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Allie
Master August 2019

Ghosted after deposits

Allie, on November 20, 2018 at 11:28 AM

Posted in Planning 23

Hi everyone! I finally put a deposit down on a venue last week. The owner/coordinator was super helpful and quick to get back with me about questions before putting down the deposit, but now that I want to discuss actual details, she's not as responsive. I feel bad because I feel like I'm bugging...

Hi everyone! I finally put a deposit down on a venue last week. The owner/coordinator was super helpful and quick to get back with me about questions before putting down the deposit, but now that I want to discuss actual details, she's not as responsive. I feel bad because I feel like I'm bugging her, but I need to know if I'll have room in the venue to hire a piano player, if she has specific vendors, planning the menu, etc. Anyone had this happen?

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23 Comments

  • E
    Dedicated April 2019
    Emily ·
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    This is happening to me as well. When were considering booking them they went over the moon for us. Touring multiple times, answering ever email in minutes. As soon as we paid our deposit everything changed. Its been three months since we booked it and it is so hard to schedule a tour, or just to get a simple email response. It takes 2-3 days just to get a standard email reply. Once I brought up my dissatisfaction with them and how i was being treated it got a little bit better. I would just try to reach common ground and be paitent but also be assertive. Afterall, you are paying tons of money for a venue they should at least be cooperative
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  • Allie
    Master August 2019
    Allie ·
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    She finally got back to me this week and we set up a time to meet and plan everything in person. Yay! Also set up my hair trial for the same day so I'm super pumped. Finally feels like I'm getting things done. Double digits!!!

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  • Allie
    Master August 2019
    Allie ·
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    UPDATE: The venue recently got a few new reviews which were highly disturbing. One of them being this issue along with many others. I've already paid half the fee for the venue. I'm debating bumping down to just a ceremony package and having the reception somewhere else. Thoughts??

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