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Monique
Master December 2019

Airline changed our seats

Monique, on August 25, 2019 at 5:53 PM Posted in Etiquette and Advice 0 26
Helllp! The airline changed our seats...it is a full flight and my fh and I are no longer sitting together. What should I do? We paid extra to be delta comfort plus and to pick our seats. They did not notify me of any seating change. I’m not sure exactly what to do other than to call them.

26 Comments

Latest activity by Cristy, on August 26, 2019 at 3:11 PM
  • Kelsey
    Dedicated September 2019
    Kelsey ·
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    I have been on a flight where we were separated...once we boarded, we noticed the person sitting next to my FH was alone and we asked if she would switch me. She had zero issues with it. I think a majority of people would switch in this situation. Doesn’t hurt to ask!
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  • Cher Horowitz
    Master December 2019
    Cher Horowitz ·
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    That's tough! I personally wouldn't ask anyone the day of to trade seats, but definitely call the airline as planned. Good luck!

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  • Monique
    Master December 2019
    Monique ·
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    Maybe we will wear our hubby and wifey shirts if we do that lol.
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  • Amy
    Savvy May 2021
    Amy ·
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    If you paid extra to choose your seats, you should certainly contact the airlines and have them adjust your seating assignments to where you are both together again.
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  • Monique
    Master December 2019
    Monique ·
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    The flight is completely full is the only issue
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  • Kat_
    Super October 2019
    Kat_ ·
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    Agreed! And wear the hubby and wifey shirts too... they might upgrade you!
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  • VIP November 2021
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    I would call and explain- they will most likely accommodate you guys
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  • Chandra
    Master May 2019
    Chandra ·
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    Maybe so, but maybe they can move a single person? They didn't seem to mind moving you guys!
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  • VIP November 2021
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    Even if that out you on an earlier flight ! Take it ! _ upgrades for their mistake for separating you for this special event - I’ll call for you 🤣🤣
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  • Monique
    Master December 2019
    Monique ·
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    Haha I am on hold now. Cross you fingers 🤞
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  • Monique
    Master December 2019
    Monique ·
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    Oh good idea. When they answer I’ll ask about this 😊
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  • ASMini914
    Super September 2019
    ASMini914 ·
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    They can move seats around, and im sure that there are unassigned seats even if you can't see them on your end. Call the airline and at the very least they should give you credits of some sort for the extra amount that you paid to pick seats together. Just explain to them that you are on your honeymoon (assuming thats why your posting this on WW), and im sure they will do what they can to accommodate you. If the phone call doesn't work, nicely ask the gate agent at the airport and explain that its your honeymoon.

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  • Monique
    Master December 2019
    Monique ·
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    Yes it is for the honeymoon. Thank you for the advice 😊
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  • Amy
    Dedicated November 2019
    Amy ·
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    Oh that's just not right! I hope you get this sorted out. I would lose my mind over this not only is it my honeymoon, but I'm a SUPER anxious flyer..pretty sure my neighbor doesnt want me squeezing their wrist until their fingers turn blue during takeoff or landing! Let us know how it works out!
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  • Amy
    Savvy May 2021
    Amy ·
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    Even if they can’t get your seats together, they should absolutely refund what you paid for seat assignments as well as possibly give you a voucher for the inconvenience. Once you explain it’s for your wedding, I’m sure they can adjust the seating.
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  • J
    Master 0000
    Judith ·
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    If you paid an extra fee to pick your seats, they either have to change the seats back, or refund the extra fee. And assign you anywhere. Or if you charged them to a card which guarantees things, you can ask them to help. They can call the airline, and say, you charged a fee and then failed to provide what was paid for. Change it, or the credit card will void the entire flight payment, and you will go another airline. When there is no separate fee, they have the right to move you. Not when they get you to pay more to choose . Do this ASAP.
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  • M
    Legend June 2019
    Melle ·
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    I'd call them see if they can switch you due to being a couple and if they cannot then the person near you maybe would be nice to switch
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  • Monique
    Master December 2019
    Monique ·
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    Girl me too! I hate flying and I get Super nervous every time.
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  • Monique
    Master December 2019
    Monique ·
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    They fixed it! They moved us a little bit forwards and spilt two people who had single tickets up. The person I talked with had me talk to a supervisor and apologized profusely. The supervisor said it must have been an oversight on someone’s part because there was no other change to the flight other than the seats. Thank goodness!! I’m so glad I noticed that they did this.
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  • Amy
    Dedicated November 2019
    Amy ·
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    So glad to hear they fixed it for you!! Now good luck with those flight nerves girl 😊 Enjoy your honeymoon!!
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