The Palms Hotel & Spa Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Sophie Sent on 05/25/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elegant, Chic, & Truly Unforgettable
We truly could not have imagined a more perfect place to celebrate our wedding weekend than The Palms Hotel & Spa. The property is absolutely stunning - elegant, warm, tropical, and incredibly welcoming - and our guests are still talking about how special the entire experience felt.
The biggest thank you goes to Nataly, who was nothing short of amazing throughout this entire process. Her attention to detail, thoughtfulness, professionalism, and calm presence made such a difference from start to finish. The week of the wedding especially, she handled countless moving parts and requests coming from every angle with so much grace and kindness, while somehow making everything feel seamless.
You can truly feel how much care this team puts into creating memorable experiences, and we are so grateful for all of the special touches that made our wedding weekend unforgettable. We’ll forever look back on our time at The Palms so fondly. 🤍-
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+3 photos
The Palms Hotel & Spa's reply:
Hi Sophie!
Your words mean more than you know. It was an absolute honor to be part of such a beautiful celebration, and we’re overjoyed to hear how special your wedding weekend felt. We are so thrilled to know how deeply our care and attention touched you and your guests. Creating seamless, meaningful moments is at the heart of what we do, and knowing that you felt supported and celebrated from start to finish is the greatest gift.
Thank you for trusting us with such an important milestone. We’ll always hold your wedding weekend close, and we’re so grateful to be part of your story. Wishing you and Donald a lifetime of love, joy, and memories as beautiful as the ones you created here 🤍 -
Quality of service
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Cassandra Sent on 04/20/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING experience from start to finish!
Wedding planning felt completely seamless thanks to Nataly and the team at The Palms Hotel & Spa. From the very beginning, Nataly was incredibly attentive, responsive, and organized - even with multiple weddings happening every weekend at the property.
They provided every detail we needed upfront, and their preferred vendor list and thoughtfully designed wedding packages made the entire process feel so digestible and stress-free. Everything was clear, streamlined, and easy to navigate, which made a huge difference throughout planning.
Beyond the process, the property itself is absolutely spectacular. The setting created the perfect backdrop for our wedding weekend, and we truly could not have asked for a better experience with our friends and family. Our guests are still raving about how special and beautiful everything was.
We cannot recommend The Palms enough - it was everything we hoped for and more!The Palms Hotel & Spa's reply:
Hi Cassie,
Thank you so much for sharing this beautiful feedback. It means the world to us to know that your wedding experience felt seamless from start to finish. We take great pride in creating a stress‑free, thoughtful planning process, and it’s wonderful to hear that this came through for you.
We’re thrilled that the property and setting helped make your weekend feel so special, and it’s amazing to know your guests are still talking about it. Celebrating with you and your loved ones was truly an honor.
Thank you again for trusting us with such an important moment in your lives. We’re grateful for your recommendation and wish you both a lifetime of happiness!!!
- Nataly -
Quality of service
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Victor Sent on 04/15/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue and excellent service
The Palms was the perfect LGBT friendly venue for us. The in-house coordinator Nataly was on top of the planning process from start to finish, helping us with our vendors and on the day of the wedding. The whole setup for the ceremony, cocktail hour, and reception was close together but felt very expansive. It looked beautiful. The food was really incredible, especially by wedding standards. We highly recommend getting appetizers for cocktail hour. They were great! Overall our wedding at The Palms was easy to plan and super enjoyable.The Palms Hotel & Spa's reply:
Hi Victor & Brian,
Thank you so much for your kind words and thoughtful review. It was truly an honor to be part of your special day, and I’m so grateful you trusted The Palms to bring such meaningful moments to life. Working with you both was an absolute pleasure!
Wishing you both endless happiness as you begin this new chapter together. -
Quality of service
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Emma Sent on 01/02/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Vanessa at The Palms is amazing to work with. Highly attentive to detail, easy to work with and very responsive. Food was great, venue is amazing and everyone loved it! Can't recommend it enough!The Palms Hotel & Spa's reply:
Thank you so much, Emma! It truly means a lot to hear such kind words. Working with you was an absolute pleasure, and I’m so happy everything from the food to the overall experience was a hit with you and your guests. Wishing you both all the happiness and thank you again for trusting us with such a special day!
—Vanessa & The Palms Team -
Quality of service
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Camille Sent on 12/24/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing
We had our wedding at The Palms Hotel & Spa, and it was truly perfect from start to finish. From the moment we began planning to the very last song of the night, the entire experience exceeded every expectation.
Vanessa was absolutely exceptional—she guided us through every step with care, professionalism, and genuine warmth. She made the planning process feel seamless and stress-free, and we always felt supported, heard, and in the best hands possible.
The staff across the board were outstanding—attentive, kind, and incredibly professional. The food was phenomenal (our guests are still talking about it), the drinks were amazing, and the service was truly next level. Every detail was handled flawlessly, allowing us to be fully present and enjoy every moment of our day.
If you’re considering The Palms for a wedding or special event, don’t hesitate. It’s a stunning venue with an incredible team that delivers an unforgettable experience. We couldn’t have imagined a better place to celebrate such an important moment in our lives.The Palms Hotel & Spa's reply:
Camille, thank you so much for your incredibly kind words! It truly meant the world to be part of your special day, and we’re so grateful you took the time to share your experience. Wishing you both a lifetime filled with love and happiness 🤍 -
Quality of service
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Nydia Sent on 12/04/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful wedding experience
When we chose the Palms Hotel for our wedding venue, I only knew that I loved the location and outdoor gardens, gazebo, and deck. What I did not know was the exceptional care and service that both Nataly and Vanessa provided before the wedding (so many details), and during the very special day. Both were so patient and helpful. Also, on our wedding day, the entire staff was so friendly, positive, and attentive to each guest. I received so many compliments about them. Make sure you choose a coordinator to help the day of the wedding. It made all the difference. Thanks to everyone at the Palms Hotel and Spa. An unforgettable day.The Palms Hotel & Spa's reply:
Hi Nydia,
Thank you so much for your kind words and thoughtful review. It was truly an honor to be part of your special day, and I’m so grateful you trusted me with such meaningful moments. Knowing that my work helped make your wedding even more memorable means the world to me. Your warmth, grace, and joyful spirit made every moment working with you an absolute pleasure!
Wishing you and Mark endless happiness as you begin this new chapter together. -
Quality of service
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Meghan Sent on 12/02/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect location for our big day!
We had stayed at The Palms several times before booking the location for our wedding and it was the perfect venue for our event. Nataly and the event staff were so responsive to all of my questions and helped me design exactly what I envisioned for our wedding day. The variety of location options for the ceremony, cocktails, and reception made for a great experience for our guests and provided a perfect backdrop. The food was delicious and their ability to accommodate my many allergies seamlessly helped make the day easy for me. The day of the wedding went very smoothly with the professional guidance of Nataly and our guests had a great time. Many of our guests also commented on how much they enjoyed the newly renovated hotel! I would highly recommend The Palms- a beautiful location and their expertise in weddings shows!The Palms Hotel & Spa's reply:
Hi Meghan,
Thank you so much for your kind review! It means the world to know you had a great experience and that I could play a part in your special day. Your thoughtful words are truly appreciated, and I’m so grateful for the opportunity to have been a part of your beautiful celebration.
Wishing you and Steve all the happiness in this new chapter!
Warm Regards,
Nataly Mejia
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Quality of service
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Ali Sent on 12/02/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A fantastic experience
We truly loved every step of the experience at The Palms. Vanessa and her team made our wedding a day we will never forget.The Palms Hotel & Spa's reply:
Hi Ali,
Thank you so much for taking the time to share your review! We truly appreciate your kind words and are so glad to have been a part of your special day. It was a pleasure working with you, and we’re grateful you chose The Palms Hotel and Spa to help bring your celebration to life.
Wishing you both endless happiness in the years ahead!
Vanessa Ortiz -
Quality of service
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Giancarlo Sent on 11/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic in every detail
We had our wedding at The Palms Hotel & Spa, and the entire experience was extraordinary from the very first meeting to the moment the last guest left. Planning a wedding involves countless moving pieces, and The Palms team handled every single one with remarkable flexibility, grace, and professionalism. They were always accommodating and always attentive, something you only truly appreciate once you are in the middle of planning a real wedding.
They guided us through everything: the layout, the placements, the flow of the event, the timeline, and all the small but crucial details you never imagine even exist until you begin planning a wedding. Every request was welcomed, every idea was heard, and every change was handled without hesitation. It felt like having a team fully committed to making our day exactly what we envisioned.
A very special thank-you goes to Vanessa and Nataly. Their kindness and patience stood out from day one. They were not only professional but genuinely invested in making our wedding perfect. They anticipated needs, offered smart, thoughtful suggestions, and kept us calm and confident throughout a process that can easily become overwhelming. Their support on the wedding day itself was exceptional — precise, organized, reassuring, and always present without ever being intrusive.
Our families and guests noticed the difference. Everyone commented on the beautiful setting, the seamless flow of the evening, the excellent service, and the warm atmosphere the staff created. We felt cared for, respected, and celebrated — not just as clients, but as people experiencing one of the most meaningful days of our lives.
We are truly grateful to The Palms for helping us bring our vision to life. If you are looking for a venue that combines beauty, exceptional service, and a team that genuinely cares, we recommend The Palms Hotel & Spa without hesitation. They made our wedding unforgettable in every sense.The Palms Hotel & Spa's reply:
Hi Giancarlo,
Thank you so much for taking the time to share your experience! It truly means a lot to our entire team. We are thrilled to hear that your wedding day was everything you hoped for, and that our venue and staff were able to play a meaningful part in your celebration.
Creating memorable, seamless events for our couples is always our top priority, and your kind words remind us why we love what we do. Thank you again for trusting us with such an important moment in your lives.
Wishing you both a lifetime of love and happiness!
-Nataly and Vanessa (Catering Team at The Palms Hotel & Spa) -
Quality of service
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Lilley Sent on 10/27/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Purely Paradise!
Where do I even begin?! The Palms Hotel & Spa has always been one of my favorite places to stay in Miami Beach, so choosing it as our wedding venue was a total no-brainer. It’s the epitome of laid-back luxury with the most stunning tropical backdrop — absolutely picture-perfect.
From day one, the staff went above and beyond. Vanessa was an absolute superstar! She kept every detail organized, communicated flawlessly, and made planning feel simple, smooth, and completely stress-free. The service across the board is ALWAYS 10/10 — whether you’re a hotel guest or there for a wedding, every single team member provides warm, genuine, heartfelt hospitality. Honestly, I’d put this team up against anyone in the industry!
And the food… WOW. People are still raving about it! Each course was beautifully presented and full of flavor — every bite felt like a “moment.” It truly elevated the entire night.
The Palms is beautiful, welcoming, and unpretentious, with thoughtful touches everywhere you look. Having stayed here about 10 times over the years, it already felt like paradise — but hosting our wedding here took it to the next level. If you’re looking for a venue that nails both service and ambience, THIS is the place.The Palms Hotel & Spa's reply:
Hi Lilley,
Thank you so much for your beautiful review. I absolutely loved working with you throughout your wedding planning every step with you was truly a joy. Your warmth, kindness, and excitement made the whole process feel so special, and seeing everything come together for your big day was such an honor.
Thank you for trusting The Palms Hotel and Spa with a moment so meaningful in your life. I’m so grateful we got to be part of your celebration, and I wish you and Dawson a lifetime filled with love, laughter, and unforgettable memories.
Warmest wishes,
Vanessa Ortiz
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Quality of service
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Carrie Sent on 07/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our dream wedding at The Palms, featured in NY Times
Our wedding at The Palms (Feb. 15, 2025, with a welcome party on Valentine's Day) was absolutely magical! Highly, highly recommend it as a wedding venue! (And it was so gorgeous our wedding was the main feature in the New York Times Vows a couple of weeks later!) I would hire Vanessa a thousand times over, she combines professional capability and excellence with sincere enthusiasm, joy and heart. She met all of my big ideas with a "let's make it happen!" attitude and answered every question, big or small, promptly and clearly. I had absolute confidence the day would go smoothly because of my confidence in Vanessa. The venue itself is gorgeous yet unprentious, a serene escape with a feeling of home. Many of the staff members at The Palms have worked there for years if not decades, so you feel like you're being taken care of by a real family. We had our welcome party at the Grand Tiki the night before, our ceremony at the gazebo, cocktail hour on the Veranda (while we took photos on the beach), dinner on the East Lawn and dancing in the Grand Tiki. It was the absolute perfect setting for us (101 guests) and I would not change a thing! We did have a few minor hiccups with family reservations and paying for rooms for family members, but got those straightened out fairly quickly. (I'd just be sure to confirm before arrival that all the rooms you're paying for as a couple are confirmed, and bring a print out of those rooms and who is paying for what, etc.) The elevators are a bit slow, but that's the reality at many Art Deco-era hotels. Overall it was a 10/10 experience for us — a dream come true. Feel free to reach out to me via Instagram if you're on the fence and I'm happy to answer questions about our magical wedding experience at The Palms!-
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+12 photos
The Palms Hotel & Spa's reply:
Hi Carrie,
Thank you so much for your incredibly kind words! It truly means the world to our team. It was such a pleasure being part of your wedding journey, and we’re so grateful you chose to celebrate with us. Seeing your vision come to life and getting to support you along the way was an absolute joy.
Wishing you and Clarke a lifetime of love, laughter, and beautiful memories. Thank you again for taking the time to share your experience, it truly brightened our day!
Warmest regards,
Vanessa Ortiz -
Quality of service
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Alora Sent on 06/16/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Genuinely wish I could give 1 million star review!!!
I’m almost at a loss for words in the best way possible, because the extent of my gratitude and joy for how incredibly perfect my wedding day was and how much work everyone, especially Vanessa Ortiz, had put into making that day perfect… I don’t feel like any amount of words will ever be enough. Vanessa was an absolute godsend, an angel! She went above and beyond from the first moment we contacted her to even after the wedding! My mom and I looked at venues all over and The Palms Hotel & Spa absolutely seems to offer the most inclusive options for the best price! It’s amazing and relieved so much stress, knowing that we could go to this one place to have venues for the ceremony and reception, all of our food and drinks, our wedding cake, the tables and chairs and linens, and more all taken care of! All in one place! The Palms hotel partners with several amazing vendors that you just decide what linens you want or cake flavors you want and they make sure everything is perfect and seamless for your big day! I can’t even tell you how much stress that alone saved us! Then you add on the most perfect day of coordinator and person to run everything, Vanessa, and it truly was just the best day of my life! From the beginning, Vanessa has been so thorough and responsive, answering every single one of my hundreds of questions and doing everything she could to ensure the day went so smoothly. She was adaptable when we needed to adjust the timeline day of, she made sure that my husband and I had drinks and some of the past hors d’oeuvres when we needed a moment to ourselves. She set up all the decor, exactly how I envisioned it in my head, honestly even better! She coordinated with all of our outside vendors to make sure everyone was set up on time. We had a Photobooth (Marky Booth), DJ (Derek Savinon), and Saxophonist (Scott Klarman). Before I had moved down to Florida, she even set up a video call with myself my mom and my mother-in-law so that we could see everything virtually before we were able to be there in person. And then she gave my husband and I another tour in person when we were able to go for our menu tasting. She was so accommodating and attentive when it came to my dietary restrictions. Seriously everything you could hope for from a person and a venue, Vanessa and The Palms exceeded my expectations. (I’m actually getting emotional while typing this, thinking about how grateful I am and how perfect everything was! I seriously can’t thank them enough!) anyone & everyone, you should absolutely have your wedding at The Palms! It was truly the best day and weekend of my life!The Palms Hotel & Spa's reply:
Alora,
Reading your review truly moved me. Thank you from the bottom of my heart. Your incredibly kind words mean more than I can express. It was such an honor to be part of your wedding journey, and I’m genuinely touched that you felt so supported every step of the way.
From the very first call, it was clear how much thought, love, and excitement you and your family brought to this celebration, and being able to help bring your vision to life was an absolute joy. Seeing everything come together so seamlessly , from your décor to your vendors to the flow of the day, was a reflection of the trust you placed in us, and I’m so grateful for that trust.
Thank you as well for highlighting the experience at The Palms Hotel and Spa. We take so much pride in offering couples an inclusive, stress-free planning process, and knowing that it helped make your weekend feel effortless means the world to our entire team.
It truly warms my heart to hear that you felt cared for, supported, and celebrated, that is always our goal. Your wedding day was beautiful in every sense, but what made it unforgettable was the love between you, your husband, and your families. I’m so grateful I was able to witness it.
Wishing you both a lifetime of joy, laughter, and gorgeous moments as meaningful as your wedding day. Thank you again for choosing The Palms Hotel and Spa and for sharing such a touching review. It will stay with me for a long time.
With so much appreciation,
Vanessa Ortiz -
Quality of service
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Marci Sent on 06/12/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Vanessa was an incredible partner in making my daughters dream wedding come to life. We were planning from far away and Vanessa made it seamless. the location was even more spectacular than the pictures and our entire wedding party and family and friends had a spactacular time. It was the "Best Wedding" anyone of them had ever attended. It was an amazing value for us! We can't thank Vanessa enough for making this perfect.The Palms Hotel & Spa's reply:
Hi Marci,
Thank you so much for taking the time to share such a thoughtful review. Your kind words truly mean the world to me. It was an absolute pleasure working with you and your family throughout the planning process, and I’m so grateful for the trust you placed in me and in The Palms Hotel and Spa.
Seeing your daughter’s vision come together so beautifully and watching the joy on your faces throughout the day was incredibly special.
Wishing you and your family continued happiness and so many wonderful memories ahead.
Warmest regards,
Vanessa Ortiz -
Quality of service
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Adriana Sent on 10/29/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing , unforgettable, perfect
There's absolutely nothing but POSITIVE things to say about my experience working with The Palms Hotel. Vanessa and her team made everything run so smooth from the minute we booked the venue to the time we checked out after our wedding day. I can honestly say my wedding was "PERFECT" and I can only thank Vanessa and her team for making sure that everything went as I wanted. I 10000% recommend The Palms Hotel, the price you pay is reasonable and HIGH quality service. Thank you for caring about our special day!-
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+2 photos
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Quality of service
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David Sent on 07/28/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kimberly & Dave Ciocca Wedding
We fell in love with The Palms Hotel when we vacationed there a few years ago, so when it came time to decide on a wedding venue it was an easy decision. Vanessa and Barbara ...words can't express our gratitude! They were always responsive, informative, organized and incredibly kind throughout the entire process. The day of was absolutely perfect. Although we woke up to rain, Vanessa kept calm for all of us :) The skies parted and our brunch wedding was amazing. The venue, food, reception, attention to detail...10 out of 10. We will always be grateful and it will always be a place we hold close to our hearts! -
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Angela Sent on 07/26/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better than I could have asked for...
The Palms elevated our wedding to a level I didn't even imagine was possible. The all inclusive wedding packages 1. made booking everything SO easy (I was done in 2 months) 2. made a VERY elegant event budget friendly.
We still have friends and family talking about how good the food and cake was. Typically at weddings the chicken/steak is always dried out or you get small portions, not at the Palms. The food was delicious and was fresh and the portions were enough for all the guys to be full. The catering team and bartenders were on top of all the details - no one was waiting for a drink ever.
You could not ask for a prettier setting to have a wedding. The grounds landscaping is beautiful and made the pictures really pop with all the flowers. We had our reception in the tiki hut (highly recommend) and the party was so much fun.
Huge thank you to Barbara for answering EVERY (and I had a lot) of questions timely and with details and options. She made the entire process so stress free.
Our wedding day was absolutely perfect! We plan on going back to the Palms every year for our anniversary :) Also shout out to the best photographer, Jake Ford, for capturing these pictures!-
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+12 photos
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Quality of service
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Kiana Sent on 07/26/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best wedding experience
As someone from the D.C. area and planning a wedding in Miami Barbara at the Palms really went above and beyond. She answered my emails so quickly which had endless questions. We only had 2 visits prior to our wedding and she was so thorough and helpful. In the day of the wedding everything went so smoothly, or if it didn’t I didn’t know. There was only one issue which was that the fans didn’t work in the reception/dance area & it did get a little hot but other than that she was perfect. In addition to her suggestions at the palms she gave us a wonderful suggestion for our welcome party nearby which was absolutely perfect as well. So grateful for all that she did to make our day perfect!-
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+2 photos
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Quality of service
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Andrea Sent on 07/06/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding!
We had the wedding of our dreams at The Palms Hotel & Spa, and we can't say thank you enough!! We worked with Vanessa and she was beyond professional and lovely to work with. Everything that we wanted for our wedding we got. It was absolutely magical and it wouldn't have been possible if we had chosen a different venue. For what you receive, this is an exceptionally high value wedding venue. We wanted a smaller wedding and they were totally flexible with us and they accomodated everything we wanted. To assist with planning, they provided us with recommended vendors, but also let us choose our own. It was helpful to have their suggestions though, because that made everything more streamlined and easier to manage. And the hotel is beyond stunning! We wanted a tropical vibe for our wedding and they provided us with exactly that. Our wedding photos came out beautiful and it was because the hotel is just gorgeous. This company is incredibly professional and working with Vanessa was completely seamless. Our wedding was beyond what we could have hoped for, and it was such a pleasure working with them. We were so incredibly elated with everything and can't say thank you enough!!-
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+10 photos
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Quality of service
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Jennifer Sent on 06/06/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely the best wedding venue in Miami
We recently got married at The Palms Hotel and was the best experience ever! The months of preparation we were constantly in touch with Vanessa and she's absolutely great! Always on point, very helpful, great communication and understanding! Everything was absolutely perfect, the staff, the location, the food is absolutely fantastic. Thank you to The Palms for this great service and thanks to Vanessa for be super professional and helpful during the whole process including our wedding day :)-
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+10 photos
The Palms Hotel & Spa's reply:
Aww Jennifer.
Working with you and Frank throughout the process was an absolute pleasure. Your wedding day was truly special, and I'm so grateful to have been a part of it. Wishing you a lifetime filled with love and happiness. Please come back and visit us soon! -
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Jessica Sent on 06/06/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding!
We got married here on May 3, 2024 and our wedding at The Palms was a DREAM! The venue itself is STUNNING and doesn't require you to spend much time or money on decorating. The beautiful tropical plants and flowers that are already at the venue truly speak for themselves! As a result of this, we didn't need to spend much money on flowers or decor for the reception.
Our ceremony was on the beach, which, again, was stunning! Our cocktail hour was at the gazebo area, which has a beautiful, flower covered gazebo that is perfect for photos. Our seated dinner and dancing was at the Grand Tiki Hut, which once again, had a beautiful, tropical ambiance. Our guests absolutely loved the venue and we could not have been happier with how it turned out. It truly was a dream.
The on-site wedding coordinator, Vanessa Ortiz, was absolutely wonderful to work with. She was there for us every step of the way and on our actual wedding day, helped us with unexpected things (like helping my fiance unbutton the 30+ buttons on my dress so I could do an outfit change for the dancing, haha). She is warm, kind and amazing at her job. Vanessa took great care with all of the decor we brought and set up everything to our exact instructions. We also worked with her colleague, Barbara, for our wedding tasting. She was equally as kind and wonderful! Speaking of the tasting, The Palms has a restaurant on-site called Essensia, which was the caterer for all of the food (aside from the cake). Let me tell you, my husband and I are foodies and we both agreed that the food was absolutely delicious!
I cannot rave about this venue enough! Overall, it was a perfect experience and we were able to have our dream wedding! Do yourself a favor and have your wedding here! :)The Palms Hotel & Spa's reply:
Hi Jessica,
"Thank you so much for choosing The Palms Hotel and Spa for your special day, and for your lovely review! We are thrilled to have been a part of your wedding and delighted that you enjoyed your experience with us. Wishing you both a lifetime of love and happiness together!" -
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Kennedy Sent on 06/04/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cannon wedding
We got married at the Palms, Hotel and spa. This was a destination wedding for us. They were able to offer for great venders and referrals and on the wedding day their stuff took care of everything so we were really able to enjoy the day and not have to worry about any of the set up or any of the small details And help make our day absolutely magical and relaxing.The Palms Hotel & Spa's reply:
Hi Kennedy,
Thank you for your kind words, and once again, for choosing The Palms Hotel and Spa. It was our pleasure to be a part of your special day. Wishing you both all the best in your future together! -
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Jessica Sent on 06/04/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding May 19,2024
Vanessa and her team were absolutely amazing!! She took care of everything and made wedding planning so easy! I couldn’t imagine having my wedding anywhere else. We would recommend this venue to everyone 100%! The food was amazing and all the guests raved how amazing everything was!The Palms Hotel & Spa's reply:
Jessica,
Being a part of your wedding day and assisting throughout the process was truly a pleasure. Thank you once again for choosing The Palms Hotel and Spa. Best wishes to you both! -
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Kristen Sent on 04/07/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Day Ever!!!!!
We got married at The Palms on March 10th and everything was magical! Barbara and her team blew us away. Every. single. staff member was amazing, from the front desk, to bellman, to valet, to the banquet staff. Barbara made planning our destination wedding so easy and stress free. I can not thank The Palms enough for giving us the best day ever!! If you're considering getting married here... DO IT! We can't wait to come back again and again :)-
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The Palms Hotel & Spa's reply:
Kristen,
Thank you for your lovely review and for choosing The Palms Hotel and Spa. It was a joy to be part of your special day. We look forward to welcoming you back for your one-year anniversary! Wishing you both continued happiness and love. -
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Lauren Sent on 03/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100000% recommend
Our experience with the palms hotel and spa as well as Vanessa and her team were none other than amazing. We had a full weekend of wedding events (Friday welcome party, Saturday wedding, Sunday farewell brunch) and for each step of the way for each event, they went above and beyond. The property is so naturally beautiful and very much our vibe of the Caribbean meets Miami vice. They really helped our vision come to life! 10000% recommend.
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The Palms Hotel & Spa's reply:
"Working with you both throughout the process was an absolute pleasure. Your wedding day was truly special, and we at The Palms Hotel and Spa are so grateful to have been a part of it. Wishing you a lifetime filled with love and happiness. Please come back and visit us soon!" -
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Lauren Sent on 03/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Highly recommend
Our experience with The Palms Hotel and Spa as well as Vanessa and her team were none other than amazing. We had a full weekend of wedding events (Friday welcome
Party, Saturday wedding, and Sunday farewell brunch) and for each step of the way for each event, they went above on beyond. The property is so naturally gorgeous and very much for our vibe of Caribbean meets Miami vice. 1000% recommend!-
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Veronica Sent on 03/06/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Day!
We could not be happier with our wedding at The Palms Hotel. I received so many compliments from our guests on how gorgeous the venue was and how friendly the staff was! Barbara was our day-of-Coordinator and she was extremely helpful, professional, and responsiveness. I am a an anxious person and had practically zero stress/worrieds on my wedding day bc I was confident the Palms had everything handled and they did!! Do yourself a favor and book this venue!The Palms Hotel & Spa's reply:
Veronica,
Thank you for your kind words, and once again, for choosing The Palms Hotel and Spa. It was our pleasure to be a part of your special day. Wishing you both all the best in your future together! -
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Valentina Sent on 02/22/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
"Unforgettable Wedding Experience at The Palms Hotel: A Perfect Day with Barbara's Exceptional Coordination"
I recently had my wedding event at The Palms Hotel, and I cannot express enough how wonderful the experience was. Barbara, our wedding day coordinator, was an absolute gem. Throughout the months leading up to the wedding, she was incredibly patient and flexible, always accommodating my questions and changes with grace. Her responsiveness and sweetness truly made the planning process a breeze.
On the day of the wedding, Barbara was a superstar. Everything ran flawlessly, and her attention to detail ensured that I was stress-free and able to fully enjoy every moment. The venue itself was breathtaking, effortlessly setting the perfect ambiance for our ceremony, cocktail hour, and reception.
We were delighted with the getting ready room and our hotel accommodations, although I must mention that the closets were a bit small. However, this minor detail was quickly resolved with the help of one of my bridesmaids staying at the hotel who kindly offered a solution to store my dress in her room. Just a small consideration for brides-to-be: if you plan to keep your dress hidden from your partner before the ceremony, you might need to get creative with storage arrangements.
Overall, the entire staff at The Palms Hotel went above and beyond to make our special day truly unforgettable. We are so grateful to have chosen such a beautiful venue and are thrilled with how everything turned out. If you're considering The Palms for your wedding or any event, I wholeheartedly recommend it. You won't be disappointed!The Palms Hotel & Spa's reply:
Valentina,
Thank you so much for choosing The Palms Hotel and Spa for your special day, and for your lovely review! We are thrilled to have been a part of your wedding and delighted that you enjoyed your experience with us. Wishing you both a lifetime of love and happiness together! -
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Ana V. Sent on 01/16/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Venue you could ever pick
If you are planning a wedding, you must consider the Palms as your venue. The hotel is beautiful, the location is amazing and the best part is the staff. If you are a bride, especially planning on your own, The Palms staff will make your dreams come true with ease and you will not have to worry about anything the day of. They are the best team in town to help you create the event of your dreams. Organized, timely and very professional are among the incredible qualities that makes this team amazing. A special shot-out to Barbara, Vanessa and Ana for all their help and support during the planning process. The spa team was incredible the day of. I was very happy with my hair and make up. Thank you to all the team members that helped us move in and out all the decorations. The staff throughout is just great. Also, the food at this hotel is amazing. If you stay there, make sure to check out the restaurant, bar and maybe event in room dining. I had the best breakfast in my room the day of my wedding and the service was outstanding once again. Thank you!-
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The Palms Hotel & Spa's reply:
"Thank you for your kind words! It was an absolute pleasure working with you on your special day. We're delighted to have been a part of such a joyous occasion. Wishing you both a lifetime of happiness together!" -
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Yuping Sent on 01/03/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding
Our wedding came out exactly like how we wanted. The Palms had made the entire planning process stress free for us. Vanessa was our catering manager and day of coordinator, she was fantastic! Vanessa answered all of our questions in a very responsive manner. The services and the result of our wedding was amazing. I recommend anyone that is planning to host their wedding in Miami to checkout The Palms.The Palms Hotel & Spa's reply:
Yuping!!
"Thank you so much for your lovely review! We are thrilled to have been a part of your wedding and delighted that you enjoyed your experience with us. Wishing you both a lifetime of love and happiness together!" -
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Katherine Sent on 01/03/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fairytale Wedding
We had our Wedding at The Palms this past Summer and I can't thank their magnificent team enough, especially our Coordinator Vanessa Ortiz-
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The Palms Hotel & Spa's reply:
Katherine and Sam,
It was truly and honor to be a part of your wedding day. We wish you all the best. -
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Kayla Sent on 12/23/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding!
Vanessa and the entire team at The Palms was absolutely incredible. Our wedding day was a dream from start to finish!The Palms Hotel & Spa's reply:
Thank you so much for your kind words. Wishing you and Richard all the best! We hope to see you for your one-year anniversary. -
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Dasha Sent on 12/19/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The palms hotel and spa wedding 2023
After many venue touring, the palms hotel and spa stole our hearts away.
The venue is breathtaking, services was amazing and not to mention our day of coordinator Baraba. She was very communicative and helpful throughout the whole process. Thank you palms hotel for making our wedding special. -
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Megan Sent on 12/18/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue and people!
I had a destination wedding at The Palms as well as several other events. Vanessa and Barbara helped so much for almost 2 years and are the most responsive, kind and knowledgeable venue staff you will ever meet! I felt so supported by them. When there ended up being crazy hurricane-like weather on our wedding week, they seamlessly moved the locations of my events around and my guests never even knew they were supposed to be outdoors because everything looked so amazing and well planned! They have beautiful indoor and outdoor spaces. The event staff is so organized and experts at what they do. Our guests loved everything about the venue and despite our last minute changes, we had the most amazing wedding weekend. We are so grateful to everyone at The Palms.The Palms Hotel & Spa's reply:
Thank you for your kind words. It was great working with you both and I wish you a beautiful life together. We hope to have you back soon. All the best! -
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Molly Sent on 10/31/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and Attentive
From the beginning, Vanessa at the Palms was so incredibly responsive and attentive to any questions or requests that we had. They have a great list of recommended vendors and the entire wedding planning process could not have been more seamless. We had the most perfect wedding with the Palms and we 100% recommend this venue to everyone.-
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The Palms Hotel & Spa's reply:
Hi Molly! It was truly an honor being a part of your big day. Wishing you both the absolute best! :) -
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Nannette Sent on 10/18/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our dream wedding
Our wedding was SENSATIONAL. Vanessa our wedding day coordinator and venue manager for our weekend was incredible. Our wedding ended up becoming a destination event for us as we relocated out of state. Vanessa answered all my questions promptly and helped us plan our wedding with ease. Our wedding weekend was a DREAM! Everything went incredible. I can't say enough amazing things about this venue. The staff was so helpful and sincere throughout our entire stay. The venue, the food, and everything was perfect and The Palms went above and beyond for us.-
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The Palms Hotel & Spa's reply:
Nannette,
Thank you for your kind words. You and Will were so great to work with. Wishing you both the absolute best. -
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Daria Sent on 10/11/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding ever!
We received several comments from our guests that it was the best wedding they had ever attended. We planned our Miami wedding from Ohio, and Vanessa couldn’t have been more helpful. We are extremely satisfied with our experience and wish we could do it all over again.The Palms Hotel & Spa's reply:
Aww Daria. Thank you! Working with you, Shakenna and your entire families were great. Wishing you all the best. -
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Laura Sent on 10/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Decision Ever!
WOW!! We recently had our wedding at The Palms Hotels and I could not have imagined a more perfect wedding weekend!! If you’re wondering if you should go with this venue I could not recommend it more!! The hotel itself is absolutely stunning and the service was amazing. Each of the guests remarked how whenever they needed anything at all someone was always there! Vanessa was our day of coordinator and she was PHENOMENAL!! She was extremely attentive leading up to the big day, always happy and eager to answer all of our questions! On the day of she ROCKED it, everything went sooo smoothly even when we had to make a last minute change due to weather. None of our guests were even aware a change was made because of how seamless and quickly the everything was carried out. I can truly say I had no worries at all on my wedding day because Vanessa was there every step of the way and made sure everything was perfect!! P.S. The food served at our wedding was completely DELICIOUS!! -
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Briele Sent on 10/03/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision you will ever make!
I chose The Palms Hotel & Spa for my wedding venue and it was the BEST decision I ever made. Every single detail exceeded my expectations, from the hotel service to the incredible events team. I'm from NYC and wanted a destination wedding in the carribean, but had to settle on Florida to ensure our older family members would be able to join us for our special day. The Palms Hotel is a hidden gem that transports you into a tropical paradise, while still having the benefits of city accessibility. The events team is second to none! Vanessa Oritz and her team were super organized, flexible and helped make every vision I had come to fruition. I highly recommend The Palms for weddings, events and even just a vacation! all my NYC guests are still raving about the weekend! Simply spectacular! -
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Lyka Sent on 10/03/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Perfect Miami Beach Wedding at the Palms
My wife and I recently got married and chose the The Palms Hotel in Miami Beach as our venue and we couldn't have been happier with how it turned out. We had a Welcome Dinner outside under the tiki huts that was perfect and we had our reception in one of the hotel ballrooms. Vanessa handled all of our vendors effortlessly. The food was excellent, the service was first class, and the experience was perfect. We also took advantage of the ocean view suite for our rehearsal and reception nights which is highly recommended!
The Palms made our whole wedding experience unforgettable. We'll be back some day to stay again!-
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Rayyana Sent on 09/19/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible venue and staff too!!
My husband and I got married at the Palms Hotel & Spa on 9/2/23 and it was the best day ever! We had been in communication with Barbara, our day of coordinator for almost a year leading up to the event and she was incredible. She was timely with her responses and so very helpful. Anything we needed, she was able to assist us with. The venue itself was so beautiful and the staff who was there on the day of our wedding were very attentive. It was also great to have our family and friends stay at the same place that we got married at, this made it easy for everyone who traveled for our wedding. I would absolutely recommend this venue to anyone considering it!! -
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Calissa Sent on 06/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Palms is responsive, clean, and detail oriented.
The Palms exceeded our expectation for our wedding day. Our wedding planner was kind, respectful, responsive, and truly cared about every detail on our wedding day. She took all the stress and pressure off of me for the entire experience. The resort is clean, beautiful, and truly feels like a tropical oasis in the heart of Miami Beach.-
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619C6A77C0C3Bb6Fdd268C992679D306B8889D35 Sent on 05/02/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue, great quality food, excellent communication with co-ordinator
We fell in love with this venue through the photos alone and visiting it in person confirmed this for us.
If you are wanting a tropical feel for your wedding then choose this venue
The photos come out incredible.
We wanted tropical theme but also ability to have beach photos, without having a beach wedding so it was perfect.
The venue contacts Barbara and Vanessa are very attentive and communicate excellently.
The venue is perfect to spend time with guests before and after the wedding, the pool and pool bar were used lots during our stay.
The food and drinks are to an excellent standard also.
Venue is a 10 min uber ride from Ocean Drive, which is close enough to where all the nightlife is
Would recommend this venue to all-
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Sirois Sent on 04/12/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
perfect wedding day
its was perfect ! the hotel is so beautiful, the catering manager and all the staff are very kind, generous and take the time to make sur evertything is perfect for yu. You can call them anytime
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Frederic Sent on 02/07/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect venue and partner
The Palms Hotel and Spa was perfect in every aspect from the staff to the venue itself. Truly a unique venue, and top notch service. What we liked the most was how helpful and consultative they were. We loved it and so did our guests.The Palms Hotel & Spa's reply:
Thank you for the review Frederic. It was a pleasure working with you and Daniela. Congratulations again!
Vanessa Ortiz -
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Jordan Sent on 01/18/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, Incredible Wedding Venue
We are so happy that we made the choice to have our Wedding and Welcome party at the Palms Hotel and Spa. The venues are absolutely beautiful, the food was amazing and service top notch. Barbara Penalver went above and beyond every step of the way to ensure our wedding visions came to life. She was always responsive, attentive and detailed oriented and put us at ease throughout the entire 8 months of planning. Highly recommend this venue for your wedding.The Palms Hotel & Spa's reply:
Jordan,
Thank you so much for your kind words! It was truly a pleasure being a part of this special day for you & Selene.
Wishing you all the best, and hope to welcome you back soon!
Best,
Barbara -
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Carissa Sent on 01/16/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most amazing wedding we could have dreamed of!
Having our wedding at The Palms Hotel & Spa was absolutely perfect and beyond anything we could’ve imagined for our special day. From the wedding coordinators, to hotel staff, and vendors, everything was superb and they provided excellent service. Barbara Penalver helped me to coordinate the big day and items leading up to it, and I cannot say enough amazing things about her. She is truly the sweetest and the best at what she does! If you’re looking for a great wedding venue in Miami Beach, look no further. The Palms is a gem in the middle of Collins Ave. and we can’t wait to go back and celebrate our anniversary! Thank you for making our wedding day one we’ll never forget!The Palms Hotel & Spa's reply:
Carissa,
You are the SWEETEST!
You & Alec are a wonderful couple, and your families were such a blast.
So happy to have been a part of your special day, and we look forward to welcoming you back next year for your anniversary.
Best,
Barbara
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Jocelyn Sent on 01/15/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding at the Palms
The Palms hotel and spa made my wedding experience flawless and they were on top of every detail! Barbara was my day of coordinator and she was amazing!The Palms Hotel & Spa's reply:
Jocelyn,
From August 2021 until your wedding this year, time flew by! It was truly a pleasure to host your wedding weekend, and to be a part of your special day.
Wishing you and Marvin all the best, and please keep in touch!
Best,
Barbara
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Hannah Sent on 12/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Day Ever
Vanessa, the catering team, and the culinary team were top class from start to finish. The food was amazing, the event was seamless, and I got to enjoy my day- I really have no complaints. As a former wedding planner myself I know what it takes to run these and Vanessa did it was grace which allowed me to enjoy my day. 11/10 recommend and great value as well. Thank you!The Palms Hotel & Spa's reply:
Thank you for your review Hannah! It was truly an honor! I hope to see you and Colin back for your anniversary. All the best.
Vanessa O -
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Richy Sent on 12/01/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond Amazing!
I had my wedding here on 10/28/2022 and I cannot even put into words the amazing experience along with the accommodations made by the amazing Vanessa Ortiz! I wish I could brag about her more because she made the entire planning process a dream come true and truly worked with us to make sure everything went according to plan and just overall the nicest and easiest person to work with. If you're even remotely considering the palms, do not hesitate and ask to work with Vanessa who will make all your wedding dreams come true. Not 1 thing went wrong, not 1 issue with any vendor, completely a picture perfect flawless wedding is unheard of and it happened! It truly happened on 10/28/22 where not 1 thing went wrong and people haven't stopped talking about the venue, staff and beautiful scenery.The Palms Hotel & Spa's reply:
Thank you for your review Richy. I am so glad to hear your dreams came true. It was a pleasure working with you and Sam. All the best. -
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Arielle Sent on 11/09/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding - October 2022
We love The Palms! We got married October 2022 at The Palms and we’re still reliving this magical day. It was the 2nd venue we looked at on a list of 15, and after we visited we immediately stopped looking. The venue itself is absolutely beautiful and fit the upscale yet relaxed tropical vibe we wanted.
Vanessa, our venue coordinator, was absolutely amazing from the start and all the way through to the very end of our wedding night. She is incredibly responsive and thorough. She somehow managed to keep track of every little detail I’d sent her over the year and executed it to the T on wedding day! She is hands down, one of the most amazing professionals we’ve ever had the pleasure to work with.
The Palms was very accommodating to our requests. My husband and I are currently living out of state, and this was the perfect venue in the sense where many things are included in their package (catering, cake, linens, chairs, etc), but there was enough flexibility to make things personalized to our wishes. We never felt constrained, and our wedding was better than we could have ever imagined!
We will be visiting The Palm’s for many years to come. Thank you!-
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The Palms Hotel & Spa's reply:
Thank you Arielle! It was truly a pleasure being apart of your special day! Wishing you and Andrew the very best. -
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Chelsea Sent on 11/08/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Venue!
We had our wedding at The Palms and our guests could not stop talking about how beautiful it was. They worked with all of our personalized requests and helped us throw an epic party! Vanessa, Barbara and the team were incredible and we cannot thank them enough!!The Palms Hotel & Spa's reply:
Hi Chelsea! Thank you for your kind words. It was so great working with you and Fernando in the planning process. Congratulations and best wishes! -
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Laura Sent on 11/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Wedding Weekend
I would not change a thing! It was hands down the best weekend of our lives. The Palms is a gorgeous venue and the staff was amazing, especially Vanessa, our in-house day-of wedding planner. She took so much of the anticipated stress away from our big day. Thank you so much!The Palms Hotel & Spa's reply:
Hi Laura! Thank you for your review. It was amazing working with you and Mike. Wishes you both the absolute best.
Vanessa O -
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Jasmine Sent on 08/16/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
2022 Wedding
The Palms was perfect! Everyone was so helpful during our stay and for our wedding. I absolutely loved it her! -
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Megan Sent on 05/24/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding!!!
We had the most amazing wedding this weekend at the Palms Hotel & Spa. Barbara was the best coordinator, was very prompt with answering all of my questions from the start and very organized. The plants and foliage at the Palms make for the most romantic tropical backdrop. The package comes with linens, chairs, tables and even a cake so it makes planning a breeze. Everyone was raving about the food and the service was great! Would highly recommend to everyone!-
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Annelise Sent on 05/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spectacular venue and wonderful staff!
The Palms is an absolutely stunning venue! I like to call it a hidden gem. When you walk in, you are instantly transported to a tropical place. The decorations, the actual properly, the luscious greenery are breathtaking. Aside from the beauty of the property, the staff was amazing! Each and every person we dealt with went above and beyond to make our wedding experience perfect. Special shout out goes to Vanessa who was my go-to person! She made the entire process from start to finish, effortless. Always quick to respond, and help me with any questions or concerns along the way. I couldn't have done it without her! Thank you to everyone at the Palms for making our wedding absolutely perfect! -
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Marlett Sent on 04/21/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding in Paradise
I absolutely love the Palms Spa hotel! Years back I would come and visit the palms for lunch or dinner with family and friends. When I first saw this place I knew that one day (or dreamt) I would have my wedding here. God heard me about more than 10 years later it finally happend. What made it easy were the two wedding coordinators Vanessa and Barbara for making sure everything was going to be OK - thank you!. Couldn't ask for more. Also a big thank you for Scott from reservations and his team. Thank you for all the staffs who were involved. -
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James Sent on 04/21/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
PERFECT, best coordinator and staff 100% would recommend!!
Barbara and Vanessa have been absolutely the best. The staff was super nice, and service minded. It was raining the day of the wedding, and as one can expect we were very stressed and sad that we couldn’t have the outside beach wedding we had pictured. Vanessa was calm and made us both feel better about the situation and saved the day! Her staff rearranged the whole ceremony setup in only 15 minutes and moved everything to the terrace. A PERFECT backup solution, everything turned out amazing and we could not have had a better day. The venue is STUNNING!! She helped coordinate everything with our vendors and was flexible with changes we made up to the week of! -
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Autumn Sent on 04/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Decision Ever!
Choosing The Palms as our wedding venue was the best decision we could've ever made for our wedding plans! The hotel is cozy + elegant and the outdoor area is breathtaking. We had our ceremony in the gazebo and reception in the outdoor terrace which has so much lush greenery, we didn't need many flowers or decorations to fill the space. Everyone who works at the Palm is such a pleasure - every single person we engaged with was like family to us. The single person who made this entire process perfect was the venue/catering coordinator, Barbara! She was so sweet and helpful, she was super responsive throughout the months of prepping and her attention to detail is impeccable. It wouldn't have been the same without her because she went above and beyond -- I definitely suggest having her coordinate your wedding the day of. Having someone who understands the space and can easily direct vendors is super important. She even contacted them the week of the ensure they were on the same page. Lastly, many times wedding food is subpar since it's a lot of food being made for a lot of people. We had a smaller guest list but so many guests complimented how surprised they were with how much flavor the Cuban food had! The wedding package included so many wedding components which cut back some of the decision making. It was all great value and were so overjoyed to receive a 5-star experience. Thank you! -
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Meghan Sent on 02/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Palms is absolutely incredible
The staff at the Palms is wonderful, and the venue feels like a tranquil oasis on Miami Beach. All of our guests loved the hotel! For the wedding, the food was absolutely incredible and our guests couldn’t stop talking about the location and food. The whole wedding day was truly the day of my dreams and they helped make it possible! The vendors the hotel works with are also great and they work together so well, which made planning less stressful. I can’t thank Vanessa enough for all she did to make our wedding perfect for us, she is incredible! This venue is such a gem on Miami Beach, and I am so glad we chose to have our wedding here as it made the day of and our goal of having a wedding weekend for traveling guests just perfect! -
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Francesca Sent on 02/09/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Weekend
From the moment we booked the venue, Barbara was the best help and help make our wedding perfect and exactly how we wanted it to me. She answered every single email and question I had, was very responsive. She was so pleasant to work with and I highly recommend doing a wedding at the Palms. Amazing staff! -
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Yevgeniya Sent on 11/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We highly recommend the Palms Hotel & Spa for your wedding and so do our guests!
We highly recommend the Palms Hotel & Spa and so do our guests! Many of our guests stayed at the resort for a few days and had the full beach resort experience. Our guests told us everything from the beach, amenities, and the wedding exceeded their expectations. Multiple guests told us it one of the best weddings they attended! The decision to choose the Palms was easy; the wedding coordinators were very attentive and professional. The Coordinators answered all of our questions and we knew our Ceremony & Reception were in good hands. Also, the venue itself is beautiful! Again, we highly recommend! Thank you to everyone at the Palms for making our wedding everything we dreamed of and more -
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Amarilis Sent on 11/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Wedding Services Team
Hi had the pleasure of working directly with Barbara Penalver and it was a delight. She was extremely attentive, answered all my questions and offered options when I wasn't sure about how I wanted to proceed. Overall she helped to alleviate stress whereever she could. Couple this with a beautiful venue and excellent food and my wedding was a success. I thoroughly enjoyed working Barbara!-
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Linda Sent on 10/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Wedding Weekend
From the start of our son’s wedding “weekend”, the Palms and its staff provided first class service. While we didn’t have the wedding at the Palms, we had two parties of about 140 people each that were handled by Vanessa Ortiz and her staff flawlessly. The service was impeccable, the food was delicious and the drinks were truly “South Beach”. From the start of planning Vanessa was a dream to work with. She always found a way to get something done and never said no to any request. The room staff, Andrea and Scott were wonderful in handling the room block and always made sure we had the best pricing for the rooms. The pool staff was so incredibly attentive (and a big thank you to Mauricio) and always at the ready. The Spa hair and Makeup services were top notch. Highly recommend this venue.-
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Alex Sent on 06/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Bliss!
It’s hard to put into words how truly amazing our wedding was at The Palms Hotel & Spa. Not only was it everything we’d hoped for, but the staff is incredible. Anyone would be lucky to get to work with Vanessa! She is the BEST there is in this business and we miss working with her already like we would a close friend. She made everything extremely easy and made sure all details were just perfect. She even brought us her own wedding wine box (it was part of our ceremony) as a backup because our original shipment got delayed. Because of Vanessa, we had zero wedding stress on the day and we could truly enjoy every second.
The Palms is so beautiful and the pictures taken from Evan Rich were absolutely stunning. From rehearsal, to getting ready, to the ceremony and reception, it was a literal dream for us. AND the food was amazing. Bravo to the chef - we still have wedding guests talking about the steak!!
We can’t wait to go back and visit, as it now has a special place in our hearts.The Palms Hotel & Spa's reply:
Alex,
Wow thank you so much for your beautiful review. It was a true honor working with you from city shutdown to the wedding day. As I told you both, I felt like we went through the quarantine together. I am lucky to have gotten to know you and JD along with your whole family. Looking forwarding to seeing you both again when you come visit soon. All the best.
-Vanessa O. -
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Claudia Sent on 05/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Destination Tropical Beach Wedding
I chose this hotel as my wedding venue. We had a beautiful tropical beach ceremony and reception. A lot of my guests were traveling from out of state or from different countries to my wedding. I wanted a hotel that could host ceremony and reception as well as all of my traveling guests. It offers an ideal destination wedding location, as the property is oceanfront with direct beach access. It is also centrally located in the Miami Beach area so all of my guests were walking distance from nice restaurants and bunch of fun. The hotel is also family friendly so my little nephews had a great time at the pool. The Palms has a lot of experience hosting weddings and events so they have a lost of preferred vendors that is supreme and exquisite. I also wanted to pick a hotel that was environmentally friendly. For example a lot of their bathrooms have installed a minimum waste system where they repurpose the used sink water to fill the toilet tanks to flush. Shampoo and conditioner bottles are big and meant for multiple uses. Paper straws are a given. Since our initial wedding date happened to fall during COVID lockdown, we had to postpone our wedding celebration several times. The hotel staff was beyond helpful during those uncertain times. They were extremely flexible with their cancellation booking policies. They took care of all the rebooking, made it really easy for us, as hosts of the event, and for all of our guests. I must say that their event coordinator, Vanessa Ortiz, is extremely helpful, attentive, and quick to problem solve, especially during COVID! We ended up having a blast on our special day...or weekend should I say!-
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+12 photos
The Palms Hotel & Spa's reply:
Claudia,
Thank you for your lovely review. I am so glad you were finally able to celebrate your love to Shawn after having to reschedule. It was truly a pleasure working with you both. Come visit us again soon.
All the best.
-Vanessa O -
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Kamilah Sent on 05/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional service
We planned an intimate wedding ceremony at The Palms. Vanessa took care of every detail for us and We just had to show up! Thank you 1000xThe Palms Hotel & Spa's reply:
Hi Kamilah,
Thank you for much your kind words. You both was so great to work with. I wish you and your family all the best.
-Vanessa O. -
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Melissa Sent on 03/22/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Surpassed Expectations For My Outdoor Wedding
I just got married here March 13, 2021 and it was perfection. My beautiful wedding was completely outdoors in this tropical paradise. If you are an outdoorsy bride, wanting lush greenery in your photos and something more natural than just your cookie cutter ballroom wedding --- look no further. My wedding was stunning!!
The Palms was a joy to work with from Day 1. As a bride, I knew and had been cautioned to pick a venue that was responsive, easy to communicate with, and flexible. With Covid, our venue hunt was so complicated and we dealt with so many venues that were unwilling to make changes to the way they were used to doing things. From the outset, The Palms was easy to work with - responsive, always a "yes," always willing to find a way to make it work. My planner, Vanessa Ortiz, became my family at the end of the day. With all the stress surrounding wedding planning, I can breathe when I think about my venue. It was the best choice I made.The Palms Hotel & Spa's reply:
Melissa,
Thank you for allowing us to apart of your wedding. Working with you and your family truly made me feel like I was apart of your family. I look forward to seeing you again when you come visit again soon. Wishing you and Steven the very best. Hugs and Kisses to your family. -
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Paul Sent on 03/29/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazingly beautiful venue, attentive staff
We researched a few wedding venues online before reaching out to The Palms. While this was easily our preferred venue after seeing the photos of this place on the internet, and considering the fact that we wanted a "turn key" venue where most everything was included (we wouldn't have the time to seek out and sample/get quotes from a ton of different vendors offering all the services we needed), we expected pricing for The Palms to be way above our budget. We contacted them about 7 months before our preferred date range, and even that far out, they had no Saturday dates available, only 1 Sunday and a handful of openings on Fridays. We selected Sunday since we had several out of town guests on our list, and they'd only need to take Monday off from work/school, whereas if we'd selected a Friday, they'd most likely need to miss both a Thursday and a Friday to travel to Miami and attend.
Vanessa Ortiz was our wedding coordinator. She me with us to answer our questions before we signed the contract and paid our deposit, and was great to deal with in the months leading up to our big day. Since we went with a Sunday wedding, the F&B minimums were also considerably less than if we'd gone with a Friday or Saturday so it was within our budget. We were invited to come to The Palms and sample the food and drinks that would be served at our wedding, she was great every step of the way and communications were always good. After we secured The Palms and decided which spaces here we wanted for our wedding (the gazebo), cocktail hour (the trellis) and reception/dinner (veranda terrace), we really only needed to then secure our officiant, DJ, florist and photographer. The cost of the wedding cake as well as tables, chairs and linens were included in the price of the package we selected here, though we did need to visit with the vendors providing those to make our selections. The other big bonus for us was that The Palms guaranteed us the use of alternative indoor venues in case of rain, as all the spaces we'd planned to use on our wedding day were outdoors. Other wedding venues we considered were unable or unwilling to make that same guarantee.
The staff here at The Palms were great..We had a lot of wedding decor and other items to drop off a few days ahead of time. As we pulled our van up to the front entrance, several staff were there to unload for us and securely store our stuff. On our wedding day we were given a complimentary hotel room for the night, but also a secured conference room not far from the wedding and reception areas to store our items, get ready before the wedding, etc. On the day of the wedding, Vanessa and the staff here unboxed everything we sent, followed our instructions and had everything set up and in place a few hours before the ceremony so we simply needed to check things over and put our final touches where required. Simple!
Overall we were very happy with our experience here and would recommend The Palms to others. Even weeks later, our guests are still raving about the venue, how "perfect" everything was, and giving high praise to the food and drink served by The Palms!-
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Shari Sent on 03/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An amazing journey
Booking our wedding at the Palms Hotel and Spa was the best idea! Their wedding package covered things I never thought I would need, especially seeing as we did not have a wedding planner. Holly Pacheco took care of all our needs, always had solid advice, and answered all the relentless questions that we had!
The food was delicious and the ballroom looked amazing! All our friends and family had a superb time at the Palms for our wedding!The Palms Hotel & Spa's reply:
Hi Shari! I hope you and Harrison are doing great and staying safe.
I wanted to thank you for the lovely review. I really enjoyed getting to know you both and it makes me super happy to know that you were happy! It was a great weekend. We hope to see you back at the hotel for a visit when possible.
XOXO
Holly -
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Karen Sent on 03/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stressful weekend, stress-free coordination
When my fiancé and I first saw the Palms hotel, it ticked all of our boxes, beautiful, tropical grounds with both indoor and outdoor wedding venues. We worked with three of the coordinators at the Palms: Yasmin, Vanessa, and Holly, and all of them were so responsive and helpful with setting up our wedding plans. We had an awesome tasting with Vanessa and the head chef to choose our menu. The real shining moment, however, was something un-plannable: Our actual wedding day ended up at the start of the coronavirus outbreak, which led to a lot of stress on our end, but Vanessa and Holly were both so helpful and flexible in helping us rearrange our plans! The weekend was stressful due to external forces, but the team at the Palms made everything easy for us. Our guests raved about the venue and the wedding itself was stunning and so much fun. Would definitely recommend this venue and team to anyone!The Palms Hotel & Spa's reply:
Hi Karen! I hope you and Reed and your families are doing well. I wanted to thank you for the wonderful review. Your happiness is what is important to us. Despite the extra stressor's that weekend, it really was beautiful and amazing.
Please stay in touch and we hope to see you back here for a visit :-)
Thanks so much,
Holly
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Joey Sent on 03/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!
The best thing that I did during my whole wedding planning process was choosing The Palms as my venue! Holly was simply amazing! from the very start, she answered our innumerable emails quickly, came up with great ideas, and spoke with us on the phone to go over everything leading up to the big day.
On the day itself, Holly attended to every little detail to ensure our dream wedding was a reality. The entire staff of the Palms was absolutely wonderful to us and our guests, everyone raved about the service, the foods, and the overall experience.
The food was even better than what we tried during the tasting and the portions were incredibly generous. Also, The Palms went out of its way to celebrate us- all hotel staff we interacted with said congratulations, they left us chocolate covered strawberries and champagne in our room, and accommodated early check-ins and late check-outs for our guests. It was also amazing that we could choose whatever vendors we wanted but their recommended vendors were all outstanding. Overall, the best decision you could make to have a stress free and beautiful wedding is booking the palms!-
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The Palms Hotel & Spa's reply:
Thank you two for the wonderful review. What a great weekend it was. It makes me so happy knowing you had your dream wedding.
Please stay in touch and come back to visit (when things are better of course).
XOXO
Holly -
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Jacky Sent on 03/08/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Wonderland
My experience with Holly and her team was truly excellent. I could not have wished for a more beautiful wedding ceremony and reception. Holly was so helpful throughout the entire journey and provided a ton of tips that really helped me make critical decisions.The Palms Hotel & Spa's reply:
Hi Jacky! I hope you are enjoying married life!
Thank you so much for the nice review. It was great getting to know you over the last 5 months or so. Please keep in touch.
All the best!
Holly -
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Ashley Sent on 03/07/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Palms Hotel & Spa is a Great Place for a Destination Wedding
We did a destination wedding, and we were very nervous since we were picking this place solely on pictures online since we didn't have time to go there ourselves before our big day. And we couldn't have been happier with the turn out!
Holly was absolutely amazing!!!! We emailed her every few days over the course of 8 months & she responded quickly and helped us plan the entire thing! She gave us recommendations, tips & advice. Sent us pictures of everything from layout maps to hotel views to linens & napkins. She was on it! Her fellow co-workers were very nice & helpful as well. When we arrived, she introduced us to everyone we'd be working with & even gave me her phone number to text her with anything throughout the weekend. There were a few things I forgot to think about, and she took care of it so I didn't have to worry at all. She made our stay there a time to remember forever.
The only thing I was disappointed on was the Salon the day of my wedding. I made appointments in advance for hair & make-up on the wedding day, with their verbal guarantee that it would all be done before our first look. I even called them to verify a week before, but when the day came, they didn't start doing our hair until 30 minutes after our appointment time. And our First Look started an hour late because of this, which at the time, had me in tears, because we had a time limit for everything. It all ended up working out though, and the people at the Salon were very nice. The make-up artist even stayed after my hair was done to touch up my make-up for me because I got a little tearful.
Overall, we still would give the Palms Hotel & Spa, and the experience we had, 5/5 Stars. The food was amazing, the views were unforgettable, and the atmosphere was really fun. It was an amazing time & we will cherish it forever. Holly literally made this a dream come true, and for that we will be forever grateful.The Palms Hotel & Spa's reply:
Hi Ashley! How are you?
Thank you so much for the lovely review. It makes me very happy knowing you had such an amazing time. I know I had a great time getting to know you!
Thank you for your feedback regarding the salon. I will make sure to share it with them.
Please come back and visit.
All the best!
Holly -
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Richard Sent on 02/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect day with Perfect Execution!
We had the pleasure of working with Vannessa, who was amazing! The venue was absolutely perfect - intimate, cozy, and all-around amazing. Food was superb! We looked at a number of venues and the 'turnkey' offering by the Palms was incredibly simple, allowing us to focus on other planning objectives with minimal stress & time - I would highly recommend the Palms to anyone getting married in South Florida! -
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Kristen Sent on 01/27/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Incredibly Perfect!
The Palms team was absolutely flawless in all aspects of our wedding! Holly Pacheco is so cool and a pleasure to work with, Vanessa and Paul were awesomely helpful in our rehearsal, ceremony, reception, and farewell breakfast to ensure everything ran smoothly. Group room reservations and guest arrival could not have been easier thanks to Anna Tuttle and Brenda Peison. Thank you Holly and the entire Palms team for making our wedding such an incredible event!The Palms Hotel & Spa's reply:
Hi Kristen! I hope you and Matt are enjoying married life.
I wanted to thank you for the great review.
I really enjoyed getting to know you both and your families.
I hope you will stay in touch and come back to visit.
I wish you all the BEST.
And by the way, I ate a half a box of wheat thins last night and thought of you. haha
XOXO
Holly -
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Amanda Sent on 01/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not have asked for more.
My (now) husband and I got married at The Palms Hotel and Spa this past September and it was the most amazing experience ever. I will try to make this review detailed, as I know that was important to me when I was looking for venues.
First, the hotel. It was beautiful. We were having a destination wedding, so we required many rooms. All of our guests had nothing but compliments about their accommodations, the common areas, and the beach.
Second, the staff. Working with Holly was incredibly easy and pleasant. Before, during and after the wedding her communication was always clear and timely. She obviously has had a ton of experience because she knew exactly what to do. We even had truffles to give to our guest that arrived the day before the wedding. They had to be stored at a specific temperature and she was very accommodating. Her assistant Vanessa was also exceptional. Vanessa ran our rehearsal and everything went smoothly and quickly.
Next, the wedding and reception venues were incredible. We elected to have our ceremony on the gazebo and our reception in the larger of the two ballrooms. Both were beautiful and provided more than enough space for our 100 guests to sit comfortably. The gazebo area was perfectly shaded for the 6pm wedding.
Lastly, the food. The food was very, very good. My husband and I weren't eating much at the wedding and one of the staff members (I cannot remember his name) reminded us to not just drink but to eat, boy was I glad he did. It was very good food. Again, I heard nothing but compliments from our guests.
If anyone is on the fence between this location and another I highly recommend The Palms. I'm sure no day can be perfect, but this wedding was as close to perfect as I could've imagined.The Palms Hotel & Spa's reply:
Hi Amanda! Thank you so much for the great review.
How are you and Kevin enjoying married life?
I love knowing that you two had the best day ever. That's why I do what I do!
I wish you all the best and please come back and visit!
XOXO
Holly -
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Amanda Sent on 11/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Dream Wedding!
We chose The Palms Hotel & Spa due to the beautiful grounds and tropical resort feel it had to offer. We also loved the idea of the one-stop shop for ceremony, cocktail hour, and reception and all so gorgeous!! To our surprise the hotel coordinator we worked with, Holly, was beyond words. She was so incredibly nice, responsive and on top of everything throughout the entire planning process AND day of the wedding. She ensured we did not miss a beat and made sure everything flowed smoothly. We honestly feel very honored to have had our wedding at this hotel, we would choose this venue a million times over again! AND can’t forget Paul he also made the magic happen during the day of!The Palms Hotel & Spa's reply:
Hi Amanda! How are you and Rob and your beautiful boy?
I hope all is great and you are enjoying married life.
I wanted to thank you for such a lovely review. I am so happy that you and your family and friends had a great weekend.
We loved having you all here.
Please stay in touch and come back and visit.
XOXO
Holly
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Luis Sent on 09/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Happiest day ever!!
We could not be happier to have chosen The Palms for our wedding venue. The location is absolutely stunning and the food was delicious! The baranda, gazebo, the greenery and beach access created the perfect tropical atmosphere we were looking for in our outdoor weeding.
We were able to work closely with Holly, as she helped us greatly with organizing the weeding and coordinating it. We are extremely grateful for her patience, professionalism and kindness and were just as impressed with the entire staff that worked the night of our event. To all and each of you, thank you for creating the most amazing night of our lives.
Laura & Luis-
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+5 photos
The Palms Hotel & Spa's reply:
Hi Luis! How are you? I hope you and Laura are enjoying married life.
I wanted to thank you for such a lovely review.
It makes me extremely happy knowing you had the nest day.
Please come by and visit.
XOXO
Holly -
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Brandi Sent on 12/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Palms Hotel and Spa
There are no words that can express how amazing Vanessa and the Palms were when planning and executing our wedding. We only had 10 weeks to plan the entire event and they were flexible, responsive, and very organized. The day of the wedding was perfect with no detail forgotten. Even when I mentioned to my husband I couldn’t wait to get to the reception to get some water, she overheard and out came with some water almost instantly. The venue was the perfect backdrop for photos, the food was AMAZING, and service was impeccable. Thank you to the Palms for making our day perfect! -
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Brittney Sent on 11/14/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue
I got married at The Palms on 10/27/18. It was actually the first venue that my now-husband and I looked at when we started planning our wedding, and we immediately loved the space-- especially the veranda terrace. After touring a few other venues, we decided that The Palms was perfect.
The thought of planning such a large party was overwhelming, but Yasmin (and Vanessa) made the process as painless as possible. Yasmin was extremely attentive whenever I emailed or called her or had any questions. I did not have a wedding planner so having an attentive day-of coordinator was crucial, and Yasmin made the day completely seamless for me.
Our ceremony was outside at the gazebo, and everything was flawless. The food was excellent and we are still getting rave reviews from guests about the food.
I knew our wedding would be nice, but The Palms completely exceeded my expectations. I cannot recommend it enough. -
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Sabrina Sent on 10/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Palms Hotel & Spa really exceeded our expectations! My husband and I were very pleased with our wedding. Our coordinator, Vanessa was amazing! She was professional, kind and very patient with us. She was there to guide us every step of the way and she went out of her way to make sure that we were satisfied. Overall, I would recommend The Palms for weddings. -
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Vidya Sent on 08/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very friendly, and responsive staff! Made our planning very easy. Consistent communication throughout the duration of planning. -
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Kristina Sent on 07/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was June 21, 2018 and I must say that Yasmin is wonderful! We live in North Carolina so all the planning had to be from afar, because we only visited Miami for wedding things 3 times over our 9 month planning. Yasmin, our coordinator, made the biggest part of the planning so much less stressful. On the wedding day- Yasmin dealt with whatever hiccups there were with ease and grace! Anything I needed, or had a question about, she was there with answers and help! She made our day so non-stressful and I cannot thank her enough for that! Also, Erwin handled our room block and he made things so easy and if there were changes, he accommodated! They are just a great group at this hotel with wonderful customer service! -
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Milton Sent on 06/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding of our dream at the Palms Hotel & Spa. We will always remember our gorgeous dream wedding. We married on the 04/20/18. From start until the day we married, Vanessa was truly wonderful, she literally did miracle and made all our wishes came true. She was attentive,friendly, helpful. In some words, she was an all-in-one wonderful coordinator. She was present for us since the day we arrived at the hotel until the end of our wedding day, making sure everything is perfect to us. YES, PERFECT. She even went out of her way and do certain things that some vendors refused to do. The Palms hotel & Spa is a stunning venue to have an outdoor wedding. We married at the beach, had our cocktail hours at the gazebo and our reception at the veranda. The food was delicious , the staff are very friendly. The staff working on the day of our wedding were friendly and attentive to not only towards my Husband and myself, but also very attentive towards our guest. All our wedding guest are amazed about how beautiful our wedding was. The Palms was everything and all we wished for. Thank you the Palms for making our dream wedding to come true. -
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Angela Sent on 05/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vanessa is the Best! She handled everything for me it was virtually stress free!! My destination wedding was amazing due to the fact of having such an amazing staff. Louie in the restaurant was amazing. Food was great, venue was absolutely breathtaking. Erwin with all his help with all our rooms was so wonderful to work with! Start to finish this was an amazing experience. Thank you all so much for making my wedding day so special and absolutely perfect!! -
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Maurya Sent on 05/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A huge thank you to the entire staff at the The Palms Hotel, and to our wedding coordinators Yasmin & Vanessa! Our expectations were beyond exceeded with this location. From the very beginning Yasmin and Vanessa were there to answer my gazillion questions (lol) One of the things that seriously blew our minds was the FOOD! We honestly didn’t know what to expect, although in the backs of our minds we were thinking it’s in Miami so it has to be good, our taste buds went to heaven! All our guests went crazy with the food and how the service was top notch. If we had to do our wedding all over again, the only thing I would change is making The Palms my first option! -
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Maria Sent on 05/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great location and even better Team! Everyone was very helpful and very welcoming. We had a perfect wedding night! Staff did everything in their power to make sure the night was amazing! -
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Jonathan Sent on 04/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Palms is a fantastic wedding venue. We had our wedding at the end of February and everything was perfect. We are local to South Florida and we have been coming to The Palms for close to 10 years for various occasions. The grounds are always fantastic and the properly has never done anything except for improve. We had 65 people attend our wedding however the night before they had over 200. My personal opinion was that 200 was at the top end of what that venue can handle however it worked well. We just watched. As far as our wedding went, the process was easy and they handled everything very well. Vanessa was our wedding coordinator and she made everything very easy. The offer a number of different packages with easy and upfront pricing (very rare) and then you can add whatever else you need. We worked with their preferred vendors when possible and found the pricing to be inline with standards. We did hire a few outside vendors for music etc. and Vanessa worked with them to make sure everything was taken care of. While our wedding wasn’t huge, we did have a lot going on with a beach ceremony, wedding, cocktail hour, reception, and breakfast that morning. We obviously had a lot of choice in the actual wedding planning however we just let them run with the breakfast and it was absolutely great and better than we could have imagined. The food at the wedding was good, especially the cocktail hour (everyone thought the Tahitian station was very good). Drinks were great and they made sure to accommodate any special requests we had. I think we were actually pretty easy to deal with however I can’t think of anything that we could have asked for that they wouldn’t have taken care of. -
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Danielle Sent on 04/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Palms was the absolute perfect place to celebrate our wedding. Not only did our friends and family (many from out of town) love staying at the resort over the weekend, the wedding day went off without a hitch. The ceremony at the gazebo was beautiful. The cocktail hour under the tiki hut was unique and a lot of fun. And the ballroom looked absolutely fantastic. On top of all of that, the food and drinks were amazing. The Palms staff was responsive and a pleasure to work with. I would highly recommend The Palms to anyone searching for a Miami venue! -
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Linda Sent on 04/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We decided to have a beach wedding and it was everything we wanted and more. Vanessa was so professional, kind and very attentive. She made everything for me very easy and was there every step of the way even though we live in California. Couldn't have chosen a better place for our special day. -
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Elisabet Sent on 04/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at the Palms Hotel and Spa, my now husband and I are both from Miami and when I tell you it was the most PERFECT night of our lives, I truly mean it. Yasmin was incredible throughout the entire experience along with the recommended vendors. The evening was flawless and all our guest including us left the evening in awe. Amazing, amazing, amazing. You will NOT regret having a wedding or any sort of get together at this location. -
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Stephannie Sent on 03/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This hotel is a hidden gem on Miami Beach! When my husband and I were researching venues in Miami for our destination wedding, we found the Palms, but I initially disregarded it because the brochure pictures were not what I was looking for (you guys need to update them!). I wanted something tropical and with space to allow for an outdoor reception. Reluctantly, I contacted them for a quote, and their pricing was great compared to the other hotels on the beach. That alone warranted a visit during our trip to chose a venue, and I'm so glad we did. The hotel is absolutely beautiful, and different than the other hotels on the beach. You feel like you are on an island. Then, we met Carlos, the event manager. He had such a great vibe and was so willing to work with us on some of the things we wanted to do differently. We looked at a few other venues that weekend, and when we returned to NY, we decided to go with the Palms because it was one place that had (almost) everything we wanted. A few months after putting down our deposit, we learned that Carlos no longer worked at the Palms. Although we were slightly hesitant, Yasmin assured us that she was very experienced and would continue to work closely with us as Carlos had been. She was right. She answered every one of my emails quickly, and she tried to help in any way she could. On the day of the wedding, she oversaw our reception and even brought my husband and I some of the cocktail hour food while we were taking pictures.
Because this was a destination wedding, many guests were staying at the hotel, and everyone absolutely loved it. From the food, to the drinks, to the pool and the beach, there was nothing but positive feedback from my guests. The staff was amazing throughout the entire weekend. The front desk staff were great about any request we had, and they were very patient when were a little too loud.
Overall, I cannot say enough good things about the Palms. We cannot wait to go back for our anniversary! -
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Alexandra Sent on 03/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holly Pacheco was always quick to answer any of my questions and accommodated everything perfectly; from the planning to the day of. I had the most perfect wedding and it was due to her hard work and her coworker Paul as well. Extremely grateful! -
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Jaclyn Sent on 03/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband, family, and I can't speak highly enough about The Palms and our venue coordinator, Yasmin! We were married at The Palms in January, and had about 120 guests. It was a destination wedding so most of our guests were from out of town and stayed at The Palms or their sister hotel, Circa 39. We also had our welcome/rehearsal dinner and farewell brunch at The Palms Tiki Hut, which were both lovely and allowed us to have more time with our guests all in one place! Yasmin, Paul, and the rest of the staff are absolutely incredible to work with. We fell in love with The Palms when we first visited last year and initially we were concerned about whether the ballroom would be big enough for our party, but it could not have been more perfect and trust me, there is plenty of space! The Palms is made for weddings - it is a tropical oasis in the heart of Miami Beach, with tons of amazing spots for pictures. We were married in the gazebo garden at dusk and the lighting was beautiful. Yasmin worked with my mom and me every step of the way, on each and every detail imaginable, and she truly made our wedding vision come to life. She is warm, friendly, and professional, and she went above and beyond to work with us, our day-of-coordinator, and other vendors to pull all of the (many) pieces together and make it look easy! We had our cocktail hour on the verandah terrace and reception in the Royal Palm ballroom. The food is exceptional, the lighting and event spaces are gorgeous, and every staff member we interacted with at The Palms prioritized making our guests and us happy and comfortable. I can't speak highly enough about our wedding experience at The Palms and with Yasmin. What could have been a stressful process was seamless and enjoyable thanks to Yasmin and her team. Book The Palms for your wedding!!!! -
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Krystin Sent on 03/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at The Palms on February 3, 2018. It was absolutely magical. The venue is so stunning and everything turned out beyond my expectations, despite it raining that day! Yasmin was our coordinator and she is literally amazing. She was so helpful and patient throughout all the planning and on our wedding day especially, I didn't have to worry about a thing. The food here is delicious, the staff are so friendly and attentive and the space is truly a tropical dream. We chose the veranda deck as the venue for our reception and was beyond words. I had a vision and Yasmin and everyone at the Palms turned it into our absolute dream wedding. Paul was our banquet manager as well and he was the best! We loved everyone and everything about our wedding weekend at The Palms! I cannot recommend you all and this venue enough! Thank you, FOR EVERYTHING!!!!! -
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Natalia Sent on 01/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff and the grounds were simply amazing! Everyone was super accommodating and bent over backwards for us and our guests! And compared to most other venues in the area, we got quite a bit more bang for our buck. -
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Emily Sent on 12/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our destination wedding at The Palms Hotel and Spa on 12/2/2017. The venue is truly a tropical paradise! Our ceremony took place on the beach, cocktail hour at the Grand Tiki, and reception on the Veranda/Gazebo and Queen Palm Ballroom. We started working with Carlos, who left the property a few months before my wedding. I have to admit I was a little nervous, but they notified me right away and once I spoke with Vanessa Linares I knew I was in good hands. I cannot say enough good things about her, she is friendly, responsive, patient, very detailed and thorough, and professional. We also worked with Juan Carlos and Paul, who were the best dynamic duo!!! They were there for the entire wedding making sure everything went as planned, which it did! My husband and I did not have to worry about one thing and we got to actually enjoy the reception. Vanessa, Juan Carlos, and Paul went above and beyond to make sure everything was flawless! The food was great and we received many compliments from the guests. Brenda and Scott worked on our room block reservations, we had 60+ rooms booked and they did a great job of keeping everything organized and getting the welcome bags to each guest. (We had 150 guests, the vast majority were from out of town.) Pedro G who worked at the pool bar was a delight and quite popular with our guests that lounged outside/by the pool. The entire staff (bellman – Max, front desk employees – Moises H and Eurique) were all very friendly and helpful. I would give more than 5 stars if I could. Thank you Palms for making everything on my wedding day/weekend absolutely PERFECT! I can’t wait to come back to celebrate our 1 year anniversary! -
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Helen Sent on 12/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is great for a destination Wedding, the grounds of the hotel are beautiful , the food and drinks were really good. The catering staff were very accommodating and helpful. Vanesa from catering was AMAZING. She help me to put together a beautiful wedding from the ceremony , cocktail hour and reception , she was very nice and I was beyond happy with her work . I know many brides will apreaciate this review if you are planning a wedding in Miami , this place is Amazing . -
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Kalunga Sent on 10/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my experience with them. Vanessa was my day of coordinator and she was with me since day one making sure my vision came true. She was very responsive and their team was great. People are still complimenting me on how beautiful the venue was and how amazing the food was.
Even after the wedding they continued to show professionalism and service as we stayed in their hotel following our special day. A+ will highly recommend them to any and all future brides!
Thanks again Palms Hotel & Spa and special thanks to Vanessa! -
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Michael Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Yasmin and Vanessa are terrific. Very responsive and professional. We truly appreciate them -
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