DB Alterations Scam

Call their customer service line. Seriously, they're really helpful, and if you tell them what's going on, they WILL contact the store and get things straightened out for you. Raise heck and you'll likely get somewhere, and get the $65 dropped too. There was one lady who even got most of her alterations covered as well, due to the inconvenience and having to go through so much crap.

Def call the corporate office.

Thanks for posting this, I'm going to do my best to get my alterations done somewhere else.

After the experience i had with them adding shit on to my dress purchase that i didnt even ask for, i am not doing alterations with them. I'll go to the mom&pop shop for it.

That sucks. They were very nice and helpful to me. Keep in mind each store is different - you just had a bad store, it seems.

Thanks ladies. I'll call Tom and see what the corporate office says. It makes no sense that a dress purchase bigger is smaller than the initial one tried. Hopefully they can see this issue and reason with the store.

Well this is good to know. I just made my alterations appointment with them.

Shit, I'm getting my dress from them and now I'm wondering if I shouldn't have them alter it!

They actually tried to get my a size larger too! I know my measurements asked to see the sizing chart for my dress. Now all I have to pay for is a bustle and a hem. I'm no sure if I should go to DB or another seamstress?

You definitely need to contact corporate, they will help you. i've heard of them giving brides a couple hundred dollars of david's bridal gift cards (that can be used on alterations, invitations/thank you's, etc) especially if the bride is nice or emotional enough. also, stay in touch with your stores manager and let her know you've also contacted corporate, but would rather hopefully settle the issue in store. she will want to resolve the issue before her managers and district managers find out. good luck after working there, i would never recommend anyone get alterations there.

Thank you ladies. I'll be updating you all of the phone convo with corporate.

I'm getting mine altered there next month, ya'll are making me nervous!!!