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The UnRuffled Bride Wedding & Event Coordination Reviews

The UnRuffled Bride Wedding & Event Coordination

The UnRuffled Bride Wedding & Event Coordination

New York, NY
4.9 out of 5 rating, 71 reviews
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Reviews

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    Sarah Sent on 09/17/2018
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    As a very hands-on person, I was initially hesitant to hire a day-of-coordinator; however, I am so so so glad that we booked The Unruffled Bride. It was one of the best decisions!

    I am extremely grateful for all the time, work, and effort that Rebecca and Luis provided for my wedding this past Saturday, 09/15/18. Not only are they such a pleasure to work with, they were able to handle all of our questions, concerns and requests for multiple meetings. Although we booked them for their day-of-coordination services, they were in touch with us throughout the planning process, going above and beyond to ensure that our day went smoothly. They were able to coordinate and work well with all our vendors, which was important. The wedding did indeed go smoothly from my perspective, as they took care of any issues behind the scenes and alleviated any of my stress.

    It was such a pleasure to work with Rebecca and Luis, and I HIGHLY RECOMMEND them to anyone getting married. Do not hire anyone else!!
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    User2004665 Sent on 01/10/2015
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    We are so grateful to have Rebecca and Luis as our day of wedding coordinators. They were absolutely the best. They helped us with our rowdy wedding party and was extremely helpful with the wedding process. Either a small task or a big one, they were always there to help us with anything. Very responsive with emails, professional and a warm personality. We couldn't have imagined our day without them. THANK YOU REBECCA AND LUIS!
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    Isabella Sent on 11/06/2024
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    An asset to our wedding day!

    Rebecca and Luis were such a wonderful hire for our October 2024 wedding in Brooklyn! Their attention to detail is unmatched and they are a wonderfully calming presence to have around. Thank you so much!!!
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    Katie Sent on 03/29/2014
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    Rebecca and Luis helped make our wedding the best and happiest day of our lives. From our initial meeting with Rebecca all the way through our actual wedding they were rock stars. We first met with her in April, and she answered all our questions patiently and she was able to put us in touch our excellent ceremony musician, Chris Williams. Over the course of the next five months, my fiancé and I had countless email exchanges with her, and I told her every time I saw her name in my email inbox I immediately felt calmer. We met with Rebecca again a few days before our wedding for our walk-through. It was also the first time we met Luis. We met at our ceremony space, where we did a quick run-through, then we headed to our reception space, where we were able to meet with the restaurant owner. At both places, Rebecca and Luis asked us logistical questions we hadn't even thought of, and we were able to all get a better sense of how the day would go. The day before our wedding, we met with Rebecca and Luis again for our rehearsal. It was a Friday afternoon, and a lot of family were taking a car service and were stuck in traffic. Everyone was late, but Rebecca kept her cool and ran the walk-through patiently and calmly. On our actual wedding day, Rebecca and Luis were amazing. She later told me there were people in our ceremony space who refused to move, despite us having secured a permit months before. It was one of my biggest fears for my wedding day, and we're so lucky and happy she was there to take care of the situation. She was also there for when our chairs were dropped off, and she made multiple calls to our car service that day, arranging for all our transportation. She told the musicians when to start, when the officiant should walk in, and directed and coordinated our ceremony perfectly. They kept us on schedule at the reception and made sure everything ran smoothly. The entire day ran seamlessly thanks to this incredible duo, and I can't thank them enough.
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    Yslhassel Sent on 03/30/2019
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    The Best Experience!!

    Rebecca is a gem and I can't say enough good things about her and her husband Luis! They are a must have - don’t look any further and just book Rebecca!

    First off I am super particular (as my husband would say :)) and also very hands on. Once I have an idea in my head it has to happen just so. Rebecca and Luis did not disappoint! I hired Rebecca for day of coordinator for my wedding and it was the BEST thing I did. She's responsive, thorough and a true pro. As soon as I talked to Rebecca on the phone I felt at ease and felt like we had a natural rapport. I thoroughly enjoyed my wedding day and did not stress any of the details.

    Rebecca took care of the timelines, made sure the vendors knew when to get in to set up and personally setup alllll of my decor. Everything turned out to be absolutely beautiful. Rebecca has a keen eye for detail and definitely knows what looks good. I hardly say anything is perfect but Rebecca really made my wedding day just that. All our guests told us how beautiful the wedding was!

    Rebecca was also responsible for packing up my personal belongings and I had so many things to pack up (100+ candles, picture frames, leftover cake, guestbook etc.). She did an amazing job with that as well and even packed things that I didn't think about such as a picture I left behind after using the photobooth and the unity candles we used during the ceremony. It's really the little things that count and I’m super appreciative of that!

    I highly recommend Rebecca and would use her again in a heartbeat! Thanks so much for a wonderful day!
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    Tamar Sent on 10/01/2022
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    You won't find better wedding planners

    Rebecca and Luis truly went above and beyond expectations. They helped us think through every step of the process, and more importantly, they put us at ease. They even helped us figure out so complicated DIY elements. The two of them are both so kind and their level of confidence and experience makes planning a lot more fun and less stressful. They answered every single question with patience, and on the day of the wedding, we were able to truly enjoy ourselves because we fully trusted them. They even helped handle needy family members haha. We honestly couldn't imagine a better experience and we feel lucky we found them.
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    Lori Sent on 08/17/2013
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    How do you start a review for a perfect wedding planner. My wedding was perfect because of this team. I used The Unruffled Bride for the day of. My 1st banquet manager said I didn't need one and I see I did. She took care of the big and small problems and seemed like she was always their to answer any questions that I needed. Rebecca & Luis are a perfect team. Anything that concerned me she was their to listen and fix. If you need a wedding planner Rebecca & Luis are your best All -Star Team. Thank You for the great service and ear.
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    Carolyn Sent on 09/21/2023
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    Love them!

    Rebecca and Luis were SUCH a huge help as a day-of-coordinator team for my and my partner’s wedding in Brooklyn. They had a good sense of the space, they handled all the little things that I never would have thought of, they kept us on schedule. Highly recommend this amazing team!
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    Kevonné Sent on 10/22/2014
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    Rebecca & Luis are the real deal! So we have been married for a year now and I feel so bad for taking so long to write this review because I was so impressed with the level of service that Rebecca & Luis provided. I only hired Rebecca as Day of Coordinator but from the beginning she was responsive to my many questions and concerns as I was planning an overseas wedding (lived in Bermuda but was having a wedding in Manhattan). Rebecca came to appointments with me and was even willing to scout a location when I thought I might have to change locations. The cherry on the top was her husband as her bonus teammate. He assisted my husband on the day of the wedding when he was getting ready. The day went smoothly without a hitch and I didn't have to worry about a thing thanks to Rebecca & Luis! We really appreciated the value they both added to our day, helping it to be stress free with no thought about how things were running having to cross my mind as they took care of everything and this resulted in a day we could truly enjoy! This was one of the best decisions I made in regards to the wedding and was certainly great value for the money spent! Thanks Guys!
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    Tanya Sent on 10/19/2010
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    Rebecca (and husband Luis) were fabulous-- they stepped in last minute to take over for a Doc with a schedule conflict and immediately took over vendor coordination, handling all issues with grace. They went above and beyond, hanging out at our rehearsal dinner the night before to meet everyone and handling day of issues perfectly-- most of the time before we even realized there was a problem. They're also both the kind of people you'd want to have as guests at your wedding if they weren't needed as vendors. A+!
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    Raven Sent on 08/25/2011
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    I hired Rebecca as my Day of Coordinator and it was the best decision I could have made! She was there for me way before the wedding day making sure the vendors were all coordinated, and answering all my questions (of which I had many)! I originally didn't think I would need help on the wedding day since I planned everything so thoroughly and the restaurant had a coordinator as well, but Rebecca and her husband Luis were 100% worth it! A few things came up during the wedding which thankfully I did not know about till much later. Rebecca took care of all the tiny details and made sure all I had to do was show up, eat, drink, dance and have a grand time. Anyone who is on a budget and do not think they need a coordinator, please please please work with Rebecca. She is very affordable compared to other Coordinators and she is so sweet and professional! Her services were worth every penny!
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    Jackie Sent on 10/28/2013
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    My husband found this vendor after our 1st DOC canceled on us two months prior to our wedding. We were in a frenzy since we had booked our original DOC 9 months before.

    When we met with this duo for a consultation, we were immediately set at ease. They were so comforting, we found ourselves laughing and just having a good time (when we weren't going over the wedding details). As soon as they left, we knew it felt right and had to book them. Rebecca responded to all my emails immediately and when she wasn't available would send a quick text message letting us know she hadn't forgotten us. She helped put a timeline together and even gave us great ideas for the day of, things we hadn't even thought about. They had a walkthrough and rehearsal prior to the day to help us with the order of things.

    On the day of, they were met with many issues with the venue. My officiant and a guest got stuck in the elevator. The elevators then went out of service before all the guests and myself arrived. We had to climb four flights. Luis helped many of the elderly up the stairs, it was a painful and slow process. They took it in stride, while keeping me updated but never once let me feel stressed. Rebecca continuously told me everything was okay. She made sure we ate as soon as we walked into the bridal suite. They lit up hundreds of candles and filled the bathtub up with rose petals and floating candles. Only later did I learn she had to clean up the bathtub from broken glass and bottle caps from the previous wedding the night before. At the end of the night she even made a last run to make sure nothing was left behind. I honestly feel we wouldn't have enjoyed ourselves had it not been for her and her very helpful husband Luis. Luis carried out the surprise groom cake too. They were angels.

    I cannot recommend them enough!
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    Felicia Sent on 04/16/2013
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    Rebecca was a godsend! From the first time I met with her, she gave me ideas to keep me within my budget, while still keeping my wedding elegant. Then, she promptly responded to all of my emails and nipped any potential problems in the bud. She even reached out to all of my vendors and made sure they knew to contact her on the day of! On the day, I found little things to freak out about, but she was Jiminy Cricket on my shoulder, making sure I ate and kept calm. Her husband, Luis, kept the faux-photo-booth going strong all night long! After my wedding, people raved about how awesome Rebecca was (my husband says he is so glad I hired The Unruffled Bride - at first, he was very much against it. That said it all!). I suggest you hire this team. I wish I had Rebecca from day 1. Not only that, she is so sweet and easy to talk to. Wonderful company and wonderful people!
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    Niki Sent on 09/18/2013
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    We wanted to send you a quick message to say a huge thanks - to the both of you - for all of your amazing work both leading up to, and during, the wedding. We never imagined that our wedding would create such a buzz, and we know that a huge part of the success of the occasion was down to your expert preparation and seamless management on the day.

    We're extremely grateful that we had you on our team.

    Arranging a New York wedding from the UK was always going to be challenging, but we had a great feeling about you from our very first email exchange; you have a lovely blend of relaxed professionalism and we could tell that you'd be fun to work with. Frankly, you exceeded all of our expectations.

    Firstly, we really appreciated all of the detailed work you did behind the scenes in the days leading up to the event. We learned that you spent hours on the phone for us (often after midnight) negotiating with suppliers to make sure that everything would go smoothly on the day. We really valued the fact that you fought hard for us, and represented our interests, whilst keeping all of our suppliers motivated and onside. I think this is a really delicate balancing act, and a talent that I have a great deal of respect for.

    On the day itself, you were both incredible, but I guess we'll never really grasp the full extent of the work that you did for us. Out of the corner of my eye I noticed you; shielding us from questions; warmly attending to our guests; delicately guiding the timetable and dealing with our multitude of suppliers and the venue. I know that there were a million and one things that we never noticed, but I guess that's the skill of a first-rate wedding coordinator. From our point of view everything just worked, and we were both able to focus on enjoying the day.

    Obviously, I would recommend you guys in a heartbeat to anyone getting married in NYC, especially if, like us, they were coming in from overseas.
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    Katherine Sent on 08/16/2022
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    Day of Coordination with Rebecca and Luis

    Rebecca and Luis were our day of wedding coordinators and they were hands down one of the best vendors (and to be less formal, the best people) we worked with. In the months leading up to wedding, Rebecca initiated regular communications with us to garner the necessary details and was so attentative, flexible, thoughtful, organized, and trustworthy. The entire wedding ran so smoothly thanks to her very detailed schedule - we (and all of our other vendors) felt so comfortable and in more than capable hands; it really felt like we were working with friends. We also had a lot of DIY decor to set up and Rebecca and Luis executed it all beautifully utilizing photos we had provided, we were blown away. Last, they helped us with packing up at the end of the night which we greatly appreciated.

    Rebecca also helped us deal with moving our wedding back by almost a year in Covid and made that entire process way less stressful for us.

    We cannot recommend Rebecca and Luis enough - they will make your day the best one yet!
  • Jacob
    Jacob Sent on 10/02/2024
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    Everything and More

    Rebecca and Luis are a seasoned duo with over 12 years of experience in event/wedding planning. When I told them my idea for a 1920s carnival themed wedding reception on a Friday the 13th, they were there to listen to my ideas, offer their expert advice, and go above and beyond in every way possible. They were always responsive and ready with their experience and wisdom to guide the planning along. They also had great connections to other vendors, which saved us a ton of money in the end. On the big day, some hiccups occurred during the event (late vendors, including the cake!), but I never even heard a word about it. They took care of everything with professionalism and made me and my husband feel at total ease every step of the way. With Rebecca and Luis, you are in good hands!
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    Priscilla Sent on 07/30/2012
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    I fought my fiance on having a DOC at our wedding. He thought it was a waste of money...but he wasn't planning anything, so he had no idea the amount of time I was spending planning everything. I'm so glad I won that argument in the end! Rebecca & Luis were truly angels to this DIY bride. My biggest regret...not booking Rebecca for other services & thinking I could do it all. The event space we used is just rented, empty space (meaning you bring in everything...caterer, musicians, etc). Nothing is set up for you. I planned for 6 straight months. Details, details, details. I even went the day before the wedding to set some stuff up. I couldn't sleep the night before the wedding so I lived off of a measly 4 hours on the wedding day...not fun. I was tired & so relieved Rebecca & Luis were there to oversee all the vendors, set up table centerpieces & deal with problems that came up. Rebecca even consoled me at the end of the night when I broke down crying from stress & the acts of a few rude guests. Overall my budget wedding was beautiful & when I went to pick things up the Monday after it was such a relief to find everything packed up & ready to go (Thanks Rebecca & Luis!). They even put the top tier of our wedding cake in the fridge (I had forgotten it). I know their a big part of the reason I was able to enjoy the day I married my best friend :)
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    Paige Sent on 10/03/2019
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    A Dream Team

    To tell it short and sweet, my now-husband was very against a DOC but after working with Rebecca & Luis, he tells everyone it's an absolute must.

    Working with Rebecca was one of my favorite parts of planning a wedding. She was my calm oasis in the hurricane that is wedding planning. Rebecca took over corresponding with all vendors (including my own family!) and answered my emails, texts and calls, every day with patience and grace. She came with ideas and organization and I can't imagine how the day would've gone without her and Luis. They are a dream team that allowed us to enjoy our wedding with zero stress. I would recommend them to anyone who asks.
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    Amy Sent on 07/31/2013
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    Rebecca is amazing! I am so happy my husband and I hired her to coordinate our wedding. We had a very DIY wedding so there were many details that we would need to handle ourselves. Rebecca and I emailed constantly in the months leading up to the day and met up a few weeks before. She helped keep me calm and take care of things when many things didn't go as planned in the weeks leading up to the big day. She and her husband are a great team. When air conditioning fluid started to leak all over the reception venue, they calmly suggested I move the tables around and have the dance floor in the middle. Now nobody got dripped on and the dance party was even more amazing. I definitely had a vision for how I wanted things to look and she took my ideas and brought them to life that day. Her husband Luis even manned our Ipod during the ceremony and reception as we didn't hire a DJ. Everything ran so smoothly thanks to them. I honestly don't know what we would have done without them! Plus they're just really nice people. If you need a day of coordinator, you must hire Rebecca!
  • Jessica
    Jessica Sent on 11/12/2010
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    Rebecca Carlo was absolutely amazing to work with, not only on my actual wedding day but every day leading up to it from the moment my sister decided to give me the wonderful gift of a day-of wedding coordinator. Rebecca is warm, genuine, and has a wonderful, calming spirit and positive “can-do” attitude. Throughout this experience she was a great ally (dealing with one extremely difficult vendor who shall remain nameless) and yes, through the process, she even became a friend.
    Prior to my sister’s suggestion and gift, I really didn’t think I would need a coordinator and thought it was an unnecessary expense. I thought coordination was something I could handle on my own or have a sister or my mom handle. I did not count on how many things need to get done the day of, how many mini-emergencies would arise (from my dad forgetting his belt to a guest becoming ill and needing to be taken to the hospital!) nor did I think about how my family could possibly handle all the “little” things for me (that aren’t actually so little) when they would be busy getting themselves ready, lining up for the processional, taking pictures and being active participants in my wedding.
    I did not consider who would create a timeline of the day, and ensure we stick to it (so we don’t get charged extra for time sensitive vendors)? Who would round up people for pictures so no one gets left out? Who would pin on corsages and assist elderly relatives? Who would make sure the vendors all get paid? Make sure decorations and favors are in the right places? Have people sign the guest book? Distribute programs? Cue musicians? Run back and forth between vendors and handle their questions? Collect/gather all my personal belongings (cake knife, guest book, personally created signs, custom cake topper, keepsake menu, program, etc.) so I can make a smooth, worry-free exit? Arrange with caterer for some food to be packed up for me and groom so we’d have food at the hotel later that night? And these are just a few examples of what Rebecca and her assistant did for me on my wedding day.
    There were countless things that went on “behind the scenes” that I’m sure I still don’t know all that Rebecca and her assistant did to make my wedding go smoothly but believe me, I appreciated it all.
    In gifting me with Rebecca’s coordination services, my sister really gifted me with time : time to enjoy the day, time to enjoy the amazing moments with my groom and time to catch up with family and friends that I rarely get to see.
    When I shared my experience with co-workers and friends, too many people recounted their wedding stories of barely getting a moment to themselves, not getting to see or speak to their guests, not getting to eat anything, etc. but I can honestly say that I was able to do all of the above and more. Yes, the day went faster than I could have imagined but with Rebecca’s help I was able to enjoy it all. I was able to just enjoy the moments with my groom and my family which after spending so much time and money on planning your wedding, you should be able to do!
    So even if you don’t have an awesome sister to gift you with Rebecca’s services I urge you to give yourself this precious gift! Remember, you only get one chance to pull of the wedding of your dreams. With Rebecca’s help, you will be able to do so.
    One grateful bride,
    Mrs. Jessica Contreras
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    Janice Sent on 07/26/2011
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    I can't say enough amazing things about Rebecca & Luis. They were the best decision we could have ever made with regards to our 4/29/11 wedding. Rebecca was extremely professional, courteous and has great communication skills. I honestly don't know what I would have done without them. She was always there for me whenever I needed anything. They really went above and beyond. Thank you for all your hard work!
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    Rachel Sent on 12/06/2015
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    Rebecca and Luis filled so many roles at our wedding. They were our Day of Coordinators but they did far beyond this and their staff was amazing. They put up all of our decorations exactly to our specs, set up all of our tables, managed the music and the sound system, helped our ceremony run smoothly, got all of our guests seated in time, put out all of our "hors d'oeuvres" and cake/doughnuts, made the coffee (and had a genius way of trouble shooting it when one of our coffee pots broke), filled everybody's water glasses, cleared everybody's plates, helped with announcements and cleaned and boxed everything up at the end of the night for us. Rebecca even ran to a nearby deli and begged them for to-go containers when our caterer forgot to provide them—we had way too much food left over and we didn't want to waste it. They truly were amazing and helped us to just enjoy our wedding and have fun. You can tell they truly love what they do and they definitely worked hard to help us have the wedding we desired. Thank you Rebecca and Luis and your staff!
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    Victoria Sent on 11/01/2011
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    Hiring Becky as a Day-of Coordinator was without a doubt one of the best decisions I made for my wedding this past July. From day one, she was completely accessible, detail oriented and in control, taking everything off my plate and onto hers. She was extremely professional and went above and beyond her duties, over extending herself in many ways. The day went as smooth as could be because of her and more importantly, I was able to enjoy it all knowing that Becky was on top of everything. On a personal note, Becky is sweet, patient and an absolute pleasure to work with. IMy family and I were beyond grateful for her help. I highly recommend her services.
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    Laura Sent on 01/03/2017
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    Rebecca and her husband Luis acted as day-of coordinator for our wedding in May and I honestly could not recommend the two of them enough. They did a phenomenal job at our wedding and I don't have anything negative to say; they allowed us to relax and were worth every penny! Rebecca's attention to detail was excellent. I'm a totally Type A bride and *in my head* I knew exactly where I wanted everything to go, and how the venue should look. Rebecca took two brief meetings and an insane Excel spreadsheet, and somehow was able to translate that into my vision. She placed everything according to my instructions, and those things that I left out, she took care of completely. She dealt quickly with a few issues that came up that day -- and if there were others, I haven't learned! I was able to sit back and relax, and I didn't have to think about the flow of the evening or whether our first dance was on time. She and Luis are also so kind and easy to talk to, and their rates are incredibly reasonable for NYC. I highly recommend them and can't thank them enough.
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    Karen Sent on 07/26/2014
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    Rebecca is UNBELIEVABLE!!!! She is calm, knowledgable, responsive, creative and just a wonderful person to work with. She worked within my budget, kept me calm when I was planning a NY wedding from Portland OR. Her energy was perfect. Not overbearing at all but holds her own with vendors and keeps the day on track. I can't say enough great things about her and her business. My wedding was perfect thanks to her hard work.
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