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Just Said Yes August 2020

Coronavirus cancellation- how to communicate?

Simone, on April 16, 2020 at 2:37 PM Posted in Etiquette and Advice 0 4
My fiancé and I both work in industries that are going to be heavily affected by this shutdown in the months and years to come, and it’s become clear that our jobs are in jeopardy not just now but in the future, due to downsizing etc. We have a wedding planned for August 15 that we have decided to cancel, not postpone, because we don’t want to commit the money to something frivolous, given our circumstances.


I’ve already sent the save the dates and I know a few guests have already bought plane tickets. What is the best way to communicate the cancellation to these guests? I do not want to spend any additional money on something printed for obvious reasons. An email? A phone call to each of them (only about 30 households invited). We talked about offering to pay back their plane tickets in return for them giving the vouchers to us, but that seems kind of tacky. On the other hand, we also really cannot afford to pay back the plane tickets. I’m at a loss and the stress of it all is getting to be unbearable.

4 Comments

Latest activity by Amy, on April 17, 2020 at 12:53 PM
  • M
    Legend June 2019
    Melle ·
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    If you can do a mass email that would be great and to those that aren't as technologically savvy, then a phone call.

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  • Samantha
    VIP October 2020
    Samantha ·
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    If there are only 30 households invited, I would just call. That's only 15 calls a piece. You can knock it out pretty quickly. It's a shame that people have booked their flights already, but they'll understand, I'm sure. I wouldn't be worried about the exchange of vouchers seeming tacky if that's the route you want to go, but if you can't afford that then it really is okay. Your guests are your guests because they're the people in your life who support you the most. They will continue to support you now.

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  • Fmv
    Super October 2020
    Fmv ·
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    I personally would just make the phone calls, its personal and seems nicer
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  • Amy
    WeddingWire Administrator August 2013
    Amy ·
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    Hi Simone,

    I'm so sorry that you're facing the possibility of a lay-off on top of cancelling your wedding. As long as you're feeling good (as best you can under the circumstances) about the decision in terms of your future / long-term financial health, maybe you can find some comfort in it.

    I agree with PP that phone calls seem appropriate in this case. For the people who have booked travel, I think you have a couple of options. My two main thoughts:

    1) If it's only a few families/friends, could they still visit you if they want to make the trip? Assuming social distancing recommendations are relaxed by then and it's safe to travel, I wonder if you could host a couple of casual gatherings over your original wedding weekend. Grilling at home with close family/friends might be a lot cheaper than reimbursing all the airfare.

    2) If you can't afford to reimburse the airfare, then I'm not sure I'd recommend offering that solution. FWIW - I've heard many airlines are accommodating cancellations with vouchers as you said. By now, I expect that major airlines and other travel related companies (hotels, Airbnb, etc.) have created a policy for refunds or credits due to COVID-19. While people have already spent the money, they eventually should be able to go somewhere else.

    I hope you can find a solution that feels right for you! Smiley heart

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