ViaDestination Weddings Reviews

15 | Cancun, MX
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15 Reviews for ViaDestination Weddings

Recommended by 99% of couples

5.0 out of 5.0
  • Quality of service 4.9
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 4.9

Awards

15

66 User photos

Order by:
  • Pao

    Pao Lpz · Married on 03/16/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excelente servicio

    El servicio de Paulina Zamora fue excelente, en todo momento se mostró calmada y paciente, a pesar de yo quería saber cada detalle de la agenda.

    Hubieron unos detalles con mi proveedor de banquete(agendo a viadestination wedding) y Pau enseguida se movió y todo se resolvió.

    La recomiendo ampliamente. Mi boda fue de 230 px.


    Sent on 06/24/2019

    ViaDestination Weddings's reply:

    Paola mil gracias! fue un gusto enorme ser parte de tan importante día para ustedes! Les deseo de todo corazón toda la felicidad del mundo!
    Un gran abrazo.
    Paulina
  • Annie

    Annie · Married on 02/16/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had the best Wedding Day

    A million things could go wrong on the wedding day but Paulina, Viviana, and Jacquelin worked together and helped create a beautiful and fun wedding. We had 105 guests confirmed at Reflect Krystal Grand Cancun. It had a gorgeous view and the weather was absolutely perfect. They helped us get in contact with professionals--the makeup artist, Anastacio, was phenomenal. We had so much fun taking photos with our photographer, Carmelo Sgarlata. The flowers were beautiful, the Shine band played great music, and even the staff serving the food at the reception were respectful and provided great service. Paulina helped plan out all the details and followed through during the wedding day. All of our guests really enjoyed themselves and remarked at how beautiful everything was. We couldn't have planned it like that without their assistance and would definitely recommend their services.

    Sent on 03/09/2019

    ViaDestination Weddings's reply:

    Thank you so much for letting us be part of this amazing journey! We are so glad your family , friends and you had a wonderful time together!
    We wish a marriage full of happiness, love and more salsa dancing! :D

    With love, ViaDestination Weddings team.
  • Michael

    Michael Foskaris · Married on 07/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Magic in Mexico!

    We decided to have a destination wedding and host 55 of our closest family and friends in Playa Del Carmen, Mexico during July of 2018. Needless to say, we were overwhelmed with the prospect of attempting to locate and coordinate with quality vendors, negotiate terms with our venue, help our guests with the logistics associate with international travel, answering the slew of questions from our family and friends about anything and everything, etc! Scouring the internet and social media for wedding planners became our favorite pastime, and thank goodness for it because it's how we found ViaDestinations! From the get go, Viviana was amazing as she set up a video chat for us to conference with her and Paulina. We spoke for about 30 minutes and immediately had a wonderful connection with them. We traveled to PDC to complete a handful of site visits and simultaneously interviewed three separate planners that we had identified as our prospects. We accomplished that by viewing two of the properties with each of the planners. Paulina is the local wedding planner in PDC and she was prompt, professional, courteous, easy to get along with and just understood our style. We selected their services and signed a very straightforward and fair contract. They were flexible with us and allowed for creative options when it came to our payments so we could save on international banking fees and earn points on our travel card. The hotel was brand new, less than 4 months old, and began making the booking process very difficult for our guests. ViaDestinations stepped in a worked on our behalf to correct the issues. We were copied on all the correspondence so we could see them in action and taking control of the situation, which we appreciated very much. They worked hard for a few months to keep the hotel in line and within the agreed upon terms of our contract, even having their in house attorney review a few items and draft a letter to the hotel when they were being unfair about an item which was going to potentially cost us thousands of dollars in penalties. These ladies and their team are superstars folks... and we haven't even spoken about the wedding yet lol!

    Paulina is such a sweet lady and truly cared about making our day special. At one point we were feeling a bit concerned because we had not heard from her for what felt like forever, but was really a week. We reached out to her to express our emotions and she immediately put us at ease by understanding our position and offering to create a weekly schedule where she would touch base even if there was nothing to report! Paulina would basically FaceTime us live to show us flower options, when she would walk the venue and was brainstorming set-up, etc. It felt like we were there with her even though we were all the way in Las Vegas. Paulina also has some amazing contacts and was able to save us thousands on our flowers, decor, linens, lights, etc! Trust us when we say we did not sacrifice quality either. She knew exactly what we wanted and she delivered! Our guests were so overwhelmed with the beauty of everything on our wedding day, we continually heard how amazing our wedding was and how it was the best wedding they had ever attended! We owe so much of that to Paulina and her team at ViaDestinations! There is absolutely no way we could have managed all of this without them!

    We strongly encourage you to speak with them and see if they are a good fit for you! They come with the highest level of recommendation from us, 5 stars, and are worth every single penny! Thank you Viviana & Paulina!

    Sent on 10/17/2018

    ViaDestination Weddings's reply:

    What an amazing review Mike! Thank you so much! Your words are very inspiring to us and will motivate to continue offering honesty, quality, and the best of ourselves to all our amazing clients.
    We send you lots of hugs !
  • E

    Ericka · Married on 07/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Gracias por todo via destination, todo estuvo perfecto.

    Sent on 08/16/2018

    ViaDestination Weddings's reply:

    Gracias a ustedes por dejarnos hacer esta boda perfecta! Son una hermosa pareja, les deseamos toda la felicidad del mundo!!!!
  • L

    Lupita · Married on 05/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excelente servicio!!! Super recomendables!!!!

    Sent on 06/07/2018

    ViaDestination Weddings's reply:

    Muchas gracias Lupita por dejarnos ser parte de tu equipo! Que gusto que les haya gustado nuestro trabajo!
  • A

    Andrea · Married on 11/04/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It was an amazing experience with them! The support throws the planning time was incredible, and they always have a really good attitude. The big day was exactly how I dream for.

    Sent on 02/14/2018
  • D

    Dharani · Married on 11/20/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    One Of the best team I’ve met for working. Absolutely professional. Top!

    Sent on 12/27/2017
  • A

    Anneliese · Married on 02/13/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    ViaDestination was THE BEST choice for us. Both of us live abroad so we weren´t able to be at Cancun for all the details. They took care of everything for that day, and everything was impeccable. Every single detail was taken care of and I hadnt to worry about anything. I would absolutely recommend them for this special day.

    Sent on 01/10/2018
  • R

    Rasa · Married on 12/12/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A superb experience and a very good organization!
    Highly recommended for everybody who wants to have an unforgettable experience and time.

    Sent on 01/04/2018
  • K

    K · Married on 10/30/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our wedding was unforgettable and we did not have to worry about anything. The wedding planners helped us to find options according to our budget and were very flexible to our ideas and changes. They also provided ideas and options according to what we were looking for.
    They were calm and corteouss at all times, even during a couple of panic “bridezilla” moments.
    All the guests mentioned how beautiful our wedding was and the location.
    On the wedding day, they coordinated everything perfectly and my now husband and I had to only worry about enjoying ourselves.
    Thank you Vivi and Paulina !

    Sent on 01/07/2018
  • C

    Claudia · Married on 08/15/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a wonderful experience with ViaDestination! Paulina has an amazing eye for detail, she is super organized and very creative and always very warm and kind. She listened to everything we had to say which made us feel really at peace and I basically didn't have to worry about anything, which is what we wanted in order to enjoy our wedding. Even when I wasn't very sure what I wanted, she came up with beautiful ideas that we loved, plus she was on top of everything during the whole thing, over things I never would have thought about! Our wedding definitely would not have been the same without Paulina and everything she did for us. I absolutely recommend ViaDestination!

    https://vimeo.com/search?q=Clau%2BEero

    Sent on 01/30/2018
  • Ana

    Ana Laura Montemayor · Married on 11/09/2019

    4.8
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    100% reliable event planer

    Via Destination team is 100% reliable. They will take care of everything and make sure you get the wedding of your dreams. They will help you out throughout the wedding planning process and recommend you the best suppliers around.

    Sent on 03/23/2020

    ViaDestination Weddings's reply:

    Dear Ana Laura and Romain, thank you so much for your review and for letting us to be part of your incredible love story!
    We hope you and your families are well and safe with this pandemic.
    Wishing you all the best in your new life in Australia! 💙
  • C

    Cristina · Married on 05/26/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    We were unsure on how to help our friends & family with their hotel reservations, transporation and all the questions they could have when flying to the Riviera Maya. It was incredible that you were able to take care of all of this! We found in you what we couldn´t find with any wedding planner.

    We loved the fact that we had a whole team taking care of every detail of our wedding, specially Paulina (our wedding planner) who helped us find and coordinate all the providers (banquet, furniture, decorations, music band, etc). She did an amazing job in coordinating then for our wedding in Saasil Kantenah. Everything looked wonderful! I have to share with full honesty that I was told that mine was one of the best weddings ever assisted by my friends & families.

    Also, Vivian asisted all of our guests with their trip and helped us with the hotel contract. Jacquelin supported us with making every payment on time.

    We are very thankful with the ViaDestinations team, for helping us make our perfect wedding! You made my dreams come true :)

    Sent on 07/11/2018

    ViaDestination Weddings's reply:

    It was wonderful to work with you. Thank you so much for letting us be part of your dreams!
    All the team wishes you a marriage filled with love & joy! :*
  • Tatyana

    Tatyana · Married on 05/06/2018

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Vivi and Paulina were great! Vivian got us a great rate at the hotel we wanted and helped all our guests with booking and transportation to the hotel. Paulina went above and beyond, helping us visit various hotels, setting up site visits, picking up party decor, and even handling all the table name tags (I accidentally ordered ones that would blow away and they needed to be individually tide to our favors ug). She also did a great job recommending vendors, all were amazing (photographer, flowers, and band). Thanks for everything!

    Sent on 05/30/2018

    ViaDestination Weddings's reply:

    Thank you so much dear Tatyana for letting us be part of your dream wedding! Our best wishes on this wonderful journey as you build your new lives together :*