Did you get anything you were unhappy with refunded?

I would assume you’d be able to receive some type of compensation. Even if it’s not a full refund maybe 75%. It’s just hard because often times some business aren’t willing to take a loss. But it doesn’t hurt to ask.

View Quoted Comment They refused to refund me anything 😭. The owner really doesn’t care after you’ve made your purchase….

View Quoted Comment Oh no! Can you dispute it with your bank?

View Quoted Comment Unfortunately not :/ my bank said since I took it I can’t dispute it. But I mean I felt like I had no choice because my wedding was Saturday and I got it late Thursday right before. So since I took it out of the store they wouldn’t promise the purchase protection or anything… but I mean I couldn’t just say no and not take the dress when my wedding was SO close

I would definitely report them to the better business bureau. As far as getting compensation Im not really sure that there is much you can do.

View Quoted Comment Oh wow. That’s unfortunate because it doesn’t seem like anything can be done. It sucks though, bc you’d think they would do something for you. So sorry you had to experience that.

That’s horrible. What did you end up doing for a dress?


I haven’t had any trouble yet and am getting married in 10 days. I’ve seen many brides on here not receiving their photos for months after they are due and wonder what the end results were.

View Quoted Comment I just wore it because it couldn’t be fixed in such a short amount of time. It sucked because they also didn’t measure properly and had it too high so I was still tripping all over the place. But if it was any shorter since they did the alterations wrong they would have cut off the entire bottom of my dress. I was told they would pull it up at the waist so I wouldn’t lose the design, they even pinned it for me to see but I mean it’s pretty clear that I could have just cut them with scissors by myself with the way they did it 🙄. Just happy the designer was helpful!
My professional photos turned out fine because my photographer would wrap my train around to hide the front, but there were some really awkward looking shots to me that he couldn’t control. Also for some individual pics with my bridesmaids he just cur out the bottom completely

View Quoted Comment I remember seeing your original post with the jagged cuts now that I see these pics.
Good for you for going on with the show, so to speak.
Your photographer is a genius. It is a beautiful dress and you rocked it anyway. 💜

View Quoted Comment Thank you! Yes he was great at hiding the hem in a photo like this one

But ugh it’s the clear jagged cuts in these photos that bug me to death! I’m sure I just notice it a lot more since I’m looking at myself, but nothing can be changed now🤷🏻‍♀️. Just happy I was able to do a little something about it with the designer and store!

I’m so sorry to hear you had to go through that. If it makes you feel any better I would never have noticed anything with the front hem if you hadn’t pointed it out. You were a gorgeous bride. Congratulations 🥰


Maybe you can ask for a refund on alterations instead of the dress? Or dispute the alteration charges with your bank?

There were some items i got refunded or partially refunded but it wasn't a huge deal - like boutonnieres, etc. i ordered like 6 corsages and 8 boutonnieres for instance and they gave me the wrong amount of each so stuff like that.