Uptown Valet & Transportation Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
56 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Erin C. Sent on 11/09/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
On time, polite, and our guests had a great time on the shuttle!On time, polite, and our guests had a great time on the shuttle! -
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Erin O. Sent on 10/06/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Transportation option!
We celebrated our wedding in Austin, TX and hired Uptown Valet for our transportation service for guests to and from the venue.
They were very responsive, timely, reasonable, and did a great job the day of! We also had two drop off locations at the end of the night - one to the after party on Rainey and one to the hotel. They were able to navigate their 55-person bus on Rainey to drop our guests off at the right location!
Cheers, Erin & Alan (9-5-21)We celebrated our wedding in Austin, TX and hired Uptown Valet for our transportation service for guests to and from the venue.
They were very responsive, timely, reasonable, and did a great job the day of! We also had two drop off locations at the end of the night - one to the after party on Rainey and one to the hotel. They were able to navigate their 55-person bus on Rainey to drop our guests off at the right location!
Cheers, Erin & Alan (9-5-21) -
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Ashley Sent on 01/28/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Uptown Valet was great! They were prompt, professional, and let our guests listen to their own music to and from the Wedding Venue. They offered many choices for the size and how many passengers could be picked up! I would recommend them to all of my family & friends!
Thank you!!Uptown Valet was great! They were prompt, professional, and let our guests listen to their own music to and from the Wedding Venue. They offered many choices for the size and how many passengers could be picked up! I would recommend them to all of my family & friends!
Thank you!! -
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Cyd Sent on 01/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding planner recommended Uptown because they had local dispatch and a person on the ground to make sure guests were picked up and delivered. They traveled between 2 hotels, a church and reception site with multiple trips between all three. Buses were clean and drivers were friendly and courteous. Excellent service! Would use them again in a heartbeat!Our wedding planner recommended Uptown because they had local dispatch and a person on the ground to make sure guests were picked up and delivered. They traveled between 2 hotels, a church and reception site with multiple trips between all three. Buses were clean and drivers were friendly and courteous. Excellent service! Would use them again in a heartbeat! -
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D Sent on 02/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very professional and friendly. Easy to work with, great communication, on time, one less thing we worried about on wedding day. Highly recommend!Very professional and friendly. Easy to work with, great communication, on time, one less thing we worried about on wedding day. Highly recommend! -
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User2485864 Sent on 12/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I recently used Uptown Valet for my wedding in Austin and want to highly recommend this company for anyone looking for a limo service in the Austin area. Arrington was great to work with and made planning from out of state very easy. His whole staff was extremely reliable, friendly and trustworthy. Uptown Valet was always on time and provided an excellent service for our wedding. We cannot thank them enough for the great work they did.I recently used Uptown Valet for my wedding in Austin and want to highly recommend this company for anyone looking for a limo service in the Austin area. Arrington was great to work with and made planning from out of state very easy. His whole staff was extremely reliable, friendly and trustworthy. Uptown Valet was always on time and provided an excellent service for our wedding. We cannot thank them enough for the great work they did. -
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Kimberly Sent on 01/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When I told my other wedding vendors I was using Uptown for our transportation, everyone’s response was the same: “They’re fantastic!” And they truly were. We used them to transport our bridal party, groomsmen, and guests from our hotel to the venue and back, as well as for our getaway car. To me it seemed like a complicated endeavor – there were a number of different pickup and drop off times, some of which required a charter bus, others a shuttle, etc., but Uptown never batted an eye. They were truly professionals – courteous, responsive, on time (or even early), and had a fleet that looked like it was in brand-new condition. I cannot recommend them enough!When I told my other wedding vendors I was using Uptown for our transportation, everyone’s response was the same: “They’re fantastic!” And they truly were. We used them to transport our bridal party, groomsmen, and guests from our hotel to the venue and back, as well as for our getaway car. To me it seemed like a complicated endeavor – there were a number of different pickup and drop off times, some of which required a charter bus, others a shuttle, etc., but Uptown never batted an eye. They were truly professionals – courteous, responsive, on time (or even early), and had a fleet that looked like it was in brand-new condition. I cannot recommend them enough! -
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User1769071 Sent on 08/18/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very helpful and did a fantastic job!Very helpful and did a fantastic job! -
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Patty Sent on 05/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My first experience with this type of service. Arrington and Ruben were both helpful in helping me with the arrangements. They offered good advice on what my needs would for the wedding.My first experience with this type of service. Arrington and Ruben were both helpful in helping me with the arrangements. They offered good advice on what my needs would for the wedding. -
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User1763498 Sent on 08/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
GREAT customer service and easy to work with. We will definitely use them again.GREAT customer service and easy to work with. We will definitely use them again. -
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User1520673 Sent on 01/28/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used Uptown Valet to provide transportation to/from our rehearsal dinner and for a car on our wedding day. Both services were excellent and the drivers were very professional. The value for money was good as well. I would highly recommend Uptown.We used Uptown Valet to provide transportation to/from our rehearsal dinner and for a car on our wedding day. Both services were excellent and the drivers were very professional. The value for money was good as well. I would highly recommend Uptown. -
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User1516456 Sent on 01/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Arrington Grawunder with Uptown Valet was so helpful and accommodating for the wedding I planned last year. We were constantly making changes to the 3 day schedule and he was able to make everthing happen in record time. Drivers were very professional and worked with us when we moved around drop off and pick up times. I would highly recommend Uptown Valet for any of your transportation needs. I will be using them in the future for sure!!Arrington Grawunder with Uptown Valet was so helpful and accommodating for the wedding I planned last year. We were constantly making changes to the 3 day schedule and he was able to make everthing happen in record time. Drivers were very professional and worked with us when we moved around drop off and pick up times. I would highly recommend Uptown Valet for any of your transportation needs. I will be using them in the future for sure!! -
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User1515060 Sent on 01/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Arrington and his whole staff were amazing. My wedding planner recommended him, and I'm so glad we didn't think twice when looking for valet for our guests and transportation to the wedding for the wedding party and families. Arrington was professional, friendly, and fair. All of our calls and emails were returned quickly, if not answered immediately.
It was literally FREEZING the day of our all outdoor wedding, and I never heard of any complaints or saw any slacking from the valets. Our wedding was held at a unique venue that offered nothing but the space, and though we had well over a dozen vendors working our monster party, I'd have to say that Uptown was in my top three. It may sound weird that I loved the valet company more than my photographers or florist, but they really were such a dream to work with!Arrington and his whole staff were amazing. My wedding planner recommended him, and I'm so glad we didn't think twice when looking for valet for our guests and transportation to the wedding for the wedding party and families. Arrington was professional, friendly, and fair. All of our calls and emails were returned quickly, if not answered immediately.
It was literally FREEZING the day of our all outdoor wedding, and I never heard of any complaints or saw any slacking from the valets. Our wedding was held at a unique venue that offered nothing but the space, and though we had well over a dozen vendors working our monster party, I'd have to say that Uptown was in my top three. It may sound weird that I loved the valet company more than my photographers or florist, but they really were such a dream to work with! -
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Amy Sent on 10/08/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We provided transportation to and from our wedding. Uptown provided 2 shuttles and was extremely prompt about the pick up and drop off times. Our guests said they had the best time on the ride home because the drivers had great music playing so they could keep the party going!We provided transportation to and from our wedding. Uptown provided 2 shuttles and was extremely prompt about the pick up and drop off times. Our guests said they had the best time on the ride home because the drivers had great music playing so they could keep the party going! -
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User1530473 Sent on 02/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Uptown was fantastic from start to finish. My husband wanted to see the buses in advance bc of a prior bad experience. Uptown sent a stretch limo to pick him up and take him to see the buses! We requested refreshments on the buses and they bought the drinks and ice. We didn't have to do anything. On the wedding day, the owner or manager was present with the bus driver to ensure everything went smoothly. It's been 5 months and our guests continue to comment on how great it was we had a bus and how nice it was. We could not have been happier with Uptown.Uptown was fantastic from start to finish. My husband wanted to see the buses in advance bc of a prior bad experience. Uptown sent a stretch limo to pick him up and take him to see the buses! We requested refreshments on the buses and they bought the drinks and ice. We didn't have to do anything. On the wedding day, the owner or manager was present with the bus driver to ensure everything went smoothly. It's been 5 months and our guests continue to comment on how great it was we had a bus and how nice it was. We could not have been happier with Uptown. -
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Hope Sent on 09/01/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Arrington is awesome. I contacted him and within 12 hours he responded, even sometimes responding quite late into the evening. I had no idea what I needed for transportation until the very last minute and Arrington accommodated it all! The limos and buses were early and got everyone there in one piece and on time! Many guests also raved about how bad ass the driver was and how kind he was to the guests.
If you have any transportation needs please contact Arrington at Uptown Valet & Transportation, they are worth your time and money!Arrington is awesome. I contacted him and within 12 hours he responded, even sometimes responding quite late into the evening. I had no idea what I needed for transportation until the very last minute and Arrington accommodated it all! The limos and buses were early and got everyone there in one piece and on time! Many guests also raved about how bad ass the driver was and how kind he was to the guests.
If you have any transportation needs please contact Arrington at Uptown Valet & Transportation, they are worth your time and money! -
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User1302317 Sent on 08/26/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Uptown Valet did a great job for both our son's wedding and Rehearsal Dinner. The drivers were professional, timely and well groomed and their buses were modern, clean and comfortable. The owner couldn't have been nicer or more accommodating. We even received a thank you note when it was over!Uptown Valet did a great job for both our son's wedding and Rehearsal Dinner. The drivers were professional, timely and well groomed and their buses were modern, clean and comfortable. The owner couldn't have been nicer or more accommodating. We even received a thank you note when it was over! -
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User1175724 Sent on 05/27/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Uptown Valet was great! When I booked my daughter's May 4, 2013 wedding with Arrington, I felt 100% confident that everything would go smoothly--and it did. The wedding transportation checklist was a great way to communicate our needs. The driver was great and when we didn't come down to the limo on time, he called my cell to touch base and let us know he was ready when we were. I highly recommend Uptown Valet!--SuzanneUptown Valet was great! When I booked my daughter's May 4, 2013 wedding with Arrington, I felt 100% confident that everything would go smoothly--and it did. The wedding transportation checklist was a great way to communicate our needs. The driver was great and when we didn't come down to the limo on time, he called my cell to touch base and let us know he was ready when we were. I highly recommend Uptown Valet!--Suzanne -
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Nicole Sent on 04/19/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Uptown Valet is amazing! Arrington helped answer all of my questions and concerns in a very timely matter. He was very accommodating and made me feel at ease. On our wedding day, the driver arrived plenty early to our reception space and was very friendly. The limo was awesome! We couldn't have asked for a better way to end our evening. Thank you Uptown Valet!Uptown Valet is amazing! Arrington helped answer all of my questions and concerns in a very timely matter. He was very accommodating and made me feel at ease. On our wedding day, the driver arrived plenty early to our reception space and was very friendly. The limo was awesome! We couldn't have asked for a better way to end our evening. Thank you Uptown Valet! -
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Jill Sent on 04/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very affordable pricing. They arrived way ahead of schedule, and the driver was very friendly and professional. He even offered to take our picture outside our wedding night hotel without us even asking him too. I would recommend Uptown Valet.Very affordable pricing. They arrived way ahead of schedule, and the driver was very friendly and professional. He even offered to take our picture outside our wedding night hotel without us even asking him too. I would recommend Uptown Valet. -
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Abbie Sent on 05/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Transportation was a HUGE part of our wedding day as we provided transportation for all of our guests from our wedding hotel. It went flawlessly. The buses were more than prompt ready to take our guests to our wedding and reception. The buses were clean, the drivers more than just polite and we were very satisfied with our transportation arrangements.Transportation was a HUGE part of our wedding day as we provided transportation for all of our guests from our wedding hotel. It went flawlessly. The buses were more than prompt ready to take our guests to our wedding and reception. The buses were clean, the drivers more than just polite and we were very satisfied with our transportation arrangements. -
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User995964 Sent on 10/30/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We LOVED Uptown Valet. They were incredibly easy to work with and professional. We arranged buses to bring guests from the hotel to the ceremony/reception and for our getaway car. All the vehicles were very clean, and the drivers were super polite. We HIGHLY reccomend them!We LOVED Uptown Valet. They were incredibly easy to work with and professional. We arranged buses to bring guests from the hotel to the ceremony/reception and for our getaway car. All the vehicles were very clean, and the drivers were super polite. We HIGHLY reccomend them! -
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Nancy Sent on 10/15/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used Uptown Valet & Transportation for our wedding in Austin, TX. From start to finish they were so great to work with. Great staff, great drivers, great vehicles. They were on time and just made things go so smoothly. We used them for shuttles and limo.We used Uptown Valet & Transportation for our wedding in Austin, TX. From start to finish they were so great to work with. Great staff, great drivers, great vehicles. They were on time and just made things go so smoothly. We used them for shuttles and limo. -
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Brittany Sent on 09/24/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used Uptown Valet for our transportation after our Wedding on 9/15. The service was great and very professional. We had a last minute address change that our driver was able to accomodate without any hesitation. Very good prices and car was nice and clean. Will definitely recommend them in future.We used Uptown Valet for our transportation after our Wedding on 9/15. The service was great and very professional. We had a last minute address change that our driver was able to accomodate without any hesitation. Very good prices and car was nice and clean. Will definitely recommend them in future. -
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Christine Sent on 09/21/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service! Arrington was great at checking in with me days before the wedding to make sure everything was set for the transportation. We had transportation for our guests to and from the reception, our wedding party to the church and to the reception, and a get-a-way car. Everyone was on time and was very professional. Highly recommended!Excellent service! Arrington was great at checking in with me days before the wedding to make sure everything was set for the transportation. We had transportation for our guests to and from the reception, our wedding party to the church and to the reception, and a get-a-way car. Everyone was on time and was very professional. Highly recommended! -
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