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Courtney
Super September 2019

Best way to tell a vendor you’re going with someone else?

Courtney, on October 2, 2018 at 4:13 PM Posted in Planning 1 10
We talked to a a few photographers and went with one that I really like on the phone, was local and knew the venue and had nice work. We asked her to reserve the date and we would go with her. We got the contact a few weeks ago and something has been stopping me from signing and paying the deposit. I found a photographer that fits my style so much better and we had a call today and she was amazing. I ultimately want to go with her.

What would you say to the original? I feel rude but we’re still almost a year out so she’ll be able to book that day. I just don’t know what to say! Just looking for some advice on similar situations and how your handled them without being rude.

10 Comments

Latest activity by Amanda, on October 3, 2018 at 12:11 AM
  • JustKidding
    VIP April 2018
    JustKidding ·
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    "I'm very sorry, however we have decided to go another direction"

    You don't owe them anything past not letting them wonder where you went.

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  • MrsD
    Legend July 2019
    MrsD ·
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    Just something like "Thank you SO much for working with me and talking with me through your photography business. We decided to go with another vendor, but I'll keep your name for future referrals to friends and family!" then maybe leave her a nice review if she was good to work with.

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  • Melissa
    VIP October 2018
    Melissa ·
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    If you liked them enough to consider them in the first place, all you can do is be honest. Tell them you really enjoyed speaking with them, they do great work, etc. Thank them for their time. Be gracious and positive, but ultimately just let them know that you found someone who better fit your vision and decided to go with them. As long as you haven't signed any contracts or put down a deposit, there should be no hurt feelings and they should know how to deal with "not being chosen." They're a business - they've probably heard "no" a few times Smiley smile Also, it's always a good move to mention that you would love to give their information to friends and family for future bookings.

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  • E
    Devoted October 2018
    Emma ·
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    This is a business transaction. Deal with it as so. Just send out an e!and Mao politely telling the photographer you choose another vendor. People do it all the time.

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  • Mrs. S
    Master November 2019
    Mrs. S ·
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    I think the best thing to say is I chose another photographer. No need to sugar coat it it’s just business.
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  • Kayla
    September 2020
    Kayla ·
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    We did had to do this with our Dj. She was really nice but we found a better deal. My FW just told her “Hi (her name) we will no longer be needing your services for Oct 27th. Thank You for working with us and being so helpful with all of our questions”. Short and simple.
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  • Realynn
    Expert September 2019
    Realynn ·
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    This was a snippet from what we wrote a photographer we eventually turned down:

    “Unfortunately, we're sorry to say that we decided to go with another photographer. We like your photography and especially you as a person, so it was a hard decision. We still want to thank you for your time and we wish you good luck in the future!”

    just be honest; with all the photographers out there this probably isn’t the first time they’ve been turned down
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  • Phelicia
    Devoted September 2019
    Phelicia ·
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    Perfect. I had to let a decorator know I wasnt using them. I told them "thank you for your time but we have decided to go with someone else that can better meet our exact needs "
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  • JJAF
    Super October 2019
    JJAF ·
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    Let them know that you have decided to go with another vendor but appreciate their patience and help during the process. Wish them the best of luck. Usually they are actually grateful I let them know I am going with someone else. Sometimes they might ask why you chose someone else and usually I just say cost was the barrier
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  • Amanda
    Expert August 2019
    Amanda ·
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    I have a hard time with this too!!! I usually am the one taking to vendors, mostly via email. FH sends the email to vendors we don’t decide to go with. He thanks them for working with us but we have decided to go in another direction or something along those lines.
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