C
Expert June 2017

Admin help- Is there a way to contact guests via weddingwire?

CBW, on May 5, 2017 at 12:23 AM Posted in Etiquette and Advice 0 9
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I can't find a "help" option anywhere on this site... Is there a way to contact people in our guest list using weddingwire? I.e. send an email to everyone invited, or to everyone who accepted, etc? I have searched the guest list and can't find anything!

9 Comments

Latest activity by Tenisha , on August 2, 2019 at 6:37 AM
  • WWModTeam
    WeddingWire Administrator December 2016
    WWModTeam ·
    • Flag

    I’m not sure about that, but if you contact the Support Team they should be able to help you - https://support.weddingwire.com/hc/en-us/requests/new

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  • C
    Expert June 2017
    CBW ·
    • Flag

    Thank you!

    • Reply
  • OGJessieJV
    Master July 1867
    OGJessieJV ·
    • Flag

    You can export your email list to Excel and do an email merge.

    • Reply
  • Doty
    Expert June 2017
    Doty ·
    • Flag

    Following

    • Reply
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
    • Flag

    Hi Christina!! If you have added your guests email address into the WW guest list tool, then you can absolutely do this!

    - Hover over 'Planning Tools' and select 'Wedding Website'

    - Click 'Share via Email'

    - To email guests whose email addresses you have saved in your Guest List, click 'Select from Guest List' under the 'To' field

    - Within "Select Guests'' box, check all guests you want to email and then click 'Done'

    - Otherwise if the individuals email address is not saved in your account, you can type in their email address manually in the "To" field. (Note: There can only be a max of 4,000 characters in the 'To:' field)

    - Type Subject and Message

    - Choose if you want to include your website link or not

    - Click 'Send Email'

    WW Support: How To Email Guests Added to Guest List

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  • M
    Just Said Yes August 2019
    Marissa ·
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    View Quoted Comment

    This doesn't work. It opens my outlook email.

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
    • Flag
    View Quoted Comment

    Hi Marissa! Sorry about that - these are old instructions!

    Unfortunately the Online Invitation / Request RSVP tool has been temporarily disabled. Our teams are aware of issue and are working to resolve it as soon as possible. We do not have a timeline for the resolution, but if you reach out to our support team at support@weddingwire.com they can reach back out as soon as this has been fixed!

    • Reply
  • Bride2020
    Devoted May 2020
    Bride2020 ·
    • Flag

    You can with zola

    • Reply
  • Tenisha
    Beginner August 2019
    Tenisha ·
    • Flag
    Disappointing....
    I'm beyond over this site. First, my guest list didn’t save, my registry to bed bath and beyond didn’t like through wedding wire (now it doesn’t work at all.... I gave up, at least I have one company listed), accommodation page had issues in the past, now I can’t email guest through the website. I thought I was going crazy because I knew there was a way before but this explains why people keep telling me they didn’t get an email in the past. This isn’t good for someone trying to go electronic. So annoyed with this whole experience..
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