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Tara
Devoted August 2020

Guest List on App

Tara, on August 18, 2019 at 5:46 PM Posted in Account Support 0 6
I just spent hours uploading our guest list and adding family members, etc.. It seems to not be working properly. When I try to test the RSVP people are missing, including plus ones! Any suggestions? It is also not updating the number of total guest accordingly.

6 Comments

Latest activity by Tara, on September 8, 2019 at 2:07 PM
  • CourtneyBrittain
    Master August 2019
    CourtneyBrittain ·
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    I would send a message to Customer support

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  • Tara
    Devoted August 2020
    Tara ·
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    Thank you! I will do that. The only way I’ve gotten the plus ones to work is with a brand new entry. I’m afraid I might have to reload the list.
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  • Clíodhna
    WeddingWire Administrator January 2030
    Clíodhna ·
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    Hey Tara! Did you reach out to customer support and get this resolved?

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  • Tara
    Devoted August 2020
    Tara ·
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    This has been resolved. Thank you
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  • Stephanie
    Just Said Yes November 2019
    Stephanie ·
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    I am having this issue also. How was this resolved??
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  • Tara
    Devoted August 2020
    Tara ·
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    I resolved mine by deleting and re-uploading the entire list! It was a pain, but I got it done before the support team got to me. I like it much better now!! It’s so handy.
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