THE US GRANT, a Luxury Collection Hotel, San Diego Reviews

Reviews

• Malvina D. Sent on 04/12/2019
  5 out of 5 rating

  5.0
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    5.0

  San Diego"s most Luxurious hotels

  If you need a luxurious wedding, you came to the right place! Right in the heart of downtown San Diego, the US Grant is a gem!

  If you need a luxurious wedding, you came to the right place! Right in the heart of downtown San Diego, the US Grant is a gem!
• 
  User2096320 Sent on 04/14/2015
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  The U.S. Grant helped to make our wedding day the best day of our lives! Their professionalism, exceptional customer service, and amazing attention to detail made our day beautiful, fun, and low stress. Ed Kutch is incredible at his job! He makes the bride and groom feel so special from the start of the planning process, through to the day after the wedding. And the Presidential Suite is amazing! What a lovely treat after a long, exciting day! Truly, the U.S. Grant was amazing, and we can't wait to visit to for years to come!

  The U.S. Grant helped to make our wedding day the best day of our lives! Their professionalism, exceptional customer service, and amazing attention to detail made our day beautiful, fun, and low stress. Ed Kutch is incredible at his job! He makes the bride and groom feel so special from the start of the planning process, through to the day after the wedding. And the Presidential Suite is amazing! What a lovely treat after a long, exciting day! Truly, the U.S. Grant was amazing, and we can't wait to visit to for years to come!
• Terri Sent on 04/29/2013
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  The U.S. Grant is an absolutely beautiful venue for the cermony, cocktail hour and reception. Every detail is checked and double checked and the service is impeccable, from the parking attendants, front desk, catering manager (fabulous), event manager (marvelous), and the food service and bartenders. We have received so many compliments on the food, not only the beautiful entrees, but including all of the passed appetizers, appetizer station, and the late night bites. Since the weather in April can vary, we wanted to have everything in one location so there were no worries about rain, wind, or parking. The Grant fit the bill perfectly! The reservation system for the block of rooms for guests was seamless from the date booked, check-in, delivery of welcome bags, through check-out. The personnel at the U.S. Grant, led by their fabulous catering manager, will assure that you have a wedding especially tailored to the bride and groom. They exceeded exxpectations!

  The U.S. Grant is an absolutely beautiful venue for the cermony, cocktail hour and reception. Every detail is checked and double checked and the service is impeccable, from the parking attendants, front desk, catering manager (fabulous), event manager (marvelous), and the food service and bartenders. We have received so many compliments on the food, not only the beautiful entrees, but including all of the passed appetizers, appetizer station, and the late night bites. Since the weather in April can vary, we wanted to have everything in one location so there were no worries about rain, wind, or parking. The Grant fit the bill perfectly! The reservation system for the block of rooms for guests was seamless from the date booked, check-in, delivery of welcome bags, through check-out. The personnel at the U.S. Grant, led by their fabulous catering manager, will assure that you have a wedding especially tailored to the bride and groom. They exceeded exxpectations!
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• Tijana Sent on 07/13/2011
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Our wedding was a dream thanks to this amazing venue. We love working with Lauren Bonahoom and Ed Kutch, because they made sure everything ran so smoothly. Be prepared to spend a lot of money, but it is definitely worth it!

  Our wedding was a dream thanks to this amazing venue. We love working with Lauren Bonahoom and Ed Kutch, because they made sure everything ran so smoothly. Be prepared to spend a lot of money, but it is definitely worth it!
• Atlanta Sent on 10/04/2009
  5 out of 5 rating

  5.0
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  Ed Kutch and team were amazing! We were completely taken care of and treated right! Ed really helped me with some amazing ideas about the menus and lighting! I highly recommend the Celestial room, you cannot go wrong with the US Grant!

  Ed Kutch and team were amazing! We were completely taken care of and treated right! Ed really helped me with some amazing ideas about the menus and lighting! I highly recommend the Celestial room, you cannot go wrong with the US Grant!
• Shelly Sent on 11/03/2008
  5 out of 5 rating

  5.0
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    5.0
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  they made us and my guests feel like royalty
  
  the venue was pefect, good service and attention to detail
  they even helped us with stuff that wasnt their responsibility

  they made us and my guests feel like royalty
  
  the venue was pefect, good service and attention to detail
  they even helped us with stuff that wasnt their responsibility
• Sandy Sent on 02/05/2014
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0

  My husband took me to Europe for 2 weeks and proposed in Paris. We knew we wanted a reception venue location that captured our magical experience in Europe. The US Grant Crystal Ballroom did just that. This room is magical and has an old world Europe glamour feel with elaborate plasterwork, ornate side columns, checkered floor, hand painted ceilings, & Czechoslovakian crystal chandeliers. This room is romantic, quaint, & historic! Aside from us loving this room, the US Grant has some amazing food and drinks. It can get expensive if you select open bar & some of the larger wedding packages. However, overall the value was great for the experience & amazing food! Our guests loved the food and kept saying how wonderful the overall experience was. They have a great catering team!
  We worked directly with Lauren Bonahoom, she was friendly, accommodating, and professional. We highly recommend the US Grant for a wedding or special event!

  My husband took me to Europe for 2 weeks and proposed in Paris. We knew we wanted a reception venue location that captured our magical experience in Europe. The US Grant Crystal Ballroom did just that. This room is magical and has an old world Europe glamour feel with elaborate plasterwork, ornate side columns, checkered floor, hand painted ceilings, & Czechoslovakian crystal chandeliers. This room is romantic, quaint, & historic! Aside from us loving this room, the US Grant has some amazing food and drinks. It can get expensive if you select open bar & some of the larger wedding packages. However, overall the value was great for the experience & amazing food! Our guests loved the food and kept saying how wonderful the overall experience was. They have a great catering team!
  We worked directly with Lauren Bonahoom, she was friendly, accommodating, and professional. We highly recommend the US Grant for a wedding or special event!
• Kelli Sent on 07/21/2013
  3.5 out of 5 rating

  3.5
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0
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    3.5 out of 5 rating
    3.5

  The venue is beautiful and we were beyond impressed with the overall presentation. The things we were not impressed with was the services promised vs the things we actually received from the venue. We asked that there be a limited bar during cocktail hour and no shots. Both of these things occurred and the bar tab was exhausted within an hour of the reception. We were told we would have formal white chairs for our sweetheart table but did not get these. We had an expensive bottle of Don Perignon stolen from our room with no compensation. We were given the top of our wedding cake on a plate and expected to take it home without a box or any type of covering. We also had cake put at our table we were saving to eat later that was taken and thrown away without even asking us if we wanted it. I hate writing a bad review because I would recommend this venue. I would suggest that you make sure you get every single detail in writing along with the related expenses before signing a contract. We were very straight forward about our budget. We were told from our first meeting what we could afford in our budget and even though we never changed the number of guests or added any extra items to our package we were sent a bill with an additional 15% over our agreed budget and estimated expenses based on the number of guest. Luckily we were able to work out this misunderstanding thanks to our coordinator but it was definitely an added stress at the last minute. Our guest loved the food and were extremely happy with the midnight snack provided.

  The venue is beautiful and we were beyond impressed with the overall presentation. The things we were not impressed with was the services promised vs the things we actually received from the venue. We asked that there be a limited bar during cocktail hour and no shots. Both of these things occurred and the bar tab was exhausted within an hour of the reception. We were told we would have formal white chairs for our sweetheart table but did not get these. We had an expensive bottle of Don Perignon stolen from our room with no compensation. We were given the top of our wedding cake on a plate and expected to take it home without a box or any type of covering. We also had cake put at our table we were saving to eat later that was taken and thrown away without even asking us if we wanted it. I hate writing a bad review because I would recommend this venue. I would suggest that you make sure you get every single detail in writing along with the related expenses before signing a contract. We were very straight forward about our budget. We were told from our first meeting what we could afford in our budget and even though we never changed the number of guests or added any extra items to our package we were sent a bill with an additional 15% over our agreed budget and estimated expenses based on the number of guest. Luckily we were able to work out this misunderstanding thanks to our coordinator but it was definitely an added stress at the last minute. Our guest loved the food and were extremely happy with the midnight snack provided.