Ghosted by a vendor?!

Has anyone ever experienced this?
2 weeks ago my fiancé and I met with a decor rental vendor in our town. It’s just one lady who runs it and she has a huge shop full of stuff. We picked everything out and I was happy upon leaving. She said she would have our quote within the week to my email.

Fast forward to last week, I didn’t hear from her. I thought okay, people get busy. So I texted her at the end of the week and again didn’t hear back. Now we have come to the end of another week. I messaged her on FB and she read my message and didn’t reply. At this point I’m really frustrated because she rushed me in making an appointment with her by claiming my wedding takes place in a busy wedding time for her and now I’m feeling ignored. Our appointment went really well and she said I was the easiest bride she had ever worked with so I don’t think she’s ignoring me due to that type of reason.
At this point, I’m hesitant to give her my business (if she even gets back to me at all) which makes me disappointed because I loved the decor I picked out. 2 weeks of non responsiveness seems extremely unprofessional to me. Thoughts?