Here’s a pic on the website of what the appliqués look like. The lady said she couldn’t do it cause it would take too long. I told her my wedding wasn’t until late November and so she then said okay she would do it. I asked a couple times to be sure we were on the same page. Next, I asked for the two bottom layers have no train, and that the tulle top layer have a small train.

This was how it was pinned at the first fitting. I hope you can see that the tulle layer was supposed to be obviously longer. I go today to pick up my dress and the first and only thing that caught my eye was this:

My lace appliqués were chopped. So I bring it up right away because I’m panicking and having a should I cry now or later moment. This looks awful, just like I thought it would. And the woman who I think was the manager said they don’t move appliqués up because it can make holes in the tulle. Okay, fine, but that wasn’t what I was told and this looks janky. It’s also too long. I am very focused on these two things and I think understandably so. The lady then suggests creating a hem seam or whatever she called it so I’m mulling this over and decide to do it. So I return and the dress looks like this and is not as long:

It’s not what I imagined, but Was a lot better than what was there first! So I’m focused on this and keep thinking something is wrong with the back, but I can’t put my finger on it.

I feel like the dress might still be a teensy bit too long, but the woman insists I just need to stand up straighter and kick walk. I’m not a fancy dress aficionado, so okay, I take her advice. I take the dress home. Continue to be bothered by the back of the dress, but not knowing why. I look at pics from the first fitting and realize very quickly the back of the dress is not what I asked for. That’s what was bothering me.
The two layers under the tulle are almost as long as the tulle. Not what I asked for and I was so focused on everything else that I didn’t even notice it was different. The black line I drew is around where I had originally had asked for them to cut it. So I call as soon as I realize this is going to continue to bother me and I am calling the same day as my appointment was. They said I can come back and pay another $75 to fix it. I am torn on this because, yes I took the dress home and signed off on it, but I had been so focused on the jarring jagged cut of my precious appliqués and the fact that I couldn’t walk in the dress that I forgot what I had originally asked for back in August. They didn’t do what I had asked for originally, so I would hope they would take that as their bad. I also think instead of telling me how I should stand and walk in my dress they should have listened to my concerns of the length. I want to be able to just walk normally in my dress. Now I’m debating if I should go back to see them and keep my appointment and pay extra or take a gamble and go somewhere else.I thought I should share my experience because everyone was very nice there, but I didn’t really get anything that I had originally asked for and am frustrated that now I have to pay more to do so.
Also, please note I didn’t go bridezilla or even raise my voice about anything and was very weirdly calm about things even though I was freaking out and had a ton of anxiety inside.