Bridal Shop ordered the wrong size! Advice!

I would tell them to re-order too, especially since you have lost weight. Most dresses are only designed to be taken in a couple of sizes, so it could definitely effect the overall look of your dress.

I would make her fix it. The alterations could change the dress if you have it taken in too much and it really was her fault. Its unfortunate that she made a mistake but a good business owner would make this right.

I've read (online boards) where brides have actually called the customer service number, that they found on the designer's website, to help solve the problem. I can't believe they wouldn't have a size 14 of that gown, somewhere in their stock?

My biggest concern would be how quickly they'd be able to get you another one. It looks like it took about 5 months the first time. 5 months the second time would put you at about a month before your wedding. If you are able to make them order another dress (which I totally think you should do) I think you should also make them promise (and get it in writing) that they will be able to rush any alterations that might need to be done at that time.

I'm so sorry you are going through this. I've heard horror stories about wedding dresses, and it's for this reason that I had told the bridal shop that I was getting married in June. I wanted to make sure I got my dress before the time I needed it. Just in case mistakes like this are maybe I'll have enough time to get another dress.

Go back and tell them to reorder the dress that you paid for.

I think the bridal shop needs to pay for your alterations as they made the mistake.

They need to rush order the correct size. They can sell off the incorrect size as a sample

Updated - She is ordering me the right size and it is being rushed and will be in by the end of July. She wasn't very happy about it but she did do the right thing. So no reason to worry! =)

Glad everything worked out!