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Dedicated November 2020

David’s Bridal Alterations Fiasco/experience

__, on November 5, 2020 at 8:26 PM Posted in Wedding Attire 0 12
Okay, so before I start, I realize my part & the mistake I made, so there’s that. Also might be long and will have lots of photos! Anyway, I had originally gone in late August for my first fitting and asked for two things aside from what the dress needed. First, was that the lace appliqués from the bottom of the dress be moved up and not just chopped. I’m 5’0 so I knew a lot of length would need to come off, but I really wanted these appliqués salvaged and moved.
David’s Bridal Alterations Fiasco/experience 1Here’s a pic on the website of what the appliqués look like. The lady said she couldn’t do it cause it would take too long. I told her my wedding wasn’t until late November and so she then said okay she would do it. I asked a couple times to be sure we were on the same page.
Next, I asked for the two bottom layers have no train, and that the tulle top layer have a small train.David’s Bridal Alterations Fiasco/experience 2
This was how it was pinned at the first fitting. I hope you can see that the tulle layer was supposed to be obviously longer. I go today to pick up my dress and the first and only thing that caught my eye was this:David’s Bridal Alterations Fiasco/experience 3
My lace appliqués were chopped. So I bring it up right away because I’m panicking and having a should I cry now or later moment. This looks awful, just like I thought it would. And the woman who I think was the manager said they don’t move appliqués up because it can make holes in the tulle. Okay, fine, but that wasn’t what I was told and this looks janky. It’s also too long. I am very focused on these two things and I think understandably so. The lady then suggests creating a hem seam or whatever she called it so I’m mulling this over and decide to do it. So I return and the dress looks like this and is not as long:David’s Bridal Alterations Fiasco/experience 4
It’s not what I imagined, but Was a lot better than what was there first! So I’m focused on this and keep thinking something is wrong with the back, but I can’t put my finger on it.David’s Bridal Alterations Fiasco/experience 5
I feel like the dress might still be a teensy bit too long, but the woman insists I just need to stand up straighter and kick walk. I’m not a fancy dress aficionado, so okay, I take her advice. I take the dress home. Continue to be bothered by the back of the dress, but not knowing why. I look at pics from the first fitting and realize very quickly the back of the dress is not what I asked for. That’s what was bothering me.David’s Bridal Alterations Fiasco/experience 6The two layers under the tulle are almost as long as the tulle. Not what I asked for and I was so focused on everything else that I didn’t even notice it was different. The black line I drew is around where I had originally had asked for them to cut it. So I call as soon as I realize this is going to continue to bother me and I am calling the same day as my appointment was. They said I can come back and pay another $75 to fix it. I am torn on this because, yes I took the dress home and signed off on it, but I had been so focused on the jarring jagged cut of my precious appliqués and the fact that I couldn’t walk in the dress that I forgot what I had originally asked for back in August. They didn’t do what I had asked for originally, so I would hope they would take that as their bad. I also think instead of telling me how I should stand and walk in my dress they should have listened to my concerns of the length. I want to be able to just walk normally in my dress. Now I’m debating if I should go back to see them and keep my appointment and pay extra or take a gamble and go somewhere else.
I thought I should share my experience because everyone was very nice there, but I didn’t really get anything that I had originally asked for and am frustrated that now I have to pay more to do so.
Also, please note I didn’t go bridezilla or even raise my voice about anything and was very weirdly calm about things even though I was freaking out and had a ton of anxiety inside.

12 Comments

Latest activity by Judith, on November 8, 2020 at 6:00 AM
  • Dallas
    Devoted November 2020
    Dallas ·
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    I absolute hate all of this for you. I didn’t buy my dress from DB, however my dress the first alterations place did the same thing and pretty much just butchered it. I STILL had to pay even though everything was wrong, took it to a second alterations place and LUCKILY got my dress back last week (my wedding is This Saturday) so I cut it close with timing due to the first fiasco.


    Honestly, if the train bothers you that bad and you would like to get it fixed/shorter, I would suggest you take it to get it worked on and consider other options first. Maybe call around and make sure they can get it done in time before going back to DB. That’s just my personal opinion. I think the dress looks beautiful on you, and it’s a gorgeous dress no matter which route you take!
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  • _
    Dedicated November 2020
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    Thanks for your kindness and support, Dallas! Yeah with DB you pay before the alterations even get done which is crazy to me because what if they mess it up? I’m sorry that happened to you Smiley sad It’s the worst cause your wedding dress is an investment and has all this meaning and you would hope people would treat it the same way you would. Congrats on your upcoming wedding! I’m also cutting it a bit close cause my wedding is the 25th lol.
    I’ve already started looking on google for the best alterations shop in my town. So I’ll make some calls tomorrow and see what can be done. Otherwise I have an appointment on Tuesday with DB that I can keep or cancel.
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  • Michelle
    Master April 2021
    Michelle ·
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    I agree- keep the DB appointment as a have up & definitely call around.
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  • _
    Dedicated November 2020
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    Thanks, Michelle! I’m definitely going to be doing this!
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  • Mrs. Spring
    Master April 2021
    Mrs. Spring ·
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    Yes, look at other options but keep the appointment
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  • Erin
    Expert May 2021
    Erin ·
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    I STRONGLY SUGGEST you and EVERY bride moving forward writes down on paper and bring it with you when you go for alterations exactly what you want done so you dont forget something in the moment due to another issue... i have read about this and seen it on “say yes to the dress” FAR TOO MANY TIMES !!!
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  • A
    Super February 2020
    Andrea ·
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    I had a terrible DB experience with my alterations too. Spent 500$, same price as the dress. I had to go somewhere else a week before the wedding because they completely messed it up. I was so mortified and stressed, had a giant zit on my wedding day too. UGH
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  • _
    Dedicated November 2020
    __ ·
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    Omg I’m so sorry! That is awful! I thought I got away with a steal cause I paid like $260 or something like that for the original alterations, but I didn’t get the two main things I thought I was paying for and now they want to charge me $75 more to get it...so disappointing
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  • _
    Dedicated November 2020
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    This is a great idea! I wish I had done that from the beginning! I’ll definitely warn other brides to do this. I’m going to explain myself if I do end up keeping that appointment and see if they’ll drop the $75 charge. Either way I’ll update everyone.
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  • Annika
    Expert November 2020
    Annika ·
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    Ugh i am so sorry!! I was very lucky with my DB alterations experience EXCEPT that the sales lady told me they could take fabric off and make sleeves and then they couldn't...but anyways, I would definitely keep fighting for what you want! Don't let them bully you!

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  • Kiara
    VIP August 2021
    Kiara ·
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    Wow DB know how to mess up alterations it looks like

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  • J
    Master 0000
    Judith ·
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    They obviously did not have a clue what they should be doing. Lace or embroidery or beadwork shaped at the hem is never cut off and hemmed from the bottom of the dress.
    Except for the zipper, and the lace from the top that carries top to bottom, this dress was made in u its. Either you cut it at the waist, lift and re- attach the skirt with several inches taken out of the skirt top and then the bottom layers end at the desired "post hemming" just above the floor, with the bottom points never touched, and a thin beaded or crystal belt at the place the dress was cut, OR you do not do it at all. You do not sell someone a dress that you cannot alter to fit.
    They should have had the knowledge to tell you the correct way to do it. David's should pay you for the dress. If they say you insisted they cut, you should say if they had known the right way to do a dress like this, you would never have proposed cutting It started with them, the supposed experts, being clueless. The cut from the middle choice is also done for hemming multilayered skirts, cut and raise all layers together, for one 25-45" waist seam, rather than hem the edges of 4-6 over 100 " edges. ut David's is known for figuring hours and hours of hemming labor time, and charging for it, even when it is taken to alterations, cut into units, and done in 1/4 the time. They never refund the unneeded extra 3 hours. Some David's know what they are doing. Yours clearly has no idea. Make them pay or give you another dress.
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