being non-intrusive on the wedding day. Unfortunately, they were TOO non-intrusive. I know it's not the photographer's job to tell me what side is my good side or how to smile, but I at least thought they would tell me when someone's eyes are

completely closed in a photo. I was absolutely crushed when we got our photos back. Continued in comments...

52 Comments

  • TXBride
    Expert September 2017
    TXBride ·
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    I would definitely raise your concerns. I like the idea of a 1 year anniversary shoot.

    When I first saw our engagement pic sneak peek I hated them. I was on steroids and had gained some weight and was too pale, I thought. Then I remembered to chill the eff out and be kind to myself. If you're attaching self-loathing to the photos it's different, and will affect how you see them.

    But from what you've shown so far, it looks like that's not so much the case and they really could have done much better than a cropped bridal and some weird shadows. Discuss your concerns with them.

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  • LusineK
    Dedicated April 2018
    LusineK ·
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    I'm so sorry Smiley sad You look absolutely stunning though.

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  • Mrs. DeNigris
    VIP October 2017
    Mrs. DeNigris ·
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    Reading this post made my stomach turn...we are supposed to get our photos back tomorrow and this is my worst fear. I have no advice, but I can validate that your expectations were NOT too high. This is not the work of a $4k photographer. Your bouquet is half cut off in that first picture...come on now!

    I'm so sorry you're going through this. No, it doesn't make you any less married, but photos are the only thing you have left from the day (besides your husband) and I would be so disappointed if I wasn't happy with them.

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  • KarenO
    Master June 2018
    KarenO ·
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    I'm so sorry. I hope you can get some of your money back or set up another shoot. I know there's nothing that can replace the day-of stuff though.

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  • plangalCG
    VIP May 2018
    plangalCG ·
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    I would definitely first reach out and express your disappointment. See what they say. I'm so sorry for you.

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  • Kaye
    VIP October 2018
    Kaye ·
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    Oh no! I am so sorry.

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  • Jay Farrell
    Jay Farrell ·
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    I will agree for 4k, their work doesn't back it up...and perhaps they got lazy and their style is all over the map and nondescript. This is why I tell couples to always consider style of work and experience you'll have before choosing. I don't think your expectations are lofty per se, but more rather the way you were picking yourself apart. It sounds like you needed a photographer with a stronger voice with directing, or journalist with better attention to detail. The better ones don't do every style. It;s better to be great at one. Do you feel they delivered too many and the better ones got watered down? How many did they deliver and what percentage would you say is rubbish? Or can anything stand better post work? My offer stands to look through a gallery for you.

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  • Katie M.
    Devoted June 2019
    Katie M. ·
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    I would certainly bring it to their attention. I am sorry to hear it how awful it went. I'm sure you are very disappointed and rightfully so. Do you at least have some pictures taken by some friends and family?

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  • Harleybeachbride
    Master May 2017
    Harleybeachbride ·
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    @Sos0033- I can completely relate, as we had maaaajor issues with our photographer. Long story short, we ended up taking her to small claims court (after she dismissed our initial expression of dissatisfaction and request of a reasonable refund) the court ruled heavily in our favor, awarding us 85% of the total we paid. It was not a pleasant experience, especially connected to our special day, but I'm glad we stood up for ourselves and saw it thru to the end. If you know in your heart you did not get the service you were promised and paid for, at least speak up to see if they might make it right in some way. Our situations are different and you seem to have hired nice people so they'll likely hear you out and care....that was not our experience unfortunately. Congratulations on your marriage you looked beautiful. :+)

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  • Leeann
    Super August 2017
    Leeann ·
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    The photos you've posted aren't terrible. Definitely not in the $4k range, but they look like photographers in the $2k and less range. You look beautiful and the pic of you an your husband doesn't look like his eyes are closed.

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  • Cori
    Savvy October 2018
    Cori ·
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    I would definitely contact them. If they're all as bad as you said, then they owe you some money back period! They may have been nice but they were obviously very deceiving with their advertising, because when that's how you make a living you v don't make mistakes as simple as these.

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  • Paul S Robinson
    Paul S Robinson ·
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    I cannot fully judge the quality of your wedding photos @Sos0033 from what you have posted. To me they look like rookie level images. You have a valid reason to be upset. While I wouldn't advocate you writing a bad review of a fellow photographer you should know that weddingwire does not allow the removal of bad reviews. What they do allow if for the photographer to have the opportunity to respond to a bad review.

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