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Just Said Yes May 2020

Domain Name Help!

Jasmine, on February 13, 2020 at 3:47 PM Posted in Account Support 0 2

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Hi! I had deleted my weddirewire account, well deactivated it. Is there a way, I can still use my custom domain name? WW said they cannot release it at the moment which I think is unfair because I paid for the custom domain name. Any ideas on what to do?

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Latest activity by WeddingWire Support Team, on March 5, 2020 at 2:41 PM

Super September 2026
Laura · on February 13, 2020 at 6:11 PM
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It's theirs. They purchased it on your behalf. So they can't release it.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on March 5, 2020 at 2:41 PM
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Hi Jasmine! Custom domains are purchased by WeddingWire on behalf of our users so we are currently unable to release domains. We are looking to possibly update this process in the future and I will make sure your feedback is shared with our Development Team!
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