The UnRuffled Bride Wedding & Event Coordination Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
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![Jesse]()
Jesse Sent on 09/24/2025Thank You Luis!
Luis was an absolute star day-of coordinator for our wedding day. He fielded our many emails and questions leading up to the event with kindness and patience, and encouraged us to call or text with any updates as the day drew closer. He created an extremely detailed timeline for our wedding day and coordinated with all vendors to make sure everyone was on the same page. On the day of, he kept us on schedule almost down to the minute, and responded to any unexpected events calmly and with professionalism and positivity. He set up our decor just as we'd envisioned (and sometimes even better), and at the end of the night packed it up just as carefully. We especially appreciated how attentive he was to our parents and to our guests with dietary restrictions. Whether it was reworking floral arrangements to create an extra boutonniere just before family photos, or enlisting the venue coordinator to repair our cake topper in the middle of the reception when we thought it was beyond saving, we were consistently impressed with Luis's dedication, resourcefulness, and professionalism. I am naturally a very anxious person, but as soon as I saw Luis in action I knew that I could relax and that he had everything under control. At the end of the night he even personally followed the delivery driver back to our hotel to ensure our decor was returned safely. Many of our guests commented on how smoothly everything ran and how much fun they had. We can't thank Luis enough for going above and beyond to ensure we had a truly enjoyable and memorable wedding! -
![Isabella]()
Isabella Sent on 11/06/2024An asset to our wedding day!
Rebecca and Luis were such a wonderful hire for our October 2024 wedding in Brooklyn! Their attention to detail is unmatched and they are a wonderfully calming presence to have around. Thank you so much!!! -
![Jacob]()
Jacob Sent on 10/02/2024Everything and More
Rebecca and Luis are a seasoned duo with over 12 years of experience in event/wedding planning. When I told them my idea for a 1920s carnival themed wedding reception on a Friday the 13th, they were there to listen to my ideas, offer their expert advice, and go above and beyond in every way possible. They were always responsive and ready with their experience and wisdom to guide the planning along. They also had great connections to other vendors, which saved us a ton of money in the end. On the big day, some hiccups occurred during the event (late vendors, including the cake!), but I never even heard a word about it. They took care of everything with professionalism and made me and my husband feel at total ease every step of the way. With Rebecca and Luis, you are in good hands! -
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![Kimberly]()
Kimberly Sent on 09/30/2024Highly recommend
We hired Rebecca and Luis as day-of coordinators and they were great! Rebecca came up with the timeline and communicated with vendors leading up to the wedding. Luis was my main coordinator for the wedding and he did a great job of keeping us on track. We had paid for sparkling wine for guests upon arrival but noticed the venue didn’t put it out. We told Luis and he handled it right away. It also rained on our day and he took away a lot of stress by communicating with the venue to go through with the rain plan. -
![Rachel]()
Rachel Sent on 08/03/2024Wedding Planning Duo of our Dreams!
We had the pleasure of working with Rebecca and Luis as our wedding planners, and they were absolutely incredible. We opted for their partial planning Serenity package, and it was perfect for us. Our wedding was in June at Greenpoint Loft, a venue they know like the back of their hand. They coordinated seamlessly with the venue and the caterers (we used Creative Foods, who actually recommended Rebecca and Luis).
As a very Type A person, I had a million questions for them, which they always answered enthusiastically and very quickly. They executed our day to perfection and were so sweet along the way. We got married in a circle/round formation, and Luis did an awesome job making sure the inner circle included all our immediate family and wedding party, which was one of my favorite parts.
Rebecca and Luis had fantastic recommendations that helped us save a solid amount of money. We live close to the venue, so they even picked up our decorations and dropped them off, relieving us of the worry about cleaning up afterward. We had a big wedding party, including our dog, and they led everyone seamlessly throughout the day. They also did a walkthrough with us a month out and a rehearsal two days before the wedding.
Rebecca and Luis were so awesome and sweet. I highly recommend them to anyone planning a wedding. Their professionalism, kindness, and expertise made our day unforgettable. -
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![Jessica]()
Jessica Sent on 09/25/2023Fabulous planner
Rebecca and Luis at Unruffled Bride are game changers. After an exhausting search of different wedding planners, we were recommended Rebecca by a local venue. Rebecca saw my vision from the first conversation and executed it to a tee.
For every vendor, she had a trusted list of who to pick and choose from at every price point. She helped us understand, from the beginning, where our money should go and where it didn’t need to. For the year before the wedding, she answered every email, text, and call promptly and was happy to provide anything we needed, even if it was just a friendly ear. Rebecca and Luis bring joy to their work, and they clearly love what they do and each other.
In the weeks leading up to the wedding, Rebecca had every “t” and “I” dotted and crossed. They met with and organized all the external vendors with the venue, created the wedding day timeline, and kept me calm. Day-of, they helped set up all of the tables and chairs, our decorations, coordinated with our rental companies, and even went so far as to set our tables for us. Although I was getting ready nat the venue, I never had to raise a finger. During our wedding, they kept everything on a proper timetable and made it possible for my husband and I to participate in and enjoy ourselves to the fullest.
Our wedding went off without a hitch (or at least none that I know of) and I put that solely on Rebecca and Luis’ shoulders. They worked hard to make our day truly special, and I’ve also gained life-long friends. Hire Rebecca and Luis, you won’t regret it!! -
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![Megan]()
Megan Sent on 09/18/2023The gift of peace of mind - Rebecca and Luis are the best!
Luis and Rebecca were truly the best gift for our wedding experience. They pride themselves on giving couples the gift of peace of mind, and they did not disappoint. Throughout the planning process Luis and Rebecca were available and responsive. Even more, they helped out tremendously with our wedding timeline, floorplan (which was especially challenging with the tight layout of our venue), and even stepped up and filmed our ceremony and dances. From set-up to break down they were on point. The Unruffled Bride was a joy to work with and collaborate with throughout the whole process. Having a raw space can be a challenge, even for the most seasoned of couples. However, Luis and Rebecca made vendor management, set-up and tear down a breeze. We are beyond happy with how how our wedding went and would recommend the Unruffled Bride to any couple looking for a seamless wedding experience. Thank you so much! -
![Tamar]()
Tamar Sent on 10/01/2022You won't find better wedding planners
Rebecca and Luis truly went above and beyond expectations. They helped us think through every step of the process, and more importantly, they put us at ease. They even helped us figure out so complicated DIY elements. The two of them are both so kind and their level of confidence and experience makes planning a lot more fun and less stressful. They answered every single question with patience, and on the day of the wedding, we were able to truly enjoy ourselves because we fully trusted them. They even helped handle needy family members haha. We honestly couldn't imagine a better experience and we feel lucky we found them. -
![Pam]()
Pam Sent on 05/29/2022Best investment - peace of mind is priceless
Rebecca was by far the best investment we made for our wedding! We had a great experience working with her. From booking her all the way to loading the car after the reception, she was a true professional. She knows everyone in the industry and every vendor that we worked with spoke highly of her.
We did all the planning, but she executed on our vision and managed our wedding day seamlessly. She put in so much time in and was always responsive and on top of everything. I must admit, I was a type A bride and a worrier. There were so many moving pieces -- we had more than 10 vendors and deliveries that day. She handled all the day-of details which allowed us to truly enjoy our special day. In retrospect, we could not have pulled the wedding off without her. Rebecca gave us peace of mind and allowed us to fully enjoy our event -- that is priceless.
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![Katherine]()
Katherine Sent on 04/10/2020100% Made our wedding incredible
There's a reason everyone has put 5 stars in their rating of Rebecca and Luis' business. They are the absolute best at what they do. They're professional beyond belief, managed the big and small, didn't let anything slip, and adapted to anything that we threw their way.
Specifically:
- Rebecca and Luis joined us for a pre-wedding meet and greet, met with everyone and made sure they knew all the key players before the day of the event.
- We weren't picky about how the decorations would lay out in the venue. Rebecca and Luis made it GORGEOUS.
- We had an uncommunicative vendor in the week leading to the wedding. I was having terrible luck getting a hold of someone to help. Rebecca got after them to communicate with us immediately, and helped keep an eye on the particular vendor on the day of the event.
- We live in NYC and couldn't keep much of anything from our wedding. We created a "donate" list and asked Rebecca and Luis to pack things up so we could easily take the boxes to Goodwill the next day. They packed everything up and did it themselves, so we didn't even have to make the trip to donate everything the next day. It felt like a million pounds of logistics were lifted off of us when we could just enjoy after-hours drinks with guests and not have to return to the venue to pack up.
Would vouch for them any day or night. Someone else mentioned hiring them was the best investment they made in their wedding - I, my husband, and my mother all agreed. They're the absolute best. -
![Paige]()
Paige Sent on 10/03/2019A Dream Team
To tell it short and sweet, my now-husband was very against a DOC but after working with Rebecca & Luis, he tells everyone it's an absolute must.
Working with Rebecca was one of my favorite parts of planning a wedding. She was my calm oasis in the hurricane that is wedding planning. Rebecca took over corresponding with all vendors (including my own family!) and answered my emails, texts and calls, every day with patience and grace. She came with ideas and organization and I can't imagine how the day would've gone without her and Luis. They are a dream team that allowed us to enjoy our wedding with zero stress. I would recommend them to anyone who asks. -
![Chantal & Harold]()
Chantal Sent on 07/20/2019Look no further!
We worked with Rebecca and Luis for our April 2019 wedding and could not have been happier with their day of coordination services! Rebecca was instrumental in making sure that we were very prepared leading up to the wedding day. She and Luis visited the venue with us, made sure our timelines were in tip-top shape, and also made sure that things ran smoothly the day of the wedding. Rebecca made herself super available prior to the wedding via email and phone and we knew that she cared about our day just as much as we did. If you're looking for day-of-coordination services, look no further! We're so glad we got to work with them and couldn't imagine our day without this fantastic duo! -
![YSLHassel]()
Yslhassel Sent on 03/30/2019The Best Experience!!
Rebecca is a gem and I can't say enough good things about her and her husband Luis! They are a must have - don’t look any further and just book Rebecca!
First off I am super particular (as my husband would say :)) and also very hands on. Once I have an idea in my head it has to happen just so. Rebecca and Luis did not disappoint! I hired Rebecca for day of coordinator for my wedding and it was the BEST thing I did. She's responsive, thorough and a true pro. As soon as I talked to Rebecca on the phone I felt at ease and felt like we had a natural rapport. I thoroughly enjoyed my wedding day and did not stress any of the details.
Rebecca took care of the timelines, made sure the vendors knew when to get in to set up and personally setup alllll of my decor. Everything turned out to be absolutely beautiful. Rebecca has a keen eye for detail and definitely knows what looks good. I hardly say anything is perfect but Rebecca really made my wedding day just that. All our guests told us how beautiful the wedding was!
Rebecca was also responsible for packing up my personal belongings and I had so many things to pack up (100+ candles, picture frames, leftover cake, guestbook etc.). She did an amazing job with that as well and even packed things that I didn't think about such as a picture I left behind after using the photobooth and the unity candles we used during the ceremony. It's really the little things that count and I’m super appreciative of that!
I highly recommend Rebecca and would use her again in a heartbeat! Thanks so much for a wonderful day! -
![User2260730]()
User2260730 Sent on 05/07/2015Rebecca was the perfect DOC. Back when I was searching for one they seemed either: pretentious and snobby, made it seem like you were just one bride among their many others, cared about their lives more than your wedding, or money hungry. Rebecca was none of the above. I really respect her chosen profession and how it evolved from her personal experience w/her own incompetent planner on her wedding day. She really makes it her goal to have the bride feel happy about her day and be able to enjoy it.
Not only is her vibe chill, humble and easy to feel comfortable with... I discovered she is also very on point with details. I was very pleasantly surprised to learn from my vendors that she had been in touch with every single one of them regarding the smallest of details. This was a god send because I was expecting to have to do this but it's the last thing you want to do days before the event -making sure each vendor you booked is arriving and knows what to do.
She also really gets down and dirty doing whatever it takes to create your day to how you envisioned. Whether it be: carrying a photo booth up stairs, helping guests find their seats, improvise solutions to any problems that will arise, decorate, stay in touch with what each vendor is doing, etc.
I was too busy enjoying myself but my family members noted how hard working she was. If there were any catastrophes, I certainly did not know about it and had the best day of my life. Thank Rebecca for running our wedding and being as dependable and professional as you are -it was a dream!! <3 -
![ravenmad]()
Raven Sent on 08/25/2011I hired Rebecca as my Day of Coordinator and it was the best decision I could have made! She was there for me way before the wedding day making sure the vendors were all coordinated, and answering all my questions (of which I had many)! I originally didn't think I would need help on the wedding day since I planned everything so thoroughly and the restaurant had a coordinator as well, but Rebecca and her husband Luis were 100% worth it! A few things came up during the wedding which thankfully I did not know about till much later. Rebecca took care of all the tiny details and made sure all I had to do was show up, eat, drink, dance and have a grand time. Anyone who is on a budget and do not think they need a coordinator, please please please work with Rebecca. She is very affordable compared to other Coordinators and she is so sweet and professional! Her services were worth every penny! -
![Jessica]()
Jessica Sent on 11/12/2010Rebecca Carlo was absolutely amazing to work with, not only on my actual wedding day but every day leading up to it from the moment my sister decided to give me the wonderful gift of a day-of wedding coordinator. Rebecca is warm, genuine, and has a wonderful, calming spirit and positive “can-do” attitude. Throughout this experience she was a great ally (dealing with one extremely difficult vendor who shall remain nameless) and yes, through the process, she even became a friend.
Prior to my sister’s suggestion and gift, I really didn’t think I would need a coordinator and thought it was an unnecessary expense. I thought coordination was something I could handle on my own or have a sister or my mom handle. I did not count on how many things need to get done the day of, how many mini-emergencies would arise (from my dad forgetting his belt to a guest becoming ill and needing to be taken to the hospital!) nor did I think about how my family could possibly handle all the “little” things for me (that aren’t actually so little) when they would be busy getting themselves ready, lining up for the processional, taking pictures and being active participants in my wedding.
I did not consider who would create a timeline of the day, and ensure we stick to it (so we don’t get charged extra for time sensitive vendors)? Who would round up people for pictures so no one gets left out? Who would pin on corsages and assist elderly relatives? Who would make sure the vendors all get paid? Make sure decorations and favors are in the right places? Have people sign the guest book? Distribute programs? Cue musicians? Run back and forth between vendors and handle their questions? Collect/gather all my personal belongings (cake knife, guest book, personally created signs, custom cake topper, keepsake menu, program, etc.) so I can make a smooth, worry-free exit? Arrange with caterer for some food to be packed up for me and groom so we’d have food at the hotel later that night? And these are just a few examples of what Rebecca and her assistant did for me on my wedding day.
There were countless things that went on “behind the scenes” that I’m sure I still don’t know all that Rebecca and her assistant did to make my wedding go smoothly but believe me, I appreciated it all.
In gifting me with Rebecca’s coordination services, my sister really gifted me with time : time to enjoy the day, time to enjoy the amazing moments with my groom and time to catch up with family and friends that I rarely get to see.
When I shared my experience with co-workers and friends, too many people recounted their wedding stories of barely getting a moment to themselves, not getting to see or speak to their guests, not getting to eat anything, etc. but I can honestly say that I was able to do all of the above and more. Yes, the day went faster than I could have imagined but with Rebecca’s help I was able to enjoy it all. I was able to just enjoy the moments with my groom and my family which after spending so much time and money on planning your wedding, you should be able to do!
So even if you don’t have an awesome sister to gift you with Rebecca’s services I urge you to give yourself this precious gift! Remember, you only get one chance to pull of the wedding of your dreams. With Rebecca’s help, you will be able to do so.
One grateful bride,
Mrs. Jessica Contreras
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![Alison]()
Alison Sent on 05/23/2012Rebecca was like my guardian angel through planning my wedding. Our reception was at The Foundry which is just an event space, so we had a lot of vendors to coordinate and I wasn't sure how I would be able to oversee it all and be sure it would come together smoothly... enter Rebecca.
From our first meeting to the end of my wedding, Rebecca was a calming, reliable person for me to run to. Any concern at all before and day of... I would bring up to her, and poof -- taken care of! She really takes care of so much more than you can imagine would need taking care of. No task is too big or small, she is there to make sure you enjoy every bit of your wedding day. Just as she can be calm, she can get tough with anyone who needs it also!! Which can come in handy should you need it.
If you're considering a D.O.C... just do it. Honestly, it was one of the best decisions I ever made... it's like buying a safety net on the most important day of your life. Another thing I really loved about her, is this isn't just another job to her -- this is important to her... she is really passionate about making sure your day is perfect. For that aspect alone, it was worth every penny. And speaking of, her fee is very reasonable especially for the level of support she provides.
Thank you, Rebecca & Luis, for everything!
Alison & Demetri -
![Jpbride2B]()
Judy Sent on 03/25/2020In the End, was not worth it for what we paid for. Contract was not met.
Looking back, I know I should have just hired them as day of coordinators as opposed to partial planner services. In the end, I ended up doing everything myself, they were not at our rehearsal, they did things (changes to the order of events) without talking to me about it and actually ended up doing what I had specifically said I did not want. When I spoke to our DJ about why he did things that I specifically asked him not to, he said that he was going by the changes the planners put in place. While I am very grateful for their flexibility the day of and their recommendations of vendors where very good, literally my number 1 regret from our wedding is paying for the partial planning services when it really was just day-of coordination that would have been better for them. Multiple aspects of our contract were not met: A planning meeting the month before, them being in contact with vendors 2 weeks prior, them being at and running our rehearsal. BUT everything day on (aside from the unapproved changes to the order) was on point. SO I def would recommend them as the day of, they are very hands-on and on point. But anything beyond that, in wedding peak season, I do not recommend. They had weddings all weekend before mine and it was hard to get in touch with them the days before bc of that. If I could do it all again, I would not have used their services. My husband and I both really regret this choice.
Personally, they are both extremely kind and amazing people. I truly just feel like we fell through the cracks in a busy season.
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