David's Bridal Vent Booo :(

I ordered my bridesmaid dress for my brother's wedding (in September) two weeks ago as well (on the 15th). We were also quoted that would come in in March. I got the call on Friday saying that it was in and that they wanted me to pick it up "this weekend." I live about 300 miles away from the store that I ordered it from, however my FSIL was planning on picking it up for me when it came in anyway. They did offer to ship it to me at no additional cost though as well. They definitely shouldn't have been so rude about it to your BM though. That is indeed poor customer service.

They always over estimate time - I bought my wedding dress the last week of January and was told it would be in sometime in May (had to be special ordered), and when I went in early March to make sure everything was on schedule, the dress had already been in for two weeks.

They did the same thing to my sister said it was gonna take like 8 mths and it took like maybe 2 lol

Hmmm...I ordered my dress in November, wonder if I should call and "check in"?

I ordered my dress from DB on December 4th and they told me it would be in by Feb 15th. I got a call a week and a half later saying that it was in. Same thing with all my BMs - they were told their dresses would take about 8 weeks but they all came in within 3 weeks of ordering. I know that part of DB's policy is that they will only hold dresses for 14 days. In fact, they made me sign something when I ordered my dress acknowledging that I needed to pick it up within 14 days of it coming in. I definitely don't think it's OK that they were rude to your BM about it but I can understand why they need people to pick up their dresses within a certain timeframe. With as quickly as their dresses arrive, they probably get a lot of people taking their time picking them up.

I think mine girls dresses were the only ones that took about the full 8 weeks. I've gotten an email every time a dress has come in. I'm waiting one one more dress. They were discontinuing the color and all the dresses had to be ordered by December 4th.

My bridesmaids were told that their dresses would take 8 weeks to come in, but they both came in about 2 weeks. I didn't have that negative experience with them but I would talk to a manager in your case.

Wow. Did you pay for them already or put a deposit down?

Yes, they do want you to pick everything up very soon. Mine all came in early too. Davids bridal told me anyone can pick up anything. So see if another one of your bridesmaids can go pick up her dress.

Jen H. Wedding dresses take much much longer than the bridesmaid dresses

My consultant told me that she overestimates arrival dates to help girls in their planning. She also informed me that sometimes when your order your information goes in a cue and blah blah blah. So i guess the overestimations are just to make sure there are less of those 'it didnt come in intime' horror stories, or ' they didnt have it a week before the event' Lol

They tell you that so if there is any issues with shipping it wont be a big deal David's only takes up to a month to get BM dresses in...but that was Very rude and i would call and talk to someone about that since they are supposed to call and tell you when its in and you only have so long to pick the dress up

I dont like Davids bridal at all. Nothing about it.

Remember that and put it on your review!

I would be so pissed of if they called me or 1 of my BM's & were rude like that!!!

1st of all, they told you March, I dont care that its their policy to be picked up within 14 days of coming in, then they shouldnt tell you March!! If they told you March, then personally I think you have until March to pick up your dress & they need to keep it!!! I also understand they over estimate on shipping, & I guess its better then getting the dress later then promised, but they should not call & be so rude!!! I would call the Headquarters of DB & yell at them!! Hey, want me to do it?? I am a pro now at yelling at everyone at headquarters LOL People at work enjoy me on the phone, they listen now to all my conversations LOL ...

but anyway, seriously, call & complaint big time!! thats rude & I think you should have until March to pick it up if thats when they quote you.. what if you are traveling?? what if you dont live near the store & live 500 miles away & wont be there until March?? GOod Luck

My dress had to be special ordered and I bought it in July and had it back in 3 weeks when they told me I would have it back in October.But my BM dresses took 2 months to come in and my MOH got a call too from davids bridal to and they were rude to her too.

Yeah, it just bothered me that they were like that on the first call to her. It was not like they had been calling for a week or something. I could understand if she had been contacted a number of times, but that was not the case. My BM does not need the extra stress on top of dealing with twin baby girls Here are here girls How could you be rude to someone like this! These are the hats I bought them for christmas!

The same thing happened to me with my wedding dress..I ordered like the second week in june and it was supposed to come back in september..but it was here in like two weeks...they were nice in the store here but sometimes you would get a rude response if it wasn't that same person...I would talk to the store manager definately thought

I had a similar experiance with a head piece that I had ordered. They told me a time frame of when it would be in, I had not heard from them that it was in, so I called, they told me that it had been in store for almost 2 weeks!!! I had heard NOTHING from them. Funny thing is, like 3 days after I called them to check on my order, a very nice young lady called and left a message on my phone stating that they had just recieved the head piece that I had ordered and that they could hold it for me for up to 5 days!