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Darcy
Dedicated May 2019

Can vendor accounts be hacked and send us messages?

Darcy, on August 14, 2019 at 7:40 AM Posted in Account Support 0 6
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Scary message received from a previously-messaged vendor. Can vendor accounts be hacked and send us messages? 1

This morning I received a message from a vendor I messaged during the planning phase of my wedding saying that they have my account information. The message goes on to say that I have a deadline to send them money... OR ELSE (lol). Is there any way to report this vendor/message to the admins? I've attached the message. I'm not taking this too serious but I wanted to get the word out there if others receive the same kind of message from other vendors.


6 Comments

Latest activity by Lynnie, on August 14, 2019 at 11:05 AM
  • Vicki
    Dedicated September 2019
    Vicki ·
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    Can you reach out to the vendor through social media to let them know? They probably have no idea they've been hacked and would appreciate the heads up!
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  • Kelly
    VIP October 2020
    Kelly ·
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    I'd contact the vendor. It's likely the vendor was hacked and they have nothing on you. When in doubt change your password.
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  • Samantha
    VIP October 2020
    Samantha ·
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    I received this exact email a couple years ago so this scam has been running for a while. It's good that you're not taking it seriously, but I'd echo PP's and say that you should contact the vendor. I don't think you need to worry about changing your password because I don't think you were hacked, your vendor was. But, if it makes you feel better then by all means.

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  • Yarlene
    Just Said Yes May 2020
    Yarlene ·
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    I wouldnt worrry. We got emails like that before at the doctors office I worked at. They’re just wanting information from you. Just delete the email!
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  • Yana
    Dedicated October 2019
    Yana ·
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    Wow its so pathetic what scammers are doing nowadays! delete it ASAP! i'd contact the vendor and give them a heads-up too

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Thanks for the heads up Darcy! We've reached out the vendor and told them to reset their password and check their email for a virus.

    Your account information is totally fine, but definitely don't click on anything in that message or send them any money!

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