Via Destination Weddings Reviews
Reviews
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 5 out of 5 rating5.0
-
Value 4.9 out of 5 rating4.9
-
Flexibility 5 out of 5 rating5.0
Awards
-
Featured
Eddie Sent on 05/30/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Via Destinations is top class and your wedding will be too
I want to give my most sincerest and upmost recommendation of Via Destinations. They helped us plan our dream wedding and were readily available for any questions we or our guests had throughout the entire process. We truly could not have done it without them. Their experience and expertise showed throughout the day and days leading up to the wedding. We had so much fun the day of the wedding and we could not think of a single negative and a lot of our guests commented it was one of the most, if not the most, beautiful weddings they’ve been to. If you are looking for full service wedding planners to help you plan your destination wedding look no further than Via Destinations, you will not be disappointed.-
-
-
+3 photos
-
Quality of service
-
Austin Sent on 04/14/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our Dream Cancun Wedding
We couldn’t have asked for a better experience with the Via Destination team; Ambar, Paulina, Vivian, and Valeria. They made the entire process feel easy with great communication, seamless guest coordination, and amazing vendor recommendations.
On the day of the wedding, having the Via Destination team there in person made all the difference. They handled everything behind the scenes so smoothly that we were able to fully relax and enjoy every moment.
We’re so grateful for everything they did to make our day so special and unforgettable. My wife and I couldn’t recommend them more!Via Destination Weddings's reply:
Thank you from the bottom of our hearts for these kind words! We shared your review with the whole team, and seeing Ambar, Paulina, Vivian, and Valeria’s faces light up was the highlight of our morning.
It was an absolute joy to be your 'eyes and ears' behind the scenes. Knowing that you could relax and focus on each other is exactly why we do what we do. You two will always have a special place in our VDW family! -
Quality of service
-
Erik Sent on 12/18/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dream Wedding in Mexico - Xcaret
We recently had the pleasure of working with Via Destination Weddings. They were highly recommended from my wife's cousin, and they did not disappoint. Paulina, Ambar, Maggie, and Valeria were unbelievable, and they made our wedding day truly special and unforgettable. We could not have dreamed of a better wedding, and it would not have been possible without Via Destination Weddings.
Paulina helped us finalize the major decisions, stay organized, and make sure everything ran smooth. Ambar steered the ship and she was very diligent, hard working, friendly, calm, and she gave us the reassurance that we needed when we were stressed and overwhelmed with all of the details that go into planning a wedding. Ambar took the lead with all of our vendors and suppliers and did so effortlessly. Ambar also stayed on top of all the timelines/deadlines so that we did not have to worry or stress about dates. Maggie was incredible with helping our guests book their hotel rooms (and some of our guests were not easy to deal with). Valeria was a big help as our wedding date came closer. She was very hands on and super helpful during our wedding weekend.
The Via team excelled in planning what was the best weekend of our lives. The Via team was really easy and fun to work with during the 13-month planning process. Wedding planning can be stressful at times, but they made the journey very pleasant and enjoyable.
They also went above and beyond during our wedding weekend. The day before our wedding weekend, the whole team helped us store, pack, make, and give out our welcome bags for our guests, which we were so grateful for. During our wedding, they all worked very hard, and they stay organized and on top of every single one of our wishes and desires.
We are forever grateful to Via Destination Weddings, and we cannot thank them enough. We are happy to say that we have made some friends that will last a lifetime as well. We have already highly recommended Via to one of our good friends that plans on getting married soon in Mexico, and we highly recommend the Via team to anyone who is looking for the dream team of wedding planners.Via Destination Weddings's reply:
Dear Victoria & Erik, it truly was pleasure working with you and be part of your beautiful wedding!
We wish you all the best on your new life together! -
Quality of service
-
Sara Sent on 02/07/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Riu Palace Riviera Maya Wedding
Acabamos de regresar del Riu Palace Riviera Maya fuimos un grupo de 96 personas familiares y amigos para la boda de mi hija y todo fue espectacular! La atención y servicios de Vía Destination son excelentes, la comunicación siempre fue muy efectiva y rápida y atentos a cada detalle! Agradecidos de Maggie y Vivían y muy recomendados para realizar con ellos las reservas o cualquier evento. También Recomendamos 100% este hotel para Vacaciones o cualquier tipo de celebraciones!-
-
-
+4 photos
Via Destination Weddings's reply:
Querida Sara muchas gracias! Que gusto que la hayan pasado tan bien en nuestro paraíso mexicano. Aqui seguiremos a sus ordenes para lo que necesiten. Les mandamos un fuerte abrazo! -
Quality of service
-
Macey Sent on 11/30/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Tulum Wedding
The Via Destination team are the complete package! We started working with them about a year and a half before our wedding and they helped us with absolutely every detail along the way. Vivian was absolutely amazing and so patient with us when we were searching for a venue. She gave us detailed quotes for every single venue we were interested in. Ambar and Paulina worked with us to make sure every detail of the wedding was perfect! They even took the time to drive us to every venue when we took a trip down to Cancun for multiple venue tours. And they met with us again for site inspections as well as food tastings. They helped coordinate with every vendor and made sure everything was exactly how we wanted it to be! Lastly, Maggie was so helpful and responsive with us as well as our guests with any travel questions we had. The added bonus of the Via team’s travel agency services is invaluable! Overall, we had an amazing experience with Via and would highly recommend them to anyone looking to have a destination wedding in Mexico!Via Destination Weddings's reply:
Thank you so much for your kind words dear M& L!
We loved working with you and your wonderful guests. We wish you a marriage full of love and happiness!!! -
Quality of service
-
Jeffin Sent on 01/06/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great work and attention to detail
We loved working with this group. They were detail oriented, hard working and just easy to get along with.Via Destination Weddings's reply:
Thank you so much dear E & J for taking the time to review our services. We can't wait to see your wedding photos! Thank you again for letting us be part of your dreams! :D -
Quality of service
-
Raquel Sent on 12/19/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A True Pleasure to Work With
Not a bad thing to say about Via Destination Weddings. We absolutely loved working with Dana, Ambar, Paulina, Maggie and Vivian. They truly went above and beyond to make our wedding day the best day ever, down to every little detail. They took on the stress of wedding planning, and gave us access to some of the best vendors. I recommend these ladies 100 times over.-
-
-
+8 photos
Via Destination Weddings's reply:
Dear R & A, it was a real pleasure working with you!
Thank you for letting us be part of this special moment for you. We are so glad you enjoyed this magical weekend surrounded of your loved ones in our Mexican paradise. We wish you all the best this new year! -
Quality of service
-
Mikaela Sent on 12/05/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding of our Dreams
Via Destination Weddings absolutely gave us the wedding of our dreams. Without them, it would not have been possible. They facilitated our entire weekend with several activities and events, and they all turned out amazing. We cannot thank them enough.Via Destination Weddings's reply:
Dear Mikaela & Roger, Thank you for choosing to working with us for your dream wedding in our Mexican Paradise! It was a pleasure working with you. Wishing you all the best! :) -
Quality of service
-
Holly Sent on 02/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely Amazing Company!!
From start to finish, Via Destination was better than we could've expected or asked for! Not only did they help us find a venue that fit our specific needs, they planned our wedding twice due to having to cancel (covid) just 2 months prior to our initial wedding date. Our entire team was amazing - Paulina, Ambar, Dana & Vivian assisted us through our entire planning process including assisting with whatever we needed the day of the ceremony. Paulina arranged meetings and shuttled us around to check out a few of the hotels/venues that we liked based on our vision. Once we selected our venue, they helped us find the best vendors (DJ, photographer, florist, etc.) based on our budget and preferences. Ambar helped us a ton with decor, they asked us to create a pinterest page with what we envisioned and they nailed it! Our reception looked as if it were the pictures from pinterest we selected. They kept constant communication with us through the 2 year process with updates. The hotel was a little slow on getting answers but we had trust that Via had it all under control and they were! Dana coordinated communication between the hotel and our guests on getting their rooms booked with their individual needs and more behind the scenes that we were unaware of. You always hear of problems that arise the day of the wedding that mostly go unnoticed by those attending, but if there was anything unplanned, it went unnoticed by us as well. We were truly amazed and Via Destination greatly exceeded our expectations! We would highly recommend them to anyone!Via Destination Weddings's reply:
Dear Holly & Chris, Thank you so much for your kind words! For being so patience with all these 2 years of planning because of covid. Was SO nice working with you, thank you for letting us be part of your dreams.
We wish you all the best to day and always! -
Quality of service
-
Catherine Sent on 01/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I absolutely love this team!
It’s scary to plan a wedding in another country. Via destination took away all our fears and made planning fun and easy. They are professional, hard working and creative. They worked to make our vision a reality and I really can’t say enough good things about them. I highly recommend them!Via Destination Weddings's reply:
Thank you so much dear Catherine, It was so nice working with you all this year of planning! We will miss all our emails.
Thank you for all your patience and support. Wishing you all the best always!
VDW team -
Quality of service
-
Laura Sent on 10/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you Via Destination Team
We were highly recommended to work with Via Destination Team by our friends who also had a wedding in Mexico few years ago.
Via Destination helped us plan a wedding in August, 2021 in Playa del Carmen, MX.
Via Destination team ladies Paulina, Dana and Vivian were so easy to work with; they listened to every detail, would schedule constant zoom calls with us, if we had any questions, and they would respond right away. They also helped us find best and most affordable vendors.
We would highly recommend Via Destination to anyone looking for a wedding planners!!!Via Destination Weddings's reply:
Thank you so much for letting us be part of an amazing and gorgeous wedding weekend at Mayacoba!
We hope the tradition continues and that we see you soon at another friend’s destination wedding 😁
Wishing you all the best dear L & M ❤️ -
Quality of service
-
Maryann Sent on 10/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Say yes to ViaDestination!
ViaDestination Weddings has by far the best wedding planners, and best of all, you essentially get 4 people for the price of one! My review is long but if you don’t want to read it just say yes to ViaDestination!
For background, I live in the states and had never been to Mexico when we decided to get married there. I researched and contacted a ton of wedding planners and Via by far had the best reviews and estimates. I also just got a really good feeling upon initial contact and I am so glad I chose them.
They exceeded all my expectations and really, truly made our wedding an experience we will never forget. We had to change our date because of Covid and they made the process super easy.
We trusted them with everything including doing our tastings for us. They took videos, photos, and rated everything for us in a great presentation, it was almost like we were there.
Paulina and Ambar were great with giving me different ideas and options on things. They all are so incredibly knowledgeable and were able to take my Pinterest board and make it come to life. Vivian, Paulina, Ambar, and Dana were always available to answer our many questions and concerns. There is absolutely no way we could have managed all without them.
Everything turned out so much better than we could have imagined. Our guests were overwhelmed with the beauty of everything on our wedding. Many of our guests said it was by far the best wedding they had ever been too.
They are seriously the best. All of our guests who interacted with them raved about how professional and helpful they were. We had a great time with them. Your are in great hands with ViaDestination. Do not hesitate when you booking them for special day. You will not regret it! Thank you Vivian, Paulina, Ambar and Dana.-
-
-
+15 photos
Via Destination Weddings's reply:
Thank you so much dear M & A for taking the time to help us with an incredible review ❤️.
Wishing you always the best today and for all the years to come ! Sending you big hugs! 🤗 -
Quality of service
-
Suzette Sent on 10/01/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Above and Beyond service!
Best experience I could’ve asked for. Don’t hesitate, you won’t regret working with this amazing team!-
-
-
+5 photos
Via Destination Weddings's reply:
Thank you so much dear Suzette for taking the time to help us with a review and sharing some of your gorgeous wedding photos. It was so nice working with you! Wishing all the best for you and Alex. ❤️ -
Quality of service
-
Christian Sent on 09/16/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you for a great experience!
My wife and I decided to elope and make it legal! Comunication was great and Vivian reccomended exactly what se envisioned and more. Our onsite planners Paulina and Ambar did make It so easy and a very special moment for us. Thanks ladies!Via Destination Weddings's reply:
Thank you so much Christian for choosing working with us and help you to make your gorgeous cenote ceremony so magical! All the best for you both! 🤗 -
Quality of service
-
Dominkia Sent on 08/31/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing wedding planner
Wow, I don’t have enough positive things to say about Via Destination team . They exceeded all my expectations and really, truly made our wedding an experience we will never forget. We had small wedding because of covid. We trust them with everything also testing dinner for us . Everything turned out great.Our guests were overwhelmed with the beauty of everything on our wedding.I was really worried about being so far away and not knowing how everything was going to turn out but it was so much better then I could imagine. Paulina and Ambar was great with giving me different ideas options on things. They all are so incredibly knowledgeable. Vivien and Paulina , Ambar , Dana were always available to answer our many questions and concerns . They have been with us from early morning to the end of wedding party. They also help us with a catholic ceremony. There is absolutely no way we could have managed all without them.
They are professional and helpful . We had a great time with them. Your are in great hands with Via destination Do not hesitate when you booking them for special day. You will not regres it!
Thank you Vivian, Paulina , Ambar, Dana .-
-
-
+17 photos
Via Destination Weddings's reply:
Thank you dear Dominika for your kind words. 😍 . We really appreciated your flexibility and for always taking the time to reach out to us with any doubts while planning your wedding in these difficult times. Sending big hugs to all three of you! 🤗 -
Quality of service
-
Cristina Sent on 08/23/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A wedding out of a dream.
Dana, Paulina and Ambar came together to create such a special and amazing moment in my life that I will never forget. The strategic planning and the care they provided to me before, during and after the wedding was remarkable. They helped work with my budget and nailed everything perfectly and helped calm down the uncertainty and fears any bride would have about a destination wedding in a foreign country. The ceremony was heartwarming and they even personally transported my guests and I to the venue and back. I would recommend Via Destination and Paulina and Ambar to anyone searching for a wedding coordinator in the Cancun area! Thanks again!Via Destination Weddings's reply:
Thank you so much Cristina for your kind words. Was really a pleasure helping you with your elopement. We wish you all the best! :D -
Quality of service
-
Noemi Sent on 01/22/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Unbeatable experience!!
There is no way we could’ve had the wedding of our dreams without Via Destination.
The ViaDestinations Team provided exceptional service since we reached out to inquire about hiring their services. Paulina and Vivian were available to answer our many questions including FaceTime, email, and text. They not only gave us peace of mind by taking care of everything, they also answered any and all questions our guests had. That alone was big help especially during “covid times” where our guests had even more concerns.
We were hesitant to hire party planning services of any kind being that we were planning on having a small wedding, but wow are we glad we had VD to assist us. We ended up having an even smaller wedding than planned because many guests cancelled due to covid related issues. VD was able to negotiate with the hotel and we didn’t receive any penalties for having a wedding significantly smaller than what was on our contract with the hotel. We were concerned we would have to pay thousands of dollars for no-show guests, but thanks to Via Destination we were able to get our deposit back without any extra fees.
We had a catholic ceremony and the team made everything easier for us by putting us in contact with the church, driving us to the church and anywhere we needed once we arrived. They advised us on payment methods to avoid extra fees.
I would recommend them to anyone looking for wedding planning services. You will not be disappointed. We are forever thankful and grateful.
-
-
-
+15 photos
Via Destination Weddings's reply:
Thank you so much for choosing to work with us dear Noemi and Manny 💙 also thank you for always be kind and responsive in all this difficult time. Wishing you all the best today and always! 🤗 -
Quality of service
-
Ashley Sent on 07/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfection.
ViaDestination was exactly what we were looking for in a wedding planner. They are more than a wedding coordinator and travel experts. Anything we needed, they had an answer to. I showed Paulina a few photos of what we wanted, and within two hours we had quotes from vendors. Paulina came to every meeting, every tasting, everything wedding related. Getting married in Mexico was a breeze with this team. I didn’t worry about a thing the day of the wedding. They ran the show, made sure everyone was in time and handled all vendors. Vivian handled everyone’s travel and coordinated all transfers. It made the guests experience so much better. I miss my daily emails from the team!-
-
-
+4 photos
Via Destination Weddings's reply:
Thank you so much for letting us be part of your memorable wedding weekend! We miss you too guys, you are so amazing! We’re so happy for the two of you. Congrats again and wishing you a happy and love-filled future together!”
with love ViaDestination team! -
Quality of service
-
Pao L. Sent on 06/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excelente servicio
El servicio de Paulina Zamora fue excelente, en todo momento se mostró calmada y paciente, a pesar de yo quería saber cada detalle de la agenda.
Hubieron unos detalles con mi proveedor de banquete(agendo a viadestination wedding) y Pau enseguida se movió y todo se resolvió.
La recomiendo ampliamente. Mi boda fue de 230 px.
Via Destination Weddings's reply:
Paola mil gracias! fue un gusto enorme ser parte de tan importante día para ustedes! Les deseo de todo corazón toda la felicidad del mundo!
Un gran abrazo.
Paulina -
Quality of service
-
Annie Sent on 03/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had the best Wedding Day
A million things could go wrong on the wedding day but Paulina, Viviana, and Jacquelin worked together and helped create a beautiful and fun wedding. We had 105 guests confirmed at Reflect Krystal Grand Cancun. It had a gorgeous view and the weather was absolutely perfect. They helped us get in contact with professionals--the makeup artist, Anastacio, was phenomenal. We had so much fun taking photos with our photographer, Carmelo Sgarlata. The flowers were beautiful, the Shine band played great music, and even the staff serving the food at the reception were respectful and provided great service. Paulina helped plan out all the details and followed through during the wedding day. All of our guests really enjoyed themselves and remarked at how beautiful everything was. We couldn't have planned it like that without their assistance and would definitely recommend their services.-
-
-
+18 photos
Via Destination Weddings's reply:
Thank you so much for letting us be part of this amazing journey! We are so glad your family , friends and you had a wonderful time together!
We wish a marriage full of happiness, love and more salsa dancing! :D
With love, ViaDestination Weddings team. -
Quality of service
-
Michael Sent on 10/17/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Magic in Mexico!
We decided to have a destination wedding and host 55 of our closest family and friends in Playa Del Carmen, Mexico during July of 2018. Needless to say, we were overwhelmed with the prospect of attempting to locate and coordinate with quality vendors, negotiate terms with our venue, help our guests with the logistics associate with international travel, answering the slew of questions from our family and friends about anything and everything, etc! Scouring the internet and social media for wedding planners became our favorite pastime, and thank goodness for it because it's how we found ViaDestinations! From the get go, Viviana was amazing as she set up a video chat for us to conference with her and Paulina. We spoke for about 30 minutes and immediately had a wonderful connection with them. We traveled to PDC to complete a handful of site visits and simultaneously interviewed three separate planners that we had identified as our prospects. We accomplished that by viewing two of the properties with each of the planners. Paulina is the local wedding planner in PDC and she was prompt, professional, courteous, easy to get along with and just understood our style. We selected their services and signed a very straightforward and fair contract. They were flexible with us and allowed for creative options when it came to our payments so we could save on international banking fees and earn points on our travel card. The hotel was brand new, less than 4 months old, and began making the booking process very difficult for our guests. ViaDestinations stepped in a worked on our behalf to correct the issues. We were copied on all the correspondence so we could see them in action and taking control of the situation, which we appreciated very much. They worked hard for a few months to keep the hotel in line and within the agreed upon terms of our contract, even having their in house attorney review a few items and draft a letter to the hotel when they were being unfair about an item which was going to potentially cost us thousands of dollars in penalties. These ladies and their team are superstars folks... and we haven't even spoken about the wedding yet lol!
Paulina is such a sweet lady and truly cared about making our day special. At one point we were feeling a bit concerned because we had not heard from her for what felt like forever, but was really a week. We reached out to her to express our emotions and she immediately put us at ease by understanding our position and offering to create a weekly schedule where she would touch base even if there was nothing to report! Paulina would basically FaceTime us live to show us flower options, when she would walk the venue and was brainstorming set-up, etc. It felt like we were there with her even though we were all the way in Las Vegas. Paulina also has some amazing contacts and was able to save us thousands on our flowers, decor, linens, lights, etc! Trust us when we say we did not sacrifice quality either. She knew exactly what we wanted and she delivered! Our guests were so overwhelmed with the beauty of everything on our wedding day, we continually heard how amazing our wedding was and how it was the best wedding they had ever attended! We owe so much of that to Paulina and her team at ViaDestinations! There is absolutely no way we could have managed all of this without them!
We strongly encourage you to speak with them and see if they are a good fit for you! They come with the highest level of recommendation from us, 5 stars, and are worth every single penny! Thank you Viviana & Paulina!-
-
-
+12 photos
Via Destination Weddings's reply:
What an amazing review Mike! Thank you so much! Your words are very inspiring to us and will motivate to continue offering honesty, quality, and the best of ourselves to all our amazing clients.
We send you lots of hugs ! -
Quality of service
-
Ericka Sent on 08/16/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gracias por todo via destination, todo estuvo perfecto.Via Destination Weddings's reply:
Gracias a ustedes por dejarnos hacer esta boda perfecta! Son una hermosa pareja, les deseamos toda la felicidad del mundo!!!! -
Quality of service
-
Lupita Sent on 06/07/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excelente servicio!!! Super recomendables!!!!Via Destination Weddings's reply:
Muchas gracias Lupita por dejarnos ser parte de tu equipo! Que gusto que les haya gustado nuestro trabajo! -
Quality of service
-
Andrea Sent on 02/14/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was an amazing experience with them! The support throws the planning time was incredible, and they always have a really good attitude. The big day was exactly how I dream for.-
-
-
+4 photos
-
Quality of service
-
Claudia Sent on 01/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had a wonderful experience with ViaDestination! Paulina has an amazing eye for detail, she is super organized and very creative and always very warm and kind. She listened to everything we had to say which made us feel really at peace and I basically didn't have to worry about anything, which is what we wanted in order to enjoy our wedding. Even when I wasn't very sure what I wanted, she came up with beautiful ideas that we loved, plus she was on top of everything during the whole thing, over things I never would have thought about! Our wedding definitely would not have been the same without Paulina and everything she did for us. I absolutely recommend ViaDestination!
https://vimeo.com/search?q=Clau%2BEero
-
Quality of service
-
Anneliese Sent on 01/10/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
ViaDestination was THE BEST choice for us. Both of us live abroad so we weren´t able to be at Cancun for all the details. They took care of everything for that day, and everything was impeccable. Every single detail was taken care of and I hadnt to worry about anything. I would absolutely recommend them for this special day. -
Quality of service
-
K Sent on 01/07/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding was unforgettable and we did not have to worry about anything. The wedding planners helped us to find options according to our budget and were very flexible to our ideas and changes. They also provided ideas and options according to what we were looking for.
They were calm and corteouss at all times, even during a couple of panic “bridezilla” moments.
All the guests mentioned how beautiful our wedding was and the location.
On the wedding day, they coordinated everything perfectly and my now husband and I had to only worry about enjoying ourselves.
Thank you Vivi and Paulina ! -
Quality of service
-
Rasa Sent on 01/04/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A superb experience and a very good organization!
Highly recommended for everybody who wants to have an unforgettable experience and time. -
Quality of service
-
Dharani Sent on 12/27/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
One Of the best team I’ve met for working. Absolutely professional. Top!-
-
-
+4 photos
-
Quality of service
-
Sonia Sent on 03/10/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A magical day
Paulina and Ámbar helped us plan our beautiful destination wedding. Our special day was magical and couldn’t be happier with the outcome of the whole event, they both are very professional!
Thanks to vía destination we had the most amazing venue at Hotel Xcaret Mexico, which had the best scenery for our destination wedding, bringing an experience for us and for our guests. -
Quality of service
-
Ana L. Sent on 03/23/20204.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
100% reliable event planer
Via Destination team is 100% reliable. They will take care of everything and make sure you get the wedding of your dreams. They will help you out throughout the wedding planning process and recommend you the best suppliers around.Via Destination Weddings's reply:
Dear Ana Laura and Romain, thank you so much for your review and for letting us to be part of your incredible love story!
We hope you and your families are well and safe with this pandemic.
Wishing you all the best in your new life in Australia! 💙 -
Quality of service
-
Cristina Sent on 07/11/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
We were unsure on how to help our friends & family with their hotel reservations, transporation and all the questions they could have when flying to the Riviera Maya. It was incredible that you were able to take care of all of this! We found in you what we couldn´t find with any wedding planner.
We loved the fact that we had a whole team taking care of every detail of our wedding, specially Paulina (our wedding planner) who helped us find and coordinate all the providers (banquet, furniture, decorations, music band, etc). She did an amazing job in coordinating then for our wedding in Saasil Kantenah. Everything looked wonderful! I have to share with full honesty that I was told that mine was one of the best weddings ever assisted by my friends & families.
Also, Vivian asisted all of our guests with their trip and helped us with the hotel contract. Jacquelin supported us with making every payment on time.
We are very thankful with the ViaDestinations team, for helping us make our perfect wedding! You made my dreams come true :)
-
-
-
+5 photos
Via Destination Weddings's reply:
It was wonderful to work with you. Thank you so much for letting us be part of your dreams!
All the team wishes you a marriage filled with love & joy! :* -
Quality of service
-
Tatyana Sent on 05/30/20184.7 out of 5 rating4.7-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Vivi and Paulina were great! Vivian got us a great rate at the hotel we wanted and helped all our guests with booking and transportation to the hotel. Paulina went above and beyond, helping us visit various hotels, setting up site visits, picking up party decor, and even handling all the table name tags (I accidentally ordered ones that would blow away and they needed to be individually tide to our favors ug). She also did a great job recommending vendors, all were amazing (photographer, flowers, and band). Thanks for everything!Via Destination Weddings's reply:
Thank you so much dear Tatyana for letting us be part of your dream wedding! Our best wishes on this wonderful journey as you build your new lives together :*
-
Quality of service
-
E85C9195917Dc5F0B76Bedad0Fd1A7144Afca432 Sent on 03/11/20234.4 out of 5 rating4.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Website and Travel Agent
Worked with Via Destinations for a completed year before my wedding in Cancun, MEX. Work with Vivian for our website and she was lovely. Quick to respond and edit the page to our liking throughout the year. With our travel agent, the beginning was a rough start. With slow responses to our guests. After speaking with the company we got transferred to work with Maggie and she did great. The transition was 3 months before the wedding and she handled everything very professionally. She was quick to respond up until the wedding day.Via Destination Weddings's reply:
Dear Yanely & Cody,
Thank you for choosing to work with us for travel agency services for your destination wedding! We appreciate so much your communication for letting us know about the issues with your first travel agent so that we had a chance to fix it and provide a quality service for you and your guests :)
Wishing you all the best!! -
Quality of service
-
Taryn Sent on 03/02/20244.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Made things much smoother
It was so nice to have Maggie and her team help make this process easier for me. -
Quality of service
-
Karla Sent on 01/22/20224.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Women are so sweet but more attention to details.
I had the pleasure of working with Vivian who was amazing !!!! And did so much to help me plan. And i would give the team 5 stars but i was not happy with Dana she was never Quick to respond to my emails nor my Guest emails and concerns. In order to get a quick response I would have to reach out to Vivian to let her know that i was not getting A response from Dana. I received various messages from guess about Dana not responding about their concerns in a timely response. I was not happy with the food at our wedding nor cake. The DJ asked me to create a list of songs to play at the wedding that he did not use. Also the wedding party said they felt they where not well directed or organized. When i showed up to the chapel i had to remind them to closed the doors to the chapel so i would not be seen before my grand entrance. I loved working with Vivain and how well she dose her part of the job( financies) But the organized and attention to detail needs work. I hate to write this review because the women are really sweet but i have to be truthful.
Via Destination Weddings's reply:
Dear Karla, thank you so much for all your comments! Covid times have been very hard for the wedding industry but we are resilient and continue adapting to the new times :)
Your review helps us to make directed efforts to improve and bring a better experience for all our couples.
Wishing you and Alex all the best for the years to come! 💛 -
Quality of service
Are you interested?
Are you interested?