I need advice on what I should do about Day of Coordinator.
We booked her back in January and she works at our venue. Essentially what started to happen was when we had a question we wouldn't hear back from her for weeks. We would reach out via email and even call the venue to no avail. (they are only open on tuesdays and thursdays)
About a week ago we finally go to the venue to speak with someone working and it turns out she is going back to school and our wedding has been reassigned to someone else. Now we are a bit concerned about this because things are already seeming like the things agreed upon and advertised are not the same in regards to the day of the wedding.
This is what our original lady sent us and we had went over:
Day of Your Wedding
-We will communicate with vendors and check in with them if they are late-We set up all of your decor
-We will place centerpieces and signage
-We will place placecards and table numbers and check for accuracy
-We will ensure that the bartender has the bar menu correct
-Any additional pertinent details will be executed
What the problem seems to be mainly around is someone to set up our rented table linens, table settings and glassware on the guest tables. I spoke with the new day of coordinator and she now says that her staff wont do those things. We have a meeting with the owner of the venue tomorrow for our 30 day out meeting who has been super helpful and sorry for not letting us know about the reassignment.
Am I rightfully confused by this? What would you consider to be "Any additional pertinent details will be executed"?
